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Mercure Alger Aeroport

MercureUS$143*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$143*
US$144*
US$144*
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Mercure Alger Aeroport
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623 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Ottawa, Canada
Reviewed 7 March 2017

A grand entrance lobby, but look closer and you will see this place hasn't been decorated or modernised since the day it was built. Shabby rooms and amenities, poor restaurants and bar. In general, overpriced and low quality service. I'm glad I wasn't paying the bill.

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Helpful?
Thank Patrick R
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Patrick R Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate...

Elgoibar, Spain
Reviewed 7 March 2017

Old, not renewed for ages, horrible WC furniture, lifts not working properly, ... too poor for the price you pay. In my room, the shower poured a very small quantity of wáter and the curtain to cover it must be more tan 20 years old. Difficult to find a socket in the whole room and extremely poor light within the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank vladdra1
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Vladdra1 Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 28 February 2017 via mobile

- Bad service of staff (specially reception) - Bad maintenance of the hole building. Elevators where stuck with people, almost every day - Room was dirty. They painted it reacently and the floor was still full of paint. - Air condition was not working - Very hard and uncomfortable bed - Bad service and unpolite at the restaurant. Conclusion: I...

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Helpful?
1Thank A TripAdvisor Member
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

Reviewed 25 February 2017 via mobile

We stayed at the Mercure for 11 nights and had wonderful service from really friendly staff. Even though we couldn't speak French or Arabic, most of the staff could speak some English and some extremely well. Nothing was too much trouble and we felt extremely welcome.

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Helpful?
1Thank kevans42
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear kevans42 At first I would like to thank you for taking the time to post a comment, following your recent stay at Mercure Alger. Any comment from you is appreciated, as it allows us to improve the quality of services that we offer to our guests. I have noted your comments with great interest and I hope to have...

Tunis, Tunisia
Reviewed 21 February 2017

Review collected in partnership with Mercure Hotels
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Helpful?
Thank oussemao2017
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Neuss, Germany
Reviewed 20 February 2017

Review collected in partnership with Mercure Hotels
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Helpful?
Thank 316ralphi
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Lyon, France
Reviewed 8 February 2017 via mobile

Everything is old and in a very bad shape. I really don't recommend this hotel. Ibis is better in every point. Service is poor and employees are sad and not weeling help you. Definitely don't waste time and money for this hotel.

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Helpful?
Thank Clnspider
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Clnspider Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

Reviewed 16 January 2017 via mobile

Probably the worse hotel I've been to in Algiers Bed is like rock. Dusty room. Rusty shower that you cannot adjust, so if you are tall like me, forget cleaning your whole body easily. Since it was cold in Algiers during first half of Jan, they decided to make the room as hot as a sauna, no joke, I was...

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Helpful?
Thank AlgeriaVisitor
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear AlgeriaVistor Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

Reviewed 26 December 2016 via mobile

I was in this hotel last week for five days and my experience was really good. The general manager is very comprehensive. The service was good and the girl at the front office is very professional. We eat some good things with a lot of choice. I will be back soon here.

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Helpful?
3Thank Dragan S
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Dragan; At first I would like to thank you for taking the time to post a comment, following your recent stay at Mercure Alger. Any comment from you is appreciated, as it allows us to improve the quality of services that we offer to our guests. I have noted your comments with great interest and I hope to have...

Milton, Canada
Reviewed 24 December 2016

Very expensive , not at all value for money ... Had to stay here as no rooms were available in nearby area . Bed is old and feels like sleeping on rocks.. no spring box ... only wood tube and shower rusted .. depressing start of the day

Review collected in partnership with Accorhotels.com
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Helpful?
Thank OS-Milton
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear OS-mILTON, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Luxury hotel offering 307 rooms including 50 non-smoking rooms. Only international hotel located near the airport. 3 restaurants, 2 bars, WiFi Internet, business centre, laundry and pressing services, large outdoor pool, 2 tennis courts, fitness centre,sauna, massage. Free airport shuttle operating 24 hours. ... more   less 

Additional Information about Mercure Alger Aeroport

Address: Route de L'Universite | BP 12 5 Juillet, Bab Ezzouar 16024, Algeria
Region: Algeria > Algiers Province > Bab Ezzouar
Price Range: €119 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Alger Aeroport 5*
Number of rooms: 307
Reservation Options:
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Also Known As:
Grand Mercure Alger Aeroport
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Alger Aeroport staff and other travellers.
3 questions
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Questions? Get answers from Mercure Alger Aeroport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“it is better to be away from this hotel”
414esata, 29 May 2017 | Read review
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622gianandreab, 1 May 2017 | Read review
“Higher floors give better look of the city.”
lovayager, 20 Apr 2017 | Read review
“Any of the newly renovated room at floors 1-7”
Dynamic1979, 28 Mar 2017 | Read review
“Choose a room facing the street”
vivek772015, 18 Mar 2017 | Read review
5 of 5
Mercure
US$143* /night
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Expedia.comUS$144
Hotels.comUS$144
TripAdvisorUS$142
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*Disclaimer
Prices are for 1 room, 2 adults
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