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Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

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Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.
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91 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.
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Showing 90: English reviews
Reviewed 11 January 2016

1. Automatic Door at the entrance are not working. 2. Hotel was okay; my room design was bit odd. Working Desk was in corner right next to fridge with empty wall to stare at. Flooring was new but something (wiring I guess) was running underneath due to which floor was popping out. 3. Worst of all - Internet sucks! Free...

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Helpful?
Thank Ali D
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that we failed to meet your expectations. In response to your feedback, I will review our Internet services to ensure your experience is not repeated. Your feedback is very important to us, so thank you for sharing. If you would like to discuss...

Michigan
Reviewed 16 September 2015 via mobile

This is an average hotel with take away breakfast but there is a Grill lounge just in front which provides good breakfast and lunch menus. The rooms are average but clean. Ample Parking but sometimes no lights and parked in dark. As per standard extended stay policy, they clean up the room once a week only. All in all, an...

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Thank szshrivastava
Toledo, Ohio, United States
Reviewed 27 July 2015

Reading some of the reviews I was a little nervous to stay here. Got there and check in went good..got to our room, when we opened the door it smelled like cleaner (always a good thing). Room was clean everything looked great! we were really not in the hotel much, just to sleep, and have no complaints!

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Thank hiashley1987
Bengaluru, India
Reviewed 3 July 2015 via mobile

I reserved the room through a friend staying in same place. When I checked in, it too just 3-4 mins for me to complete the check-in. The room is spacious and has a kitchen, but no dishwasher.staff is courteous and helpful. There is a Wendy's in walkable distance and can order food through home delivery also (grubhub.com) but not many...

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Thank bmprabhu
Reviewed 3 June 2015 via mobile

Get here May 29 evrything smells bad. When I got inside I realize the bathroom was dirty the open the refrigerator and there was licuor bottles inside. Im still here. Trying to move in to better place. As important note since I get here 4 days ago. Nobody clean the room I have no clean towels nothing.

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1Thank Sam B
Reviewed 2 May 2015

it was my pleasure to stay at this property for two nights. I found the floor in my room sticky, substandard furnishings and just drapes on the windows, no curtains. They should be sued for false advertising as breakfast is exactly what they show on thier website don't expect anything extra. depending on the staff member you might get decent...

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2Thank XXXXXXyt
Pittsburgh
Reviewed 28 April 2015

The front desk staff was extremely friendly and helpful. Our room was very clean and comfortable. I see these other reviews, but experienced none of that during our stay. I would most certainly go again. They did have a limited continental breakfast, but at least they had something for their guests. I'd recommend this hotel.

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1Thank victorianeva
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our friendly staff and our clean and comfortable rooms. I am thrilled we were able to provide you with a great stay! The staff and I would like to thank you again for posting your review. We look forward to welcoming...

Reviewed 14 March 2015 via mobile

I was previewing this hotel for a longer term stay planned for a month as I transfer to the area for my job. I will NOT be staying here!! Checking in at 3pm took a while because no one was at the front desk. As I entered the elevator to go up to my room I noticed graffiti scratched in...

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6Thank Stevegui
Reviewed 8 November 2014

First we had to walk all the way to the back of the building on the third floor. When I booked the room put a special request to stay at a lower floor because travel with toddler. During our walk to the room found broken light bulb small pieces along the hallway. called front desk to notify the issue, she...

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2Thank travelers2329
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for the feedback about your stay at our hotel. I sincerely apologize for the condition of the room during your recent stay. This is unacceptable and I will be sure to discuss these issues with our staff. Thank you again for bringing this to our attention. If you would like to discuss this further, please do not hesitate...

Traverse City, Michigan
Reviewed 27 October 2014

Tub filthy, toilet running, broken mirror, filthy couch, stained drapes. Do I need to say more?? Road under construction; had to call front desk for directions and was told to follow Hampton Inn signs to entry. Does that tell you something??

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4Thank PJK1969
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for the feedback about your stay at our hotel. I sincerely apologize for the condition of the room during your recent stay. Please know that I will be meeting with my housekeeping staff to review our cleanliness and inspection procedures to ensure that our rooms are up to standard. As well, please note that we are scheduled for...

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Near Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms

Additional Information about Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

Address: 2100 Featherstone Rd, Auburn Hills, MI 48326-2804 (Formerly Extended Stay Deluxe )
Region: United States > Michigan > Auburn Hills
Price Range: €73 - €89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Auburn Hills - Featherstone Rd. 2.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Extended Stay Deluxe Auburn Hills/Featherstone Hotel Auburn Hills
Auburn Hills Extended Stay
Extended Stay Auburn Hills
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Detroit - Auburn Hills - Featherstone Rd. staff and other travellers.
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Questions? Get answers from Extended Stay America - Detroit - Auburn Hills - Featherstone Rd. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed in 141, it was great for a couple”
 of 5 bubbles KitchenerScott, 20 Jun 2016 | Read review
“Upper floors may be quieter. There is an elevator.”
 of 5 bubbles drpoundsign, 14 Jan 2016 | Read review
“Don't stay here”
 of 5 bubbles XXXXXXyt, 1 May 2015 | Read review
“I know that some of the rooms are in a newer and different décor than others. We stayed at one in a different city 2 years ago, and our present room is still in that design. I also have seen several that are completely new and a fresher, design with much more light. This is a re-design work in progress. I could NOT finish without adding 3 words that make this place special. FREDERICK, A Management dream come true, DEE and MARKITA. They are not the only ones, just the front runners that you will NEVER forget!! Ken, don't dare let them go. They all ROCK THIS PLACE. I felt more at home here than my own home anymore. We will surely miss you all when we go, and it wont be soon!! Keep doing what your doing, YALL HAVE GOT THIS!!!”
 of 5 bubbles laurhendah, 9 Jul 2014 | Read review
“Apparently there can be a big difference in room quality based on location, i'd always try for the highest floor available...”
 of 5 bubbles RayBloom, 25 Sep 2013 | Read review
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