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Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

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Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.
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91 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Reviewed 1 week ago via mobile

I'll start by saying the staff was very pleasant. I cancelled our original reservation at a near by hotel when we decided to extend our trip. We stayed here for 3 nights. The bathroom show light was so dark. The wifi barely worked on a smart phone, laptop, or ps4. You have to ask for the specific kitchen items you...

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Helpful?
Thank Casey G
Reviewed 19 October 2016

Overall a great experience. Room was great. Spacious. Don't like the fact that there are no dishes in the kitchen but I understand too. Great location for the event we were attending. Felt safe compared to other locations we have stayed at.

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Thank Kathy O
Manager_11525, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

The team and I appreciate your comments about your stay. I'm thrilled at read about the great experience you had, especially your remarks about our convenient location and that you felt safe at our hotel. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Mesquite, Nevada
Reviewed 20 September 2016

Place clean and quiet. Staff friendly and helpful. Near all expressways. Stayed there for two months . This is my third year here and hope to go back next summer. There are good restaurants and shopping nearby.. Parking lot is lighted well and safe?

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Thank caspak
Manager_11525, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Your feedback is very important. Thank you for sharing. I am pleased to read our staff consistently provided you with excellent customer service and accommodation during your two month stay. It is also great to see you mention our convenient location near restaurants and shopping. Thank you again for sharing your comments with us. We look forward to hosting you...

Auburn Hills, Michigan
Reviewed 16 July 2016 via mobile

We always enjoying staying here. My son celebrated his birthday with family and friends. Fred is the greatest. The hospitality he display is awesome. I can really say he and Matt have gone up and beyond to ensure my family is well taken care of... Kudos!!!!@🤗🤗🤗🤗

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Thank Hallelujah66
Manager_11525, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for posting a review of our hotel. I am so glad to hear that you were pleased with the service you received during your visit. I will certainly share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again soon.

Reviewed 21 June 2016

When I checked in the first room had crumbs, rubberband and toe nails on the floor. The lights on the lamps didn't work. I called the desk, they changed my room. This room was not very clean either. The sink was stopping up. There was spider webs in the window seal. I woke up Sunday morning, and found over 50...

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Thank Angela W
Kitchener, Canada
Reviewed 20 June 2016

My girlfriend and I stayed at the hotel for one night June 18 to attend a Jimmy Buffett concert. We arrived early and Lisa at the front desk was very accommodating in getting us in right away. I have pet allergies so I was a bit concerned about the fact that this is a pet friendly hotel. My concerns were...

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Thank KitchenerScott
Manager_11525, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

I appreciate you taking the time to write such a kind review. I am proud of our team for accommodating you and provided a clean place for you to rest. Lisa will be informed on what an excellent job she did. Thank you again for your review. It would be our pleasure for you to repeat your experience with us...

Rochester, New York
Reviewed 9 June 2016

Like all Extended Stay America properties, the place was dirty, the staff was uninterested and the experience was particularly underwhelming. They are always my last resort if absolutely nothing else is available. I regularly stay (weekly) at the Sonesta Suites next door. That place is fantastic compared to this property.

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Thank 31262MikeG
Manager_11525, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear about the cleanliness issues that you observed. I will certainly discuss your housekeeping issues with my team. I am grateful for the feedback you provided so we are able to continually improve our hotel. If you would like to discuss...

Reviewed 26 March 2016 via mobile

Everything is nice and clean. Somewhat newly renovated and guess services is friendly. Continental breakfast is ready every day on time great for a long stay. Visit this location often due to good sevice

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Thank Andrea E
Toronto, Canada
Reviewed 18 January 2016

Awful, awful hotel. My sister and I stayed here for a shopping weekend and got a great deal through Hotwire. We spent a good 3+ hours on the first night trying to get a set of spare bedding for our pullout couch since there was none in the room. The hotel turned into a ghost town after 10pm. Nobody mans...

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1Thank Nicki M
myrtle beach
Reviewed 14 January 2016

I stayed one night there last night. I'm Local but there was a Water Main issue where I live. My first Choice was the Hampton Inn next door but I did not think to make reservations, and due to the Auto Show in Detroit, many properties even far from there are Sold Out. It was cold and snowing out so...

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Thank drpoundsign
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that we failed to meet your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. To uphold our company's high standards, we will make sure we are clearly communicating...

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Near Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms

Additional Information about Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

Address: 2100 Featherstone Rd, Auburn Hills, MI 48326-2804 (Formerly Extended Stay Deluxe )
Region: United States > Michigan > Auburn Hills
Price Range: €73 - €89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Auburn Hills - Featherstone Rd. 2.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Extended Stay Deluxe Auburn Hills/Featherstone Hotel Auburn Hills
Auburn Hills Extended Stay
Extended Stay Auburn Hills
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Detroit - Auburn Hills - Featherstone Rd. staff and other travellers.
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Questions? Get answers from Extended Stay America - Detroit - Auburn Hills - Featherstone Rd. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed in 141, it was great for a couple”
 of 5 bubbles KitchenerScott, 20 Jun 2016 | Read review
“Upper floors may be quieter. There is an elevator.”
 of 5 bubbles drpoundsign, 14 Jan 2016 | Read review
“Don't stay here”
 of 5 bubbles XXXXXXyt, 1 May 2015 | Read review
“I know that some of the rooms are in a newer and different décor than others. We stayed at one in a different city 2 years ago, and our present room is still in that design. I also have seen several that are completely new and a fresher, design with much more light. This is a re-design work in progress. I could NOT finish without adding 3 words that make this place special. FREDERICK, A Management dream come true, DEE and MARKITA. They are not the only ones, just the front runners that you will NEVER forget!! Ken, don't dare let them go. They all ROCK THIS PLACE. I felt more at home here than my own home anymore. We will surely miss you all when we go, and it wont be soon!! Keep doing what your doing, YALL HAVE GOT THIS!!!”
 of 5 bubbles laurhendah, 9 Jul 2014 | Read review
“Apparently there can be a big difference in room quality based on location, i'd always try for the highest floor available...”
 of 5 bubbles RayBloom, 25 Sep 2013 | Read review
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