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Extended Stay America - Detroit - Auburn Hills - University Drive

Traveller (8)
Room & Suite (30)
Dining (1)
Overview
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3315 University Dr, Auburn Hills, MI 48326-2363 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Detroit - Auburn Hills - University Drive
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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Room types
Kitchenette, Non-Smoking Rooms, Suites
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites
Number of rooms
134
Price range
US$67 - US$83 (Based on Average Rates for a Standard Room)
Also Known As
Homestead Auburn Hills
,
Homestead Suites Auburn Hills
,
Auburn Hills Homestead Suites
Location
United States > Michigan > Auburn Hills
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Reviews & more
50Reviews
39Photos
3Q+A
9Room tips
Traveller rating
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This place was scary. Be prepared to sleep with your coat on and hood up. When we checked in, we were informed that their system was down so they didn't have our reservation. So they had to photocopy my credit card and I.D.. which is weird since we booked and paid through a third
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Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - University Drive
Responded 2 weeks ago
Thank you for choosing us for your recent visit. We are truly sorry for the experience you had with our front desk. We strive to provide excellent service from each member of our team, and we are grateful for the feedback that helps us improve our services. We have shared your concerns with the appropriate individuals to ensure this does not happen again. Please know, our hotel policy requires us to request a photo ID and credit card from all our guests. Please be assured this is kept safe and confidential. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
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We came to this hotel after our performance and nobody was at front desk for about 30 minutes. After we complained that we waited so long the receptionist got rude and defensive. It took her another 30 minutes to finally give us the room keys. I called and emailed this location t
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Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - University Drive
Responded 7 Nov 2018
Goran, we sincerely apologize for the delay you had at the time of your check-in and the poor service you received our associate. Your feedback highlights the areas we need to improve our game at, so it’s been discussed with the front office team to ensure we deliver top-notch services going forward. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
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My friend and I were in town for the Senior Olympics and we stayed at this hotel Friday & Sat and checked out Sunday. We found the staff friendly and helpful. We were on the main floor and parking was free. This hotel is a no frills type of stay. You have a kitchen and fridge in
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Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - University Drive
Responded 22 Aug 2018
Thank you for the positive feedback of Extended Stay America. We are glad to know you enjoyed the service delivered by our associates and that you loved your well-equipped room. It was a pleasure hosting you and your friends, and we look forward to seeing you back soon. Sincerely, Hotel Management
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I chose the extended stay at as it was the closest hotel to the Meadow Brook Amphitheatre for a August 11th concert we were attending.

The service was very friendly. However when we went up to our room the room had not been cleaned and it looked as if somebody quit in the middle
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Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - University Drive
Responded 13 Aug 2018
Mona, thank you for sharing your feedback. We are glad to know you were impressed with the great work delivered by our front desk associate and that our ideal location worked well for you. However, we are sorry for the cleanliness issue you encountered in your initial room. Your feedback has been shared with the housekeeping team to be more diligent with their efforts so that our future guests never experience a similar problem. Thanks again, and we look forward to your return visit. Sincerely, Hotel Management
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This was a disappointing stay. We arrived at the end of a long day, going to bed very very late. When we pulled back the sheets....I found brown stains on the bedsheets. Seriously, I don't know who anyone could have put those sheets on a bed and walked away. I have a ph
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Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - University Drive
Responded 24 Jul 2018
Thank you for staying at our hotel. Please accept our sincerest apologies for the cleanliness issue you had in your room and regret the inconvenience it caused. We have made a note of your feedback and have shared it with the housekeeping team to be more diligent with their work so that our future guests never encounter the same problem. We hope you & your friends will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
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Cooktop Element up close
Damage at refrigerator
Photo provided by managementExtended Stay America - Detroit - Auburn Hills - University Drive
Studio Suite - 1 Queen Bed
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is there a pool
Do you have a pool?
Hello! Do you have any rooms with a fireplace? If so, what are the standard rates? Thanks!
None of the rooms that I saw, which were rooms that we're finished from the remodel, had a fireplace. They were still in the middle of the remodel when we stayed there. My guess is that none of them have a fireplace. Hope this info helps!
1 vote
"Don't stay here!!!"
"Try to book on the 2nd/3rd floor. All the rooms face the parking lot, but at least you're higher up."
"Stay somewhere else."
"Ask for a room that doesn't run along the road but the opposite direction since the hotel is in an L shape."
"Inspect your room well for burned out lights and broken appliances before settling in"
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