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The Kensington Hotel

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The Kensington Hotel
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371 Reviews from our TripAdvisor Community

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Showing 364: English reviews
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Boulder, Colorado
Reviewed 3 days ago NEW

Great experience - we came to be near the Detroit Airport for a morning flight and had a great time. Clean hotel and great staff. Did not use the restaurant but it looked good. Right by Briarwood Mall and right off I-94

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Thank colorado4ever
Detroit, Michigan
Reviewed 4 days ago NEW

My wife and I stayed last weekend in Ann Arbor (actually just Friday afternoon through Saturday at 7pm) to visit our two college students. The hotel was full because of local storms knocking out power, but everyone we saw was content -- staff was very pleasant, guests in lobby standing around the fireplace were happy, complimentary water bottles were offered,...

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Thank toplawyer
Mississauga, Canada
Reviewed 6 days ago NEW

We have stayed here a few times and always been very happy. Excellent customer service. Staff friendly and always ready to make our stay better. Recently renovated with modern clean look. Location great with mall across the street with all the popular stores and some good restaurants. Would recommend. Can be pricey when there's a football game in the Big...

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1Thank wendybabits
Detroit, Michigan
Reviewed 1 week ago NEW

Enjoyed an overnight and half at the hotel. Eager and helpful front desk staff greeted us, a blazing fire in the busy lobby, and our lovely third floor room was just down the hall from a lounge with breakfast yogurt and fruit and beverages. It was quiet though I know the hotel was swamped with people who had no power...

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1Thank susan0186
Wasilla, Alaska
Reviewed 2 weeks ago

We stayed here one night in March. The hotel and the grounds are really nice. We liked our room. It was clean and cozy. There is no continental breakfast, but free coffee is available in the lobby. The coffee was really good and they had toppings you could add. I thought that was a nice touch. The hotel restaurant was...

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Thank nattyj21
Glenview, Illinois
Reviewed 2 weeks ago via mobile

There is a lot of good about this hotel. Clean open feel. Excellent restaurant. Comfortable beds. Housekeeping is the big miss. They can't keep up on crowded weekends. Check-in delayed. Rooms not cleaned in a timely manner (it's 2:30 and still waiting with no with not a cart in sight). Only decaf coffee in the in-room coffee basket. Definitely more...

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Helpful?
Thank alison s
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear alison s, Thank you for your feedback regarding your recent stay with us at the Kensington Hotel. We’re so happy to hear you enjoyed our newly renovated restaurant, Relish! I’m very sorry for the inconvenience at check-in, I will be sure to discuss your concerns with my housekeeping team. I hope next time you’re in Ann Arbor, you’ll consider...

Nashville, TN
Reviewed 2 weeks ago

There are many hotel options in this area, but I'm glad I found the Kensington. The rate is good... the rooms are clean... and the staff is attentive and helpful. The hotel has a fabulous restaurant and is across the parking lot from a large mall.

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Helpful?
Thank Molly66
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Molly66, Thank you for your recent review of the Kensington Hotel on State Street! We’re glad you found us, too! We’ll be sure to pass along your compliments to our housekeeping and front desk teams! Looking forward to your next visit!

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

There were kids running up and down the hallway knocking on doors saying room keeping till about 1AM. There were guests smoking and filling the hallways with smoke. I would stay at the express across the street next time

Review collected in partnership with this hotel
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1Thank D2455ALgregr
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear D2455ALgregr, Thank you for taking the time to leave your feedback regarding your recent stay at the Kensington Hotel. I am very sorry to hear that your stay was interrupted by the disturbance in the hallway as it is very uncommon for our guests not to get a restful night’s sleep. I will personally address this matter with our...

Ypsilanti, Michigan
Reviewed 2 weeks ago

I love my stay there, I hope stay there in the near future. The swimming pool was great. The staff was excellent, very helpful. Great atmosphere, I love that is by the Mall and my favorite restaurant Buffalo Wild Wings

Review collected in partnership with this hotel
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Thank gprier
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear GPrier, Thank you for your recent review of the Kensington on State Street! We appreciate your feedback and we’re delighted to hear you enjoyed your stay with us. Next time you visit be sure it check out our newly renovated restaurant, Relish – it will be your new favorite!

Bigfork, Montana
Reviewed 3 weeks ago

Although this is a reasonably large hotel, what I appreciated the most is its ambience of that of a small hotel. The lobby, the rooms, and the staff contributed to a feeling of what I can best describe as "coziness." I consistently felt at ease here. The staff went out of their way to accommodate the needs of those staying...

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1Thank Patricia M
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Patricia M, Thank you for your recent review of the Kensington on State! We work very hard to create that “cozy” feeling, and we could not be happier to hear you enjoyed your stay! We’ll be sure to pass along your compliments to our team! Please connect with us the next time you visit Ann Arbor!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Kensington Hotel is the premier destination in Ann Arbor for overnight accommodations, your next meeting, wedding, family gathering or staycation. Conveniently located just of of I-94 and State Street exit near Briarwood Mall. Come enjoy our recently renovated guest rooms and Union! ... more   less 

Additional Information about The Kensington Hotel

Address: 3500 South State Street, Ann Arbor, MI 48108-1632 (Formerly Kensington Court)
Region: United States > Michigan > Ann Arbor
Price Range: €107 - €170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Kensington Hotel 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Kensington Court Ann Arbor
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Questions & Answers

Here's what travellers have asked, with answers from The Kensington Hotel staff and other travellers.
2 questions
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Goodyear, Arizona
Detroit, Michigan

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Questions? Get answers from The Kensington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool and lobby are on the first floor - street level.”
 of 5 bubbles toplawyer, 22 Mar 2017 | Read review
“They have rooms for pets but limited so book early.”
 of 5 bubbles wendybabits, 20 Mar 2017 | Read review
“Some rooms have windows that face walls. You might want to ask if this matters to you.”
 of 5 bubbles Molly66, 8 Mar 2017 | Read review
“Great room”
 of 5 bubbles gprier, 7 Mar 2017 | Read review
“Could use more than one regular coffee in room”
 of 5 bubbles rebeccahP6996CH, 25 Feb 2017 | Read review
5 of 5