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Mercure Alger Aeroport

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581 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Tiaret, Algeria
Reviewed 28 March 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Salah Eddine B
PMartial, Directeur général at Mercure Alger Aeroport, responded to this review
Google Translation

Riyadh, Saudi Arabia
Reviewed 22 March 2014

What's bad there: - overprice hotel. - unfriendly staff, they don't speak English and very poor Arabic. - Dusty rooms. What's good there: - high speed internet for free. - 3 salons for coffee - gift shops - very lovely lobby to sit in. - Rooms are good but sometimes i wonder if there's room service to clean up. Notice:...

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Helpful?
Thank NotNaif
PMartial, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Hobart, Australia
Reviewed 15 March 2014

Sanity after a few months in rural establishments. My room wasn't huge but it had running water and was clean. BBC world news...first English for a long time. A positive experience, would stay here again if I ever return to Algeria.

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Helpful?
Thank Freebeema
PMartial, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the Mercure Alger Bab Ezzouar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Gurugram (Gurgaon), India
Reviewed 13 March 2014

I stayed in the Hotel from 16th to 18th February,2014 and had mixed feeling.The greatest advantage of the Hotel is its location which is only about 2 km from Airport and a newly built Mall for some shopping. But the charges for the room was quite expensive considering the services & facilities provided.Lifts were really scary as the doors closed...

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Helpful?
Thank b_prasad_2000
PMartial, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

London, United Kingdom
Reviewed 12 March 2014

As stated in other reviews, the only positive point for this old hotel is its excellent location. The room I stayed in was worn down, with dirty carpets, air condition out of order and without basic facilities like e.g. an electrical socket for your PC or phone in the room (had to charge it in the bathroom, or instead disconnect...

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Helpful?
Thank BusinessTraveller160
PMartial, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Lethbridge, Canada
Reviewed 4 March 2014

We stayed at the Mercure for one night and the Ibis for one night and let me tell you the Ibis was far superiour in every way. The beds are as everyone has said, extremely poor and hard and a small tiny flat pillow. I did not sleep hardly at all all night. They wanted to charge us for drinks...

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Helpful?
Thank Betty H
PMartial, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Gurugram (Gurgaon), India
Reviewed 16 February 2014

The hotel was very nice and above my expectations, because on tripadvisor it has been given 3 star rating, but I say give it above 4 ratings. The interiors are very nice and people are very friendly. Below are the few points I would like to to corrected. 1. The services are very slow, even after saying to clean up...

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Helpful?
Thank simplyshivam
PMartial, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the Mercure Alger Bab Ezzouar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Dubai, United Arab Emirates
Reviewed 7 February 2014

The only positive point for this old hotel is its excellent location. Everything else is so mediocre. Accor should feel ashamed branding this hotel as one of its chains and a Mercure also. On top of that it is way overpriced for the bad tired conditions and serivce offered but due to the lcoation it is full most of the...

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Helpful?
Thank Wassim L
PMartial, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Istanbul, Turkey
Reviewed 14 January 2014

I book a room at december 2013 from Hotel Mercure Alger Aeroport for 2 nights between 16 December and 18 december 2013. File number was H9G-13U7. It was non refundable reservation. And i made the payment with my company credit card to Accor Hotel's call center while doing my reservation by phone. However I had a visa problem and i...

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Helpful?
Thank Hayatiiskender
PMartial, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Milan, Italy
Reviewed 21 December 2013 via mobile

I was staying in a suite furniture is very old fashioned, the wall was in a very bad shape this hotel does not desserve its stars moreover prices are very expensive. You cannot keep your window open since the district is full of moskitos. Good think due to the heavy traffic of algiers hotel is ideally situated close to the...

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Helpful?
Thank Kouider_milan
PMartial, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Luxury hotel offering 307 rooms including 50 non-smoking rooms. Only international hotel located near the airport. 3 restaurants, 2 bars, WiFi Internet, business centre, laundry and pressing services, large outdoor pool, 2 tennis courts, fitness centre,sauna, massage. Free airport shuttle operating 24 hours. ... more   less 

Additional Information about Mercure Alger Aeroport

Address: Route de L'Universite | BP 12 5 Juillet, Bab Ezzouar 16024, Algeria
Region: Algeria > Algiers Province > Bab Ezzouar
Price Range: €122 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Alger Aeroport 5*
Number of rooms: 307
Reservation Options:
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Also Known As:
Grand Mercure Alger Aeroport
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Alger Aeroport staff and other travellers.
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Questions? Get answers from Mercure Alger Aeroport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any of the newly renovated room at floors 1-7”
 of 5 bubbles Dynamic1979, 28 Mar 2017 | Read review
“Choose a room facing the street”
 of 5 bubbles vivek772015, 18 Mar 2017 | Read review
“Simply don't go...”
  • ceiling
  • Sink
  • Bathroom sink
  • carpet
 of 5 bubbles 688laurentv, 11 Nov 2016 | Read review
“i was in room no 1215 which has a gutter smell so avoid this room not sure if the other room too have this smell”
 of 5 bubbles 600ramans, 29 May 2016 | Read review
“Ask for room from 09th floor and above”
 of 5 bubbles 75customer, 15 Apr 2016 | Read review
5 of 5