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Crowne Plaza Dubai Festival City

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$198*
US$191*
Great Deal
US$198*
US$198*
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Crowne Plaza Dubai Festival City
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1,523 Reviews from our TripAdvisor Community

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Showing 1,293: English reviews
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Reviewed yesterday NEWvia mobile

This is now my favorite hotel in Dubai. I arrived at 11 am and the room was ready for me, unlike the other hotels where you have to wait for hours even after check in time . Friendly and helpful staff, spacious and very clean rooms, great views overlooking the creek or the main road. Nice amenities and 10'steps away...

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Helpful?
Thank Umnada
Auckland, New Zealand
Reviewed yesterday NEW

A great hotel close to the airport. Very welcoming staff and great food. Great views from the outdoor area over the creek to the city side. Also a short walk to the Shopping mall and display fountain. This place is a peaceful haven compared to the the city centre with motorways and cars everywhere.

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Thank Gail T
Reviewed 5 days ago NEWvia mobile

Awesome hotel. Rooms are very clean and the breakfast buffet was awesome. Taxi from the airport took less than 10 minutes. You can walk to Festival City mall via the Intercontinental hotel which is directly connected to Crowne plaza. They have an ATM machine in the building. The concierge was awesome.

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Helpful?
Thank Brian T
IHGDFCExecOffice, Management at Crowne Plaza Dubai Festival City, responded to this review

Dear Brian T, Let me take this opportunity to thank you for choosing to stay at Crowne Plaza Dubai Festival City and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. Your comments on the hotel rooms, location and concierge are...

Tehran, Iran
Reviewed 1 week ago

Stayed at this hotel for a very short business visit. The property is very nice, rooms are well designed and maintained, and the staff are helpful. The only issue that we faced was difficulty to take taxis while even we should wait up to 15 minutes to find one.

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Helpful?
Thank AliAzarnoosh
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear AliAzarnoosh I would like to thank you for the feedback you provided for us, and I am happy to hear that you enjoyed your stay with us. It is through our guests’ feedback that we are able to improve and sustain our level of service. We hope to see you back in Dubai and of course hopefully welcoming you...

Darlington, United Kingdom
Reviewed 1 week ago via mobile

This hotel is a great place to stay in Dubai! It's a good price, close to the airport, restaurants, a shopping mall, fountain and light show and the creek. It has everything you could want close by. The staff are great, all very friendly and attentive and the Belgium Beer cafe attached is a fab place to eat and drink...

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Helpful?
Thank RJozzi
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear RJozzi It is always such a pleasure to read feedback from our guests and I am happy that we have met your expectations. The team certainly aims to delight each and every guests and I am very happy that they were able to do this on this occasion. Your comments means a lot to us and will be shared...

Mountain View, California
Reviewed 2 weeks ago via mobile

I stayed here for about 6 hours during a layover at Dubai airport. It's about a 10 minute cab ride from the airport. The staff is super friendly, but sometimes a bit slow (10 minutes to check out and I'm being spoiled by using other hotels apps to check out). New and clean facilities. Comfortable bed.

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Helpful?
Thank Mike W
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear Mike W Thank you very much for taking time to share your experience about your recent stay at the Crowne Plaza Dubai Festival City It is certainly through guest feedback that we in the hotel can improve in our delivery of guest experience. I'm sorry to hear that your check-out took 10 minutes, I do hope that you could...

Kansas City, Missouri
Reviewed 2 weeks ago

We arrive at the hotel via taxi from our cruise ship. We were VERY early so the room was not ready. The staff kept our luggage secured in office space behind the concierge desk and asked if there was anything they could get us. Can't say enough good things about the staff. They were very polite, professional and helpful. We...

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Helpful?
1Thank NextPort
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear NextPort It is always such a pleasure to read feedback from our guests and I am happy that we have met your expectations. The team certainly aims to delight each and every guests and I am very happy that they were able to do this on this occasion. Your comments means a lot to us and will be shared...

Malaysia
Reviewed 2 weeks ago via mobile

I like this hotel and the smell of it. They room service food is so tasty i enjoyed my stay there, I would do it again, the reception guy called Christopher is the sweetest don't deal with anybody else he is the best.

