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Country Inn & Suites by Radisson, Alexandria, MN

295 reviews
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Traveller (25)
Room & Suite (28)
Dining (2)
Overview
  • Excellent23%
  • Very good21%
  • Average14%
  • Poor21%
  • Terrible21%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (295)Write a Review
There are newer reviews for Country Inn & Suites by Radisson, Alexandria, MN
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All reviewsopen until midnightgreat room for the moneymain doorspool area was very niceroom was comfortable and cleancomfortable staya great place to stayhotel staffstaff was friendlyan updatecalled the front deskfridge and microwaveking suiteinnschannels
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11 - 15 of 295 reviews
Reviewed 25 September 2017

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Review collected in partnership with Country Inns & Suites By Carlson
Thank garyaP1751SV
Reviewed 23 September 2017 via mobile

Never again will I trust this brand. EVER! We checked in to the hotel and went upstairs to our first room around 7:30 pm. In the hall way we're piles of dirty laundry by each door. Our bed wasn't made properly with the pillows punched...More

3  Thank perilee36
Response from CarlsonRezidor, Customer Care at Country Inn & Suites by Radisson, Alexandria, MNResponded 26 September 2017

Thank you for sharing your detailed feedback. We are sorry that we fell short with your expectations due to the cleanliness of the hotel including your guest room, amenities and the service you received from our staff at that time. Our team is working hard...More

Reviewed 17 September 2017

Our room was above the laundry and it sounded like a train was running through our room or a plane was continually taking off. They stopped doing laundry when we talked with the front desk person at 8:30 pm. However, it started again at 7:45...More

Review collected in partnership with Country Inns & Suites By Carlson
Thank G2254YJjanes
Response from CarlsonRezidor, Customer Care at Country Inn & Suites by Radisson, Alexandria, MNResponded 20 September 2017

Thank you for taking the time to reach out to us. We are sorry to hear that you did not have a good night's rest due to the noise at that time. We understand how important a quiet environment is. Your feedback helps us prevent...More

Reviewed 16 September 2017

When we went to check in, the man at the front desk indicated that someone else had already checked in under my name. Rather than call law enforcement and evict the other party, who was obviously there fraudulently, he found us another room, with queen...More

Review collected in partnership with Country Inns & Suites By Carlson
Thank darcher2017
Response from CarlsonRezidor, Customer Care at Country Inn & Suites by Radisson, Alexandria, MNResponded 23 September 2017

Thank you for reaching out to us. We sincerely apologize for the service you received from our staff and the condition of your room at that time. This is not the kind of experience we want our valued guests to have. Your feedback is very...More

Reviewed 15 September 2017 via mobile

Pulled off the road looking for a place to stay and thought this place looked good. Note to self, always check TripAdvisor no matter how tired you are. We recently stayed at a Country Inn in St. Cloud that was amazing so I figured this...More

1  Thank Blake S
Response from CarlsonRezidor, Customer Care at Country Inn & Suites by Radisson, Alexandria, MNResponded 18 September 2017

Thank you for posting a review. It is good to know that you were pleased with the facade of the hotel. On the other hand, we strive for guest satisfaction and we are sorry that your experience fell short of that standard due to the...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Pool
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$87 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (25)
Room & Suite (28)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Paul H
17 March 2015|
AnswerShow all 2 answers
Response from countryale | Property representative |
I am sorry if you did not get a senior rate. Most of the time we do have the senior rate available. Certain times it does get turned off because of high demand of occupancy. It is based on the supply and demand. I hope this... More
0
Votes
Room Tips
"We stayed right at the top of the stairs and believe it or not this was a cozy, quiet room."
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"The upper south side of the hotel is the quietest"
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"will never return to Country Inn and Suites...anywhere"
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"choose a room at another hotel or risk not getting one"
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