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Sheraton Ann Arbor Hotel

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1 room 2 adults 0 children
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Sheraton Ann Arbor Hotel
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359 Reviews from our TripAdvisor Community

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Showing 353: English reviews
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San Francisco, California
Reviewed 2 days ago NEW

Hotel staffs are extremely friendly and helpful; meeting rooms are well prepared; hotel room is big, and bed is very comfortable. For example, the front desk lady wrote down the names of our big group and notified us when the rooms became available. So that the red-eye flight kids and adults can get some rest. The meeting room staffs always...

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Helpful?
Thank zhouyu112
Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

When I made this reservation, I thought this hotel was going to be in the middle of the downtown area close to the restaurants, so when I realized that it was a drive away, I was initially a bit disappointed. When we got to the hotel, however, it was in a very nice area. Plentiful free parking was a big...

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Helpful?
Thank 943sue
About Hotel's Favourite Review
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear 943sue; This is my favorite review ever! Thank you soooo much!!! Its always exciting to learn that we "surprised and delighted" our guests. This is also our internal motto and what we try to consistently achieve "surprise and delight" each and every guest, on every visit. I can honestly say that we are not always as successful as wish...

Fuquay-Varina, North Carolina
Reviewed 2 days ago NEW

The hotel staff was great and did have a few issues that were resolved. I travel a lot and stay at multiple chain hotels and this property is one of the few that does not offer comp. coffee in the morning. It is not a stopper to stay here again but when you have to pay for a cup of...

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Helpful?
Thank rrenaud2017
Toronto
Reviewed 4 days ago NEWvia mobile

Typical Sheraton higher quality but 75$ charge for pets. I presume they really don't want the them and therefore the very high charge which we missed when we booked online. Merely said terms and conditions apply. I've never been charged more than 35$ at most other national chains. I can understand a high deposit for any damage that might occur...

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Helpful?
Thank TruenorthToronto
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear "Good property; outrageous charge for pets"; Thank you for leaving us a review, we truly appreciate your feedback. I am sorry that you felt the pet fee and policy were unreasonable. We charge the fee in order to clean and deodorize the room after a pet has stayed in there. Although, we know that our pets are clean and...

Lansing, Michigan
Reviewed 1 week ago

Had a great stay at this hotel. Was treated very well as a welcomed guest, and was even given a nice welcome gift as a SPG platinum member. The pool complex had an indoor/outdoor pool which was fun, and the hot tub was great. Hope to return soon.

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Helpful?
Thank carcross
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear "Great Stay - "Great Service"; Thank you so much for taking the time to leave us a review about your experience with us! It is always a pleasure to share a positive review with our associates. We look forward to having you as our guest again the next time that you visit Ann Arbor. Best Regards, Susan

Bay Harbor Islands, Florida
Reviewed 1 week ago via mobile

This dump is old & in urgent need of remodeling. We are here for a professional meeting. The rooms are old fashioned with disturbingly noisy under the window air conditioners. The dinner & lunches were barely edible, service perfunctory. They are inconveniently located by a highway interchange far from the town & campus. I don't recommend this "hotel."

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Helpful?
Thank ggbene
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear "Miserable Accommodations"; Thank you for leaving us a review, we always appreciate your feedback regarding how we might improve our services. I am sorry that your stay was less than satisfactory. We wish you all the best with your future travels to Ann Arbor. Best regards, Susan

Lisbon, Portugal
Reviewed 1 week ago

Very comfortable and wellappointed hotel - great to arrive to after a long day's drive... Good sized rooms, newly furbished bathroom, speedy wi-fi and comfortable communal spaces. Location not so central, but would definitely stay here again.

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Helpful?
Thank Tonylisboa
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear "A Haven of peace and comfort"; Thank you for letting us know that you enjoyed your stay at the Sheraton in Ann Arbor. We take pride in providing a clean, and comfortable environment so that you may have a restful experience throughout your stay. It is music to our ears when we succeed, so thank you again for letting...

Huntington Beach, California
Reviewed 2 weeks ago

The room was great as was the staff but the highlight was the executive lounge. I figured it would be worth a few extra bucks to include breakfast but it was better than expected. The breakfast was a nice little buffet with eggs, oatmeal, juices, yoghurt, etc. but the afternoon was better. Sautéed salmon and rice one night, salmon linguini...

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Helpful?
Thank Hblocal8
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear "Highly recommend the lounge access"; Thank you for your positive review of our hotel, we're glad that you enjoyed our club lounge. You may be happy to know that we will be expanding, and renovating our club lounge, to offer an even more enhanced and relaxing experience, in the next few months. We look forward to having you as...

Reviewed 3 weeks ago via mobile

This was a very nice relaxing getaway. Our room was great, the staff was great and we had absolutely nothing negative to say accept they could offer breakfast included for the price. However we would definitely stay here again.

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Helpful?
Thank frank g
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear "Great Getaway"; Thanks for the great review! Please visit our web site for advanced purchase promotions which, include breakfast. We look forward to serving you again. Best Regards, Susan

Reviewed 4 weeks ago via mobile

Nice hotel, great comfortable beds, pillows. Very nice. The only thing I can complain about is that we had to pay 3.00 for a cup of coffee which is virtually complimentary in hotel and lodging throughout America. It's not the money but my wife and I felt it was a bit annoying. However, I'd say the stay was very nice...

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Helpful?
Thank Anthony W
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Thanks for taking the time to leave us your Star review. We appreciate you!! Best Regards, Susan

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome! The Sheraton Ann Arbor invites you to experience unparalleled service and accommodations while exploring Ann Arbor, Michigan. ... more   less 

Additional Information about Sheraton Ann Arbor Hotel

Address: 3200 Boardwalk St, Ann Arbor, MI 48108-1774 (Formerly Four Points by Sheraton - Ann Arbor)
Region: United States > Michigan > Ann Arbor
Price Range: €120 - €402 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Ann Arbor Hotel 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Sheraton Ann Arbor
Four Points Ann Arbor
Ann Arbor Four Points
Ann Arbor Sheraton
Hotel Style:
#1 Green Hotel in Ann Arbor
#10 Family Hotel in Ann Arbor
#12 Business Hotel in Ann Arbor
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Questions & Answers

Questions? Get answers from Sheraton Ann Arbor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the elevators.”
rrenaud2017, 28 Apr 2017 | Read review
“I prefer to stay on the Club Level whenever possible. It cost a little extra but its well worth it. They even have a happy hour every day”
R2526TYchrisc, 16 Mar 2017 | Read review
“if you're considering a suite check prices for 2 rooms instead”
sampchicago, 27 Jun 2016 | Read review
“Get a King room, preferable on the Club Floor if you want quiet comfort”
Q2336GSangelac, 14 Jun 2016 | Read review
“upper floors are quieter”
kco357, 30 Apr 2016 | Read review
5 of 5