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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsbriarwood mallgreat poolbusiness centerpool areawould definitely stay here againgreat place to stayhot tubfront desk staffvery nice staystaff was very friendly and helpfulclean roomsbusiness tripclose to downtownvery nice hotelfitness roomeasy accessup to date
We have stayed here several times while visiting our kids at the University of Michigan. The hotel is in a fantastic location right by the mall in case we have forgotten any last minute things. That hotel is very clean and has a work out...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
My husband and I just returned from a 5 night stay at the Hilton Garden Inn-South and have only positive things to report. We stayed in a 4th floor room facing the pond. The bed was comfortable, and the room was quiet and nicely appointed,...More
Thank Napajb
Response from Christina B, Director of Sales at Hilton Garden Inn Ann ArborResponded 22 November 2017
Dear Napajb
Thanks for taking the time to leave us a review! We are so glad that you enjoyed your stay with us. Our staff is determined to provide the best hospitality experience in the Ann Arbor area, and are happy to serve you whenever...More
Nice, clean hotel. Friendly staff. Comfy, smaller rooms. Fantastic pool area for kids (though small, much better than a plain old pool). Thin walls and loud snorer next door but no one's fault. Liked that they provided a noise machine. Very helpful for kids who...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Staff was great, especially Heather at the front desk. She went above and beyond by helping us with an extra nights stay in the same room. Also Cody was very nice ensuring everything was okay.
The food and bar was nice to have right in...More
Staff was Great. Bar area was fantastic for after Big 10 Mens Gymnastics get together. Thanks again. Was able to check in early since not sold out night before. All the staff and accommodations were great. Didn't hear of any issues.More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank 616kris
Response from Jason S, General Manager at Hilton Garden Inn Ann ArborResponded 3 days ago
Hello 616kris,
Thank you for staying with us during the Big 10 meet. We had several teams, parents, and fans in the hotel and you all we wonderful to have as guests. I am glad you were all able to meet at the bar, before...More
Response from Christina B | Property representative |
Hi Lily G,
I apologize for the delay in getting back to you! Yes, we have one suite at the hotel. It is a King Suite - one bedroom with a King bed and full bathroom including a Jacuzzi tub and an adjoining living room... More
Hi Lily G,
I apologize for the delay in getting back to you! Yes, we have one suite at the hotel. It is a King Suite - one bedroom with a King bed and full bathroom including a Jacuzzi tub and an adjoining living room area that has a pull out sofa bed and a half bath. Please let me know if you have any other questions on this room type - we are happy to help however we can!
Kind Regards,
Christina Bell
734.585.0304
Response from Christina B | Property representative |
Hi Keith069,
We do not have a shuttle, but there are some great transportation options in town. Call us at 734.327.6400 and anyone that answers should be able to help you secure transportation options.
Thanks for... More
Hi Keith069,
We do not have a shuttle, but there are some great transportation options in town. Call us at 734.327.6400 and anyone that answers should be able to help you secure transportation options.
Thanks for asking!
Christina Bell
Response from Christina B | Property representative |
Hi jayme99,
Thanks so much for reaching out with your question. As the other travelers have mentioned, we do have two internet options available at the hotel. The complimentary internet has a 1 MB download speed and can... More
Hi jayme99,
Thanks so much for reaching out with your question. As the other travelers have mentioned, we do have two internet options available at the hotel. The complimentary internet has a 1 MB download speed and can support basic functions that most travelers will require. Our Premium internet is a charge of $4.95 per day with a 3 MB download speed. This would be the best option to support streaming.
Please let me know if you have any other questions!
Kind Regards,
Christina Bell
734.585.0304