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El Hotel de Su Merced

553 reviews
Traveller (293)
Room & Suite (87)
Dining (12)
  • Excellent73%
  • Very good24%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“cakes”(20 reviews)
“quiche”(8 reviews)
“lovely hotel”(17 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
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4 Mar5 Mar
1 room, 2 adults, 0 children
Standard Room
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Reviews (553)Write a Review
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All reviewscakesquichelovely hotellemon meringue pieroof terraceexcellent breakfastspent two nightscomfortable bedthe main squarecolonial stylejuicegreat cityspace heaterwe loved our staybreadwould stay againsanta cruz
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1 - 5 of 258 reviews
Reviewed 1 week ago via mobile

What a delightful hotel! We made the fortuitous decision to spend five nights in Sucre at the Hostal de Su Merced, our longest stay in any one place in two months traveling. We could not have picked better. The owners and staff were all extremely...More

Thank Travellers-K
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 2 days ago

Dear Friends, We really appreciate , so much for such a kind and lovely feedback. Accomplishing customer satisfaction is the best reward we have. We know for sure we have succeded whe our guests are happy with what our house and city has to offer....More

Reviewed 2 January 2018

I totally recommend this hotel over the Parador Santa Maria (which has no service)El Hotel de Su Merced has a wonderful staff who help you with your tours, taxis and many other things. The hotel is beautiful and each room is decorated with antique furniture...More

Thank Calistogababe
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 9 January 2018

Dear Friends, Thank you so so much for such a wonderful, rewarding, inspiring and cheering review you are giving us! we really appreciate it, beyond our deepest feelings . Your satisfaction is what makes everything worth it! to make special this little bit of your...More

Reviewed 25 November 2017 via mobile

Spent two nights here as part of tour of Bolivia. Staff very friendly, breakfasts very tasty and the atmosphere in the hotel is perfect. Would highly recommend staying here to get a real feel of Colonial Bolivia.More

Thank Tina B
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 30 November 2017

Dear Tina Thank you very much for your comments and sharing your experience with us. We really appreciate your kind visit and would like to invite you anytime you get back to Sucre. Our best wishes for you and have a very good journey home....More

Reviewed 20 November 2017

In addition to being a very good hotel, the efficiency and friendliness of the reception staff is of great help to the foreign traveller. Good food and breakfast with fresh bread every morning. We liked the fact that managment / owners were presentMore

Thank 417lis
Response from Carmen G, Public Relations Manager at El Hotel de Su MercedResponded 22 November 2017

Dear Friends, It is wonderful to meet and receive visitors like you, who really value ancient buildings and care to keep them as originals as they were built. Thank you so much fo your kind words. They encourage us to keep up the good work,...More

Reviewed 4 November 2017

I was impressed by the hotel . the place has good view on the rooftop. the rooms are large and comfortable. It also has services such as laundry. I would recommend this to everyone. the price is reasonable.More

1  Thank Yuanxi Z
Response from Carmen G, Public Relations Manager at El Hotel de Su MercedResponded 6 November 2017

Dear Friends, What a rewardingfeedback you shared with us, we are all movedand encouraged to keep up this jobwe love. Your satisfaction is our greatest reward and your memorye about us is, too. Be welcome anytime you get to visit our city, we will be...More

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Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Airport Transportation
Breakfast Available
Things to do
Price range
US$64 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Price range
US$64 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (293)
Room & Suite (87)
Dining (12)
Family and Play Areas (2)
Questions & Answers
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Nancy A
23 October 2014|
AnswerShow all 4 answers
Response from Carmen G | Property representative |
Dear Nancy, thank you so much for your enquiry, please let me apologize for the delayed reply, we are just trying to get hand of using this media properly. From now on we will anwer any enquiry you may have. Please if we... More
Room Tips
"I prefer the rooms that get lots of light and sunshine."
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"Upper floors. If possible not to the road."
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"No elevator"
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"Stairway to upper level rooms could tire some people."
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