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Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

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Traveller (11)
Room & Suite (12)
Dining (1)
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Overview
  • Excellent36%
  • Very good21%
  • Average10%
  • Poor10%
  • Terrible23%
Travellers talk about
“hot cocoa”(2 reviews)
“within miles”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Offers from Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (101)
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Reviewed 12 November 2017

Nobody at the front-desk when we checked in at 3PM....smell of marijuana throughout the hotel, including our room...advertised as a non-smoking hotel...we had to move rooms...bring sandals for the shower...

Thank ReggieDunlop27
Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.Responded 13 November 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Hotel's Favourite
Reviewed 14 June 2017 via mobile

I must to say I did like the hotel in general, and the lobby are big and they renew the most of it. The rooms are nice, and the stuff are nicer. I must to say that it's close to restaurants and the "Great Lakes...More

Thank e322017
Response from 00esa, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.Responded 15 June 2017

We are thrilled to receive a fabulous review of Extended Stay America - Detroit - Auburn Hills - Featherstone Rd. We are delighted to read you were impressed with all that we have to offer, especially with your comfortable room and our convenient location. We...More

Reviewed 16 October 2017 via mobile

I stayed here 14 weeks, and the staff were always available, helpful and knowledgeable . The kitchenette was a blessing. Maid service is good, but only once a week, although you can also go to the desk downstairs for what you need nineteen maid service,...More

Thank H5986PXmarkv
Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.Responded 18 October 2017

Thank you for choosing to stay at Extended Stay America. We are delighted to know our associates left you with a good impression of our hotel and that you also found us to be of a good value in the area. It was a pleasure...More

Reviewed 15 October 2017 via mobile

This is a low budget hotel and may be great for business travellers that are looking for just a bed and kitchen BUT room was not very clean and is in need of updating, candy wrappers stuffed between the bed and the wall, paint peeling...More

Thank TheBugGuy
Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.Responded 16 October 2017

Thank you for staying with us and sharing your experience. Please accept our apologies for failing to provide you with excellent service. We pride ourselves on providing an enjoyable stay to all of our guests, and we are committed to doing so. We appreciate your...More

Reviewed 2 October 2017

booked the room for two nights, but left after one night and went to another hotel in the area. the pull out couch had stains on the mattress. the in-room phone didn't work. the free breakfast was a joke - nothing hot...just some fruit and...More

Thank Tom M
Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.Responded 3 October 2017

Tom, thank you for your stay with us and for the candid review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$82 - US$99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$82 - US$99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (11)
Room & Suite (12)
Dining (1)
Questions & Answers
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Hannah N
24 August 2016|
AnswerShow all 3 answers
Response from Hallelujah66 | Reviewed this property |
No pool available
0
Votes
rileydna
5 July 2016|
AnswerShow all 2 answers
Response from Hallelujah66 | Reviewed this property |
The rates vary
0
Votes
Room Tips
"we stayed in 141, it was great for a couple"
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"Upper floors may be quieter. There is an elevator."
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"Don't stay here"
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"I know that some of the rooms are in a newer and different décor than others. We stayed at one in a..."
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