We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

El Hotel de Su Merced

553 reviews
Save
Traveller (293)
Room & Suite (87)
Dining (12)
Overview
  • Excellent73%
  • Very good24%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“cakes”(20 reviews)
“quiche”(8 reviews)
“lovely hotel”(17 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
3.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$68.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Sucre hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "d6ed8c6f69fe409093c92460deb299cf", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":319074,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79497011],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":68,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"d6ed8c6f69fe409093c92460deb299cf","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":74,"lowestMetaPrice":68,"additionalPartner":false,"highestMetaPriceDisplay":74,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":74,"lowestMetaPrice":68,"highestMetaPriceDisplay":74,"hotelName":"El Hotel de Su Merced","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImQ2ZWQ4YzZmNjlmZTQwOTA5M2M5MjQ2MGRlYjI5OWNmIiwiQUlLIjoiYjljYWUwMDI5MmYwNDE0MTg1OTlkMTk1NjI2ZGFjNDYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$68", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79497011":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (553)Write a Review
There are newer reviews for El Hotel de Su Merced
See the most recent reviews
Filter reviews
258 results
Traveller rating
190
60
5
2
1
Traveller type
Time of year
LanguageEnglish
More languages
190
60
5
2
1
Show reviews that mention
All reviewscakesquichelovely hotellemon meringue pieroof terraceexcellent breakfastspent two nightscomfortable bedthe main squarecolonial stylejuicegreat cityspace heaterwe loved our staybreadwould stay againsanta cruz
FilterEnglish
Updating list...
11 - 15 of 258 reviews
Reviewed 17 July 2017

This is a quaint old house turned hotel. Very charming courtyard and roof deck.The room was large and pleasant. The breakfast was good. WIFI worked well in our room. Staff were friendly and helpful. We never turned on the TV. We had laundry done by...More

Thank swelgus
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 20 July 2017

Dear Friends, What a delightful feedback you shared with us, we are all inspired and encouraged to keep up the job. Your satisfaction is our greatest reward and your memorye about us and our house is also so. Be welcome anytime you get to visit...More

Reviewed 10 July 2017

Lovely hotel, well located in central Sucre. Well decorated rooms with many antique furnishings. Staff helpful. Nice breakfast with good selection. Nice central courtyard and patio area at top of hotelMore

Thank David H
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 19 July 2017

Dear David, thank you very much for your nice review, it's delightful to hear about your staying in our hotel, as always the most rewarding is to know our service was upto your expectations. Once again, thank you for giving us the chance of being...More

Reviewed 6 May 2017 via mobile

If you want a big anonymous impersonal chain hotel, this is not for you. On the other hand, if you want a quirky, beautiful, traditional one, with friendly staff who treat you as an individual, then we can't recommend it highly enough. The rooms are...More

1  Thank Martin M
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 22 May 2017

Dear Martin, It is wonderful to meet people like you, who really value ancient buildings and the care to keep them as originals as they were built. Thank you so much fo your kind words. They encourage us to keep up the good work, get...More

Reviewed 5 May 2017

su Merced is a refurbished hacienda-style place with a central patio, rooms on 3 floors, and a very nice roof-top area for views of Sucre. Rooms are comfortable with heaters if needed. The restaurant is not remarkable, but does have an excellent breakfast buffet. The...More

Thank Kukulcandve
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 22 May 2017

Dear Guest, Thank you very much for such a thoughtful review. It is just rewarding and prizing that you have had a delightful stay and keep good memories from us. We are more than proud to have had you as our guest. There is no...More

Reviewed 1 May 2017

Excellent hotel. Very well located. Beautiful revamp old house. Very comfortable rooms with all the amenities of modern times. Excellent breakfast . Closed to all the historical places to visit. Visit upper late in the afternoon for a magnificent dusk pictureMore

Thank cmoros2205
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 22 May 2017

Dear David, Thank you very much for such a kind review.We are just rewarded for being chosen by you, even more if you have had a delightful stay and kept good memories from us. We are more than proud to have had you as our...More

View more reviews
PreviousNext
12345652
About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Breakfast Available
Things to do
Restaurant
Details
Price range
US$64 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$64 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (293)
Room & Suite (87)
Dining (12)
Family and Play Areas (2)
Questions & Answers
Ask a question
Nancy A
23 October 2014|
AnswerShow all 4 answers
Response from Carmen G | Property representative |
Dear Nancy, thank you so much for your enquiry, please let me apologize for the delayed reply, we are just trying to get hand of using this media properly. From now on we will anwer any enquiry you may have. Please if we... More
0
Votes
Room Tips
"I prefer the rooms that get lots of light and sunshine."
Read review
"Upper floors. If possible not to the road."
Read review
"No elevator"
Read review
"Stairway to upper level rooms could tire some people."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing