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Crowne Plaza Dubai Festival City

1,664 reviews
#47 of 563 Hotels in Dubai
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Traveller (1186)
Room & Suite (557)
Dining (134)
Overview
  • Excellent70%
  • Very good25%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“belgium beer”(54 reviews)
“belgian cafe”(47 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Crowne Plaza Dubai Festival City
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Reviews (1,664)Write a Review
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All reviewsbelgium beerbelgian cafezaytoun restaurantshopping mallclose to the airportgreat hotelpool areacreek sideminutes from the airportburj khalifaa short taxi ridenon smokingsister hotelpool stafftaxis are cheapcity viewbusiness trip
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11 - 15 of 1,403 reviews
Reviewed 3 weeks ago

The Crowne Plaza in Dubai Festival City has a great location and is attached to the Festival City Mall. We stayed there for four nights in December 2017 The Reception staff is very ordinary and seems have been trained to con the guest. When we...More

Thank Rajesh S
Response from IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival CityResponded 2 weeks ago

Dear Rajesh S Let me take this opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently...More

Reviewed 3 weeks ago via mobile

Everything you could wish for in a holiday, spectacular sites, great food and sensational shopping. Crown Plaza is a mini resort with everything you need at hand. The rooms are modern, spacious and comfortable and the service is exceptional.More

Thank Jacinta M
Response from IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival CityResponded 2 weeks ago

Dear Jacinta M Thank you for the wonderful feedback you have shared, we are delighted that you enjoyed your stay at the Crowne Plaza and that we lived up to your expectations. We pride ourselves with great service and with a product that is understated...More

Reviewed 3 weeks ago via mobile

Excellent service, very helpful and efficient staff. Lovely deep big bathtubs, comfortable bed and pillows. Arrived really early, 7 am; despite normal check in time of 3 pm, my room was upgraded and the hotel checked me in immediately. The room is quite big, the...More

Thank MrRolloBear
Response from IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival CityResponded 2 weeks ago

Dear MrRolloBear Thank you for the wonderful feedback you have shared, we are delighted that you enjoyed your stay at the Crowne Plaza and that we lived up to your expectations. We pride ourselves with great service and with a product that is understated but...More

Reviewed 4 weeks ago

location is great with access to the mall.. room is awesome, so spacious.. food and massage there are great! staff is so friendly. dinner is tasty.. room is very clean and has good view.. i do recommend it!More

Thank Zizette22
Response from IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival CityResponded 4 weeks ago

Dear Zizette22 Thank you for the wonderful feedback you have shared, we are delighted that you enjoyed your stay at the Crowne Plaza and that we lived up to your expectations. We pride ourselves with great service and with a product that is understated but...More

Reviewed 4 weeks ago via mobile

We recently visited the Skyline Picnic Pantry brunch for a work get together. it was ok at best, the food was average and very spread out, it would be easier if all the stations we closer together, the food choice for kids was terrible and...More

1  Thank MarieDyson123
Response from IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival CityResponded 2 weeks ago

Dear MarieDyson123, Thank you for sharing your feedback. We are sorry to hear that your recent experience at The Picnic Pantry did not meet the high standards of service and product that we are renowned for delivering each week. Your feedback is vital and has...More

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123456281
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$117 - US$462 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Dubai
#20 Romantic Hotel in Dubai
#26 Family Hotel in Dubai
#35 Spa Hotel in Dubai
#42 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$462 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Dubai
#20 Romantic Hotel in Dubai
#26 Family Hotel in Dubai
#35 Spa Hotel in Dubai
#42 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1186)
Room & Suite (557)
Dining (134)
Pool & Beach (118)
Amenities (45)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
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Muggins69
18 February 2018|
AnswerShow all 7 answers
Response from MrRolloBear | Reviewed this property |
yes
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Sarah H
9 February 2018|
AnswerShow all 6 answers
Response from MrRolloBear | Reviewed this property |
yes
0
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Sarah H
8 February 2018|
AnswerShow all 2 answers
Response from MrRolloBear | Reviewed this property |
yes
0
Votes
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12345617
Room Tips
"Rooms on higher floors take longer for hot water in the shower."
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"I always pick a room with a view of the Dubai Creek."
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"Choose a Dubai Creek Facing Room"
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"Book Skyline View Rooms"
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