We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I recently completed a stay at the Holiday Inn Express in Alpena, Michigan. I was very disappointed with my stay. The quality of the room and the way it was prepared was terrible. I have stayed at properties that are 20 years old and are...More
I am a regular with the Holiday Inn Express chain. I was excited to try this brand new hotel in Alpena and was not disappointed. The price was a bit high compared to other HIE I have stayed. There were four of us in a...More
Checked in with my daughter for a 3 day visit to the area. They upgraded us to a double queen suite due to some sort of booking issue. It was a large room but not what I would think of as a suite - just...More
Thank Bruce T
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Alpena - DowntownResponded 3 days ago
Hi there, Bruce T!
I came across your review, and while I'm happy you liked our breakfast selection, it disappoints me to see that you had a forgettable stay because of the issues you had with the room you were given. What you described certainly...More
I took a group of senior adults to the Holiday Inn in Alpena. It is very centrally located, making it convenient to all attractions, restaurants, and highways. The rooms were clean and attractive. We had a river view so that was a plus. The breakfast...More
Room was spacious and well-decorated. Location was great, downtown on the river. Hotel appeared to be fairly new and was clean. However, desk person was very disinterested and unfriendly, lack of water pressure in shower and slippery tub, bed not the most comfortable. Charged for...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Alpena - DowntownResponded 2 weeks ago
Thank you for posting honest feedback. We appreciate the chance to host your visit! I'm sorry to learn about your disappointments, especially with front desk and the water pressure. I am confident that our hotel will address the individual concerned, and will look...More