We had a safe stay at Dubai comfortably during the COVID pandemic. It was booked by my agent on request for a Hilton Hotel. It was not so pleasant during the arrival because we had a long waiting for the room. Also the breakfast was part of the package but it was delivered at room and it was not so good while repeating the boring menu on alternate days. The room was quite and clean for comfortable sleep and day. We were looking for minimum interaction with hotel staff as a safety measure. However we had to request for any service required like, drinking water, room cleaning, daily supply of cofffee, milk etc. However we are happy that we were tested negative after the 2 weeks stay and limited roaming!!!!
I would like to take this opportunity to thank all the staff my brother and I met during our stay at Hilton Garden Inn, Dubai Al Muraqabat in March. Due to changes in our travel plans in Asia, as a result of the Coronovirus Pandemic, the Hilton Garden inn, was able to accommodate us, in two rooms, earlier than we had anticipated arriving, which we were very grateful for. The hotel is siutated within the Deira area of Dubai, which has excellent transport facilities to enable you to visit all of the stunning Dubai landmarks with ease. The hotel is spotlessly clean with extremely comfortable accommodation and I would like to thank Receptionist Ashwini for securing us our accommodation. During our stay we enjoyed a lovely fully cooked breakfast each morning, served by charming dining room staff, with an egg station and the opportunity to make your own delightful waffles each morning ! But it is the professionalism, expertise and friendlieness to every member of staff that we met that has to be celebrated in this hotel and I would say to the Hotel Management that your staff are a wonderful credit and asset to the hotel. Due to the continuing restrictions caused by the Coronovirus, the hotel were very flexible with our stay, as we had to leave earlier than planned, to get a flight home, and they applied no penality for early departure and I would like to Mohamed, Front Office Supervisor, for his assistance with this issue. My brother and I wish all the staff a safe passage through these unprecendented times that we find ourselves in and we hope to return to your hotel later in the year in more settled times. Thank you.…
Really happy with the service. Staff were very nice and helpful. The housekeeping is excellent and the standard is great for wanting to stay in Dubai with a location that allows you to access a lot of things.
Staff were very lovely. Enjoyed the breakfast. Room was cleaned daily. Sometimes the WIFI did act up but more often than not it was decent. The hotel itself is located in a good location, next to a train station.
Stayed in this hotel many times. Great service, very nice location, and the management response is so professional! Staff is helpful, rooms are clean, and the wifi is great. A recommended place for tourism & for business.
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