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Ibis Cotonou

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Ibis Cotonou
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176 Reviews from our TripAdvisor Community

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Greater Accra, Ghana
Reviewed 2 days ago NEW

Customer service was astounding. Very friendly and helpful staff. I am definitely using this hotel on my next trip to Benin. However; the hotel should not sell single rooms as double rooms. The rooms are too small to be used as double rooms.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank michaelkwesi G
HOTEL’S FAVOURITE REVIEW
Reviewed 20 August 2016 via mobile

Ladies and gentlemen .... If you like nice bedroom and clean bathroom, go to this hotel.. All the other hotels were not as clean and comfortable. Hotel du Lac was ranked number number 1 in Cotonou... When we went there it was a disaster so we rushed back to Ibis.. We stayed at Ibis for 14 nights and the staff...

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Helpful?
Thank sly c
About Hotel's Favourite Review
Richard R, Directeur général at Ibis Cotonou, responded to this review

Dear Guest, We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely....

Toronto
Reviewed 4 weeks ago

The Ibis is a quick drive from the airport and in the middle of all the embassies, so great for business travel. The property is on the same compound as the Novotel. The Ibis provides all the basic amenities for business travel, though if you want more luxury and are willing to pay more, stay at the Novotel. The food...

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Helpful?
Thank smileyfacegrace
Eric H, Directeur général at Ibis Cotonou, responded to this review

Dear Guest, We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share those with the team of our two hotels. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at...

Brussels, Belgium
Reviewed 18 March 2017 via mobile

Stayed at this hotel for 6 days. Check in was simple and fast. Room is very basic and clean. Air conditioner is not cooling down the room enough to be comfortable. Light in the toilet was flickering going on and off at will. Toilet flush system always get stuck and don't stop flushing. On my second day they started working...

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Helpful?
Thank Gert R
Richard R, Directeur général at Ibis Cotonou, responded to this review

Dear Mr Gert, We have received your comments regarding your last stay in IBIS Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. We regret not being...

Washington, DC
Reviewed 1 February 2017

If you need a place to stay that's clean and modern and safe-feeling, here you go. There are no bells or whistles, so if your stay includes a weekend and you'll want a pool, you'd have to venture elsewhere. But the breakfast is nice enough, the room is small but modern and quiet, and you have everything you need for...

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Helpful?
Thank Elnok
Richard R, Directeur général at Ibis Cotonou, responded to this review

Dear Mr Elnok, We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours...

Kuala Lumpur, Malaysia
Reviewed 29 January 2017

I spent four days at the IBIS while visiting Cotonou for business. It was excellent. The rooms are comfortable, neatly kept, and - best of all - come with the excellent new bedding. Service is extremely friendly, and always ready to lend a hand. Crucially, security is strong and helpful. When a taxi driver tried to extort extra money from...

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Helpful?
Thank FeltonS
Richard R, Directeur général at Ibis Cotonou, responded to this review

Dear Mr FELTON We thank you for your comments regarding your stay at IBIS Cotonou. We have taken note of your comments about the wifi. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service....

Abidjan
Reviewed 15 January 2017

It might be me, but I could not help compare this with the Ibis in Abidjan. Staff need more training, here. On check in, the printer was not working. So I did not get a receipt. One week down, I still have not received it, despite the fact that I put down my Accor Membership info. No receipt, no points....

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Thank NnennaWestAfrica
Richard R, Directeur général at Ibis Cotonou, responded to this review

Dear Guest, We have received your comments regarding your last stay in IBIS Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks about the printer, the points of Le ClubAccorHotels and the breakfast. We can and can assure you that the necessary steps are...

Pittsburgh, Pennsylvania
Reviewed 14 December 2016

This is a decent place, period. The rooms are small and on the basic side, but they are clean and with a working (and quiet) aircon. The bathrooms are likewise small but very clean and functional. Breakfast is buffet-style and I found it very good; it includes cold cuts (two kinds of ham, cheese, good bread rolls). The hotel has...

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Helpful?
Thank Marta L
Richard R, Directeur général at Ibis Cotonou, responded to this review

Dear Guest, We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely....

Louvain-la-Neuve, Belgium
Reviewed 18 November 2016

This year I went to Cotonou (Benin) which is located in the north west of Africa. I went there with my family and we put up in the hotel Ibis Cotonou. It was so amazing. It was always sunny, the food was excellent (very tasty and colorful). We went to the beach and the water was at the perfect temperature....

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Helpful?
Thank fidegnonmarie
Richard R, Directeur général at Ibis Cotonou, responded to this review

Dear Mr FIDEGNONMARIE, We thank you for your comments regarding your stay at IBIS Cotonou with your family. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at...

Nairobi, Kenya
Reviewed 29 October 2016

The staff badly need to be trained in the BASICS at this hotel- from being shouted at by staff to being asked for money by staff- this hotel is a total JOKE. Do not stay here, unless you want a laugh!

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Thank 128jonas
Richard R, Directeur général at Ibis Cotonou, responded to this review

Dear Mr JONAS, We have received your comments regarding your last stay in IBIS Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. Could you please tell...

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Right by the sea, the IBIS COTONOU is located in the heart of the business district, 10 minutes from the city centre. The hotel offers 101 air-conditioned rooms with WiFi access, 3 of which are adapted for persons with limited mobility. A bar, a 24 hoursnack service and private parking are at your disposal. Enjoy lunch or dinner at the NOVOTEL COTONOU's "ORISHA" restaurant, located on the same site. Animals are accepted. ... more   less 

Additional Information about Ibis Cotonou

Address: 1821 Boulevard de la Marina, Cotonou, Benin
Region: Benin > Littoral Department > Cotonou
Price Range: €81 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Cotonou 2*
Number of rooms: 101
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Also Known As:
Ibis Cotonou Benin
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Cotonou staff and other travellers.
1 question
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Virginia
over a year ago

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Questions? Get answers from Ibis Cotonou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up is always better, but that's just me.”
Elnok, 1 Feb 2017 | Read review
“Choose garden facing rooms”
Bankim-Kreena, 20 Jul 2016 | Read review
“Front side rooms”
DilipGupta75, 2 Sep 2015 | Read review
“no tip required, all rooms are like a prison cell - COMPACT!”
devoeo, 12 Jun 2015 | Read review
“Avoid the budget priced rooms, if you are looking for living room space!”
EdwardPaulG, 19 Jun 2014 | Read review
5 of 5