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Helpful?
1Thank roniishere
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear roniishere Thank you for the feedback you have given us, and we are happy that you enjoyed our facilities and services, I will share you wonderful words with Chrisopher and I am glad that he was able to delight you with their genuine service. We hope to see you back in Dubai and of course hopefully welcoming you back...

Ibaan, Philippines
Reviewed 2 weeks ago via mobile

Courteous accommodating staff. Good food. Conveniently located for our purpose which was a medical convention. Clean rooms and toilets. Prompt response to requests. I'd be happy to recommend this hotel.

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Helpful?
Thank juiceko
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear juiceko Thank you for the nice feedback you have shared, we are delighted that you enjoyed your stay at the Crowne Plaza and that we lived up to your expectations We look forward to welcoming you back to Dubai and of course to the Crowne Plaza festival City Kind Regards Nabil Youssef

Harbury, United Kingdom
Reviewed 3 weeks ago via mobile

My wife was over on a business trip so I tagged along for a break and to keep her company. We switched to this hotel after spending one night at the Crown Plaza in the financial district and are so glad we did. We were worried about the building work going on out front of the hotel but it did...

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Helpful?
1Thank Karlos359
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear Karlos359 Thank you very much for taking time to share your experience about your recent stay at the Crowne Plaza Dubai Festival City. We are delighted that we have met your expectations and have managed to make your stay a memorable one. It is certainly through guest feedback that we in the hotel can improve in our delivery of...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Dubai Festival City is located on the banks of the Dubai Creek. The 5 star hotel features 316 rooms and suites, with leisure facilities including 25m outdoor lap pool, 3 spa pools, children s splash pool, and 24-hour gym. Two 18-hole championship golf courses located minutes away. The hotel is proud to be the first non-smoking Crowne Plaza with a no-smoking policy in all rooms and public areas, offering our guests a cleaner and healthier environment during their stay. All rooms and bathrooms offer fantastic views of the creek or city skyline, equipped with high speed internet access and 37 LCD tv. Directly joined to the 38,000sq ft Event Centre, Crowne Plaza Dubai Festival City is ideal for all business travelers. The hotel has three superb restaurants - Zaytoun ( Olive in Arabic) all-day dining, Mazar lobby lounge, and the authentic Belgian Beer Cafe, each with stunning city and creek views. The hotel is connected directly to the Festival Waterfront Centre, a luxury shopping centre with over 550 retail outlets, 90 restaurants and cafes, and 100 berth marina, perfect especially during the famous Dubai Shopping Festivals over summer and winter months. Dubai is known for many attractions, all within easy access of the hotel - the iconic Burj Al Arab, record breaking Burj Dubai, Ski Dubai, Wild Wadi Water Park, Mall of the Emirates or the beautiful Dubai beaches in Jumeirah or Mamzar. ... more   less 

Additional Information about Crowne Plaza Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €126 - €273 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Dubai Festival City 5*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Travelocity, Hotwire, Booking.com, Agoda, Priceline, Hotels.com, Cheap Tickets and HotelQuickly so you can book your Crowne Plaza Dubai Festival City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Dubai Festival City Hotel Dubai
Dubai Crowne Plaza
Hotel Style:
#18 Business Hotel in Dubai
#20 Romantic Hotel in Dubai
#27 Family Hotel in Dubai
#28 Spa Hotel in Dubai
#37 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dubai Festival City staff and other travellers.
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Questions? Get answers from Crowne Plaza Dubai Festival City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dubai creek views are good. All rooms should be quiet.”
376gailt, 29 Apr 2017 | Read review
“Upper floor with a view of the Burj Khalifa”
  • Not a clear day but still an impressive view of the world's tallest bldg, taken from our room.
NextPort, 11 Apr 2017 | Read review
“Overlooking the creek is great.”
310doreen, 30 Mar 2017 | Read review
“Higher floor with creek side”
ZayerFaisal, 18 Mar 2017 | Read review
“Higher floors with Creek views are best”
MK13AL, 14 Mar 2017 | Read review
5 of 5
Priceline
US$191* /night
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CrownePlaza.comUS$198
Booking.comUS$198
TripAdvisorUS$198
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*Disclaimer
Prices are for 1 room, 2 adults
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