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All reviews german restaurant salt water pool ihg member front desk hi express director of sales within walking distance wedding guests complimentary breakfast the breakfast area home away from home would stay here again a great place to stay upon check we've stayed business center very nice hotel
The hotel is fairly new, maintained well, and I liked the breakfast options in the morning (especially for coffee). I needed to talk w/management about a final bill issue (not anyone's fault) and the woman listened, suggested a solution, and all was well.
We stayed three nights. The room with a king bed was lovely, great mattresses, nice linens, a couch with a fold out bed and attached lounger, coffee table, table with two chairs (very convenient to bring the morning breakfast back to the room to enjoy),...More
stayed at this property for a few days to visit Ann Arbor. Location was great. Hotel was clean and the staff was helpful. Room was quiet from highway noise. Only problem in area was dealing with the Mich drivers, the most dangerous I've found anywhere....More
If this hotel wants to charge 4 star 5 star pricing I will grade them on a 4 star 5 star scale. Understaffed. Waited over 10 minutes for someone to come to the empty front desk. Dryer overheats. No real amenities. Old rooms. Below average...More
Thank Michael C
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Ann Arbor WestResponded 20 October 2018
Hello Michael C,
Thank you for taking a moment to let us know how we're doing; we value feedback of all varieties. I'm terribly sorry that your stay wasn't as great as we would have wanted it to be. I would love to hear more...More
Our third time here at the hotel for weekend getaway. This place still looks amazing like brand new. Our room was perfect. Excellent staff. Love the salt pool still feels like you're swimming in the clouds. Thank you Kurt for the great restaurant recommendation. Will...More
The hotel's major feature is we are the newest and greenest property in Ann Arbor. We are conveniently located to all area businesses the University of Michigan, all area hospitals and all Ann Arbor …Moredestinations. We are accessible to Interstate 94 which will make our hotel an easy ride to such nearby communities as Chelsea, Dexter, Saline, Ypsilanti and Jackson. Less
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