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This is an absolutely fantastic hotel with superb customer service. At any time I asked for assistance or help my request was responded to immediately. The lobby is beautiful, the rooms are well appointed (although the beds are somewhat hard) The morning breakfast buffet is...More
Very affordable, spacious room w/ great view of pool. Beds are firm ( Im very picky). We picked this hotel very quickly because of a last minute decision to go to Cambodia, but I'm sure this stay MADE our trip memorable. We booked a one-day...More
The amenities in their spa is very relaxing that you can relax very well from a tiring day Walking around angkor wat temple in CAMBODIA..Im having their feet massage while my parents have their H&B massage.. The therapist who massage me give a heaven feels...More
SMEY THE THE SPA MANAGER REALLY ATTRACTS CUSTOMER BY BEING SO KIND givig us a big dicount for all spa treatment he does recomment us with the beautful spa treatment and the therapist were very friendly and helpful, they were train well regarding to the...More
We arrived in Cambodia last Saturday and we checked out of our hotel earlier today. Since our flight is still at 955pm later, we decided to stay at The Pacific Hotel & Spa. The staff here are very accommodating. They allowed us to check in...More
Response from Akihiro F | Reviewed this property |
An airplane was late and stuck in late at night at this hotel, but you answered with 3 staff in spite of late at night. You served a welcome drink and answered very politely. The point that an airport is close was very... More
An airplane was late and stuck in late at night at this hotel, but you answered with 3 staff in spite of late at night. You served a welcome drink and answered very politely. The point that an airport is close was very convenient, and you kept the baggage until late evening after I checked out from the last day, so you could take the tour of the second time of remains by taxi surely for one day. It was felt far in an old market, but I felt near remains and thought a very convenient hotel. When it's used by a package tour, no hotels can be utilized sufficiently, but when a staff, massages, pools and utilizes a meal and a hotel, you'd be able to actually feel to be quite reasonable.