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Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

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Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.
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91 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.
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Showing 90: English reviews
Quebec, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 July 2012

This is the dirtiest hotel I ever stayed in. The non smoking room smelled of cigarette smoke, the room was extremely dirty. Sofa and carpets were badly stained, the bathroom had hairs all over the floor and on our towels. The toilet wouldn't flush, the sheets were so old they wouldn't stay on the mattress, and the breakfast was a... More 

Helpful?
1 Thank Tish1953
ChristopherTM, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for your feedback regarding your stay at our Extended Stay Deluxe Detroit – Auburn Hills. I want to sincerely apologize for your hotel experience. That is absolutely not how we want our guests to feel when staying with us. As a result of your comments, I have met with the staff to correct the issues and improve upon... More 

Tarkio MO
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2012

We had an awesome time at this extended stay. It was clean, the staff was friendly and the ammenities were nice. I didn't like that there aren't any supermarkets around (because we had a kitchen in our room) but it is really pretty close to a HUGE outlet mall. It was a great stay for the price!

Helpful?
1 Thank lenzchick_1
Management response:

Thank you for your positive review of your stay at our Extended Stay Deluxe – Auburn Hills. I am so happy to hear your stay was a success! You are right – Great Lakes Crossing is a very cool outlet mall and we are very close. Thank you again for staying with us and sharing your experience. We hope you... More 

Livonia, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2012

Stayed at the above location on May 19, 2012. Once I arrived to the room, I only dropped my things off and headed out to the mall then to dinner. I returned to the room at about 1130pm. Once there I used the bathroom. The toilet stated to run from behind so there was a pudding of standing water on... More 

Helpful?
1 Thank Mz A
Management response:

Thank you for taking the time to make us aware of your experience. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology. Please understand that we maintain strict quality control... More 

Drummonds, Tennessee
1 review
Reviewed 28 June 2012

I found that I needed a room while visiting my Son, daughter-in-law, and my newest grandbaby in Oxford, MI. so I went on line to find the best price and ended up at the Extended Stay Deluxe Auburn Hills/Featherstone. They were great I can't say enough about the employee's they were all very kind. when I arrived the young lady... More 

Helpful?
Thank Sally M
Management response:

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Detroit - Auburn Hills - Featherstone Rd.. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best... More 

Auburn Hills, Michigan
1 review
Reviewed 26 June 2012

I stayed at the hotel for 4 month during my business trip and I was perfectly satisfied. Free Wifi is provided, which is very important if one has to work at the hotel room. The staff was always very friendly and could help me out with every question I had. Right now I am staying at the hotel for the... More 

Helpful?
Thank mmz29571
Management response:

Thank you for staying with us again! Thank you for your positive review of your stay at our Extended Stay Deluxe – Auburn Hills. It’s great to have you back. Thanks again for your feedback. More 

Clarkston, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 June 2012

Our stay at ESD was excellent. Great value and the staff was very friendly and courteous and accomadating. They have a nice continental breakfast and the area is quiet.

Helpful?
Thank revkeithbarr
Management response:

Thank you for your positive review of your stay at our Extended Stay Deluxe – Auburn Hills. Your feedback is very appreciated and great to hear! Thank you for staying with us. More 

Gallatin, Tennessee
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 June 2012

My wife and I needed to go to the suburbs of Detroit on short notice and were happy to be able to book a room at ESD by the Silverdome through Travelocity at a very reasonable rate. The accomodations were nice, clean and the staff, especially Amanda were friendly, courteous and accomodating. They have a nice continental breakfast with hot... More 

Helpful?
Thank Bill L
Management response:

Bill, Thank you for your feedback regarding your stay at our Extended Stay Deluxe Detroit Auburn Hills. I am so glad you enjoyed your stay and it sounds like our staff took great care of you. I’m sorry those cars were causing all that noise; I can imagine that would be rather disturbing. However, thank you again for your positive... More 

Baton Rouge
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2012

I stay at Extended Stay Deluxe every time I stay in Michigan. i receive very good service. The location is good and the attendants are very friendly.

Helpful?
Thank Robbie D
Management response:

Thank you for your positive review of your stay at our Extended Stay Deluxe – Auburn Hills. I appreciate feedback like yours, as it confirms our staff is taking great care of our guests. Thank you for sharing, and thank you for your business! More 

Auburn Hills, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 May 2012

When traveling and living away from home for long periods of time, the little things truly make the difference. The staff go out of their way to make sure that you get the individual attention that you need to ensure that your stay is as enjoyable as possible. This is my second time staying at this hotel for more than... More 

Helpful?
2 Thank matthew l
ChristopherTM, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Matthew, Thank you so much for your great review of your stay at our Extended Stay Deluxe Detroit – Auburn Hills. Your feedback was fantastic. You are absolutely right that it’s the little things and I’m so glad we got those right for you. Thank you for coming back to stay with us a second time. We truly appreciate your... More 

Memphis, TN
1 review
Reviewed 29 April 2012

I stay at this hotel when I'm in town for pleasure. It is very close proximity to the Pontiac Superdome and the Palace. Staff are great and friendly.

Helpful?
Thank Caroline D
ChristopherTM, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for your positive review of your stay at Extended Stay Deluxe – Detroit Auburn Hills. I appreciate you taking the time to share your great experience. We are grateful for your business and hope you will come back again soon! More 

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Near Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms

Additional Information about Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

Address: 2100 Featherstone Road, Auburn Hills, MI 48326 (Formerly Extended Stay Deluxe )
Region: United States > Michigan > Auburn Hills
Price Range: €73 - €90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Auburn Hills - Featherstone Rd. 2.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Extended Stay Deluxe Auburn Hills/Featherstone Hotel Auburn Hills
Auburn Hills Extended Stay
Extended Stay Auburn Hills
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Detroit - Auburn Hills - Featherstone Rd. staff and other travellers.
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Questions? Get answers from Extended Stay America - Detroit - Auburn Hills - Featherstone Rd. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed in 141, it was great for a couple”
 of 5 bubbles KitchenerScott, 20 Jun 2016 | Read review
“Upper floors may be quieter. There is an elevator.”
 of 5 bubbles drpoundsign, 14 Jan 2016 | Read review
“Don't stay here”
 of 5 bubbles XXXXXXyt, 1 May 2015 | Read review
“I know that some of the rooms are in a newer and different décor than others. We stayed at one in a different city 2 years ago, and our present room is still in that design. I also have seen several that are completely new and a fresher, design with much more light. This is a re-design work in progress. I could NOT finish without adding 3 words that make this place special. FREDERICK, A Management dream come true, DEE and MARKITA. They are not the only ones, just the front runners that you will NEVER forget!! Ken, don't dare let them go. They all ROCK THIS PLACE. I felt more at home here than my own home anymore. We will surely miss you all when we go, and it wont be soon!! Keep doing what your doing, YALL HAVE GOT THIS!!!”
 of 5 bubbles laurhendah, 9 Jul 2014 | Read review
“Apparently there can be a big difference in room quality based on location, i'd always try for the highest floor available...”
 of 5 bubbles RayBloom, 25 Sep 2013 | Read review
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