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Sheraton Grand Hotel, Dubai

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Traveller (1148)
Room & Suite (380)
Traveller (1148)
Room & Suite (380)
Dining (60)
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Certificate of Excellence
The Sheraton Grand Hotel, located in the heart of the city, is your crossroads to Dubai. The 474 luxurious rooms and suites are equipped with the comfortable Sheraton Sweet Sleeper Beds, and enjoy magnificent views over Dubai from the floor-to-ceiling windows. On the 52nd floor, the Shine Spa welcomes guests to sample a menu of relaxing treatments whilst Sheraton Fitness offers an array of health and fitness options to enhance your sense of well-being whilst travelling. The hotel's business and meetings centre features six meeting rooms, and one large, adaptive ballroom and the Starmeeting Concierge Service team is on-hand for all requests and queries. The restaurant options include Feast, Link at Sheraton Cafe, and Dawn & Dusk.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Airport Transportation
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Value
Trendy
HOTEL CLASS
Reviews (1,728)
There are newer reviews for Sheraton Grand Hotel, Dubai
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1,540 results
Traveller rating
1,055
325
86
34
40
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LanguageEnglish
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1,055
325
86
34
40
Show reviews that mention
All reviews feast restaurant spg member the club lounge world trade trade center sheikh zayed road metro station concierge team rooftop pool business trip modern hotel special thanks room service enjoyed my stay hotel staff business hotel excellent hotel
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21 - 25 of 1,540 reviews
Reviewed 2 weeks ago via mobile

We stay at the Shereton Grand DUBAI. The service apartments are wonderful and the service provided is great. The housekeeping are efficient and well trained. They check and understand your requirements and ensure there is no cause for complaints. Any instructions or requests made are...More

2  Thank Amar R
Response from Sheraton Grand D, General Manager at Sheraton Grand Hotel, DubaiResponded 2 weeks ago

Dear Amar, Thank you for taking time to write us a review. We appreciate you staying with us and sharing your experience. It is amazing to hear that you has a wonderful time and you appreciate the service provided by our amazing associates. Your kind words will be shared with the team. We thank...More

Reviewed 2 weeks ago

I had a great time staying at this hotel. The staff, particularly Reddy and Mya in the Link Cafe, were very attentive and could not do enough for me. The room is very well equipped and beds are incredibly comfortable. I would definitely recommend this...More

Thank Sean A
Response from Sheraton Grand D, General Manager at Sheraton Grand Hotel, DubaiResponded 2 weeks ago

Dear Sean A, Thank you for taking time to write us a review on TripAdvisor. I am glad that you chose to stay at Sheraton Grand Hotel, Dubai and you enjoyed your overall staycation. We appreciate your kind words regarding the service provided by our...More

Reviewed 2 weeks ago via mobile

We are long term tenants at Sheraton Grand. The hotel enjoys an incredible team of housekeeping associates, they look after us and are super kind, they leave thoughtful touches around the apartment. Shoutout to Ishar Singh and team.More

Thank Carla S
Response from Sheraton Grand D, General Manager at Sheraton Grand Hotel, DubaiResponded 2 weeks ago

Dear Carla S, Thank you for taking time to write us a review and staying with us at Sheraton Grand Hotel, Dubai. I am glad to know that you're continuously enjoying our hotel and you appreciate the cleanliness and service provided by our amazing associates....More

Reviewed 3 weeks ago via mobile

Good hotel in the financial district of Dubai right near the exhibition center. Good reception service and good room cleaning. Nice hall and furnishings even if a bit old. Too bad for the carpet of the room visibly stained and two disservices such as the...More

Thank simo25
Response from Sheraton Grand D, General Manager at Sheraton Grand Hotel, DubaiResponded 3 weeks ago

Dear simo25, I want to thank you for staying with us, and mentioning great things about Feast breakfast experience! Nevertheless, cleanliness  is a key priority for our hotel and I am very sorry that the carpets in the room fell short of your expectations. Please rest  assured that your comments have been shared with the housekeeping team in an effort to improve our  service. I hope you’ll consider us next time your travels bring you back to Dubai. Best regards, General Manager Sheraton Grand Hotel, Dubai

Reviewed 3 weeks ago

I had a Deluxe room on the 24th floor of this 54 floor hotel. It was large, well-equipped and comfortable. The rooftop pool and bar was lovely for relaxing in the evening and the restaurant (6th floor) did an excellent and varied buffet breakfast. Special...More

Thank The_Biddles
Response from Sheraton Grand D, General Manager at Sheraton Grand Hotel, DubaiResponded 3 weeks ago

Dear The_Biddles, Thank you for taking time to write us a review. We highly appreciate your feedback and your kind words regarding the room allocated, pool area, breakfast experience and service provided by our associates are extremely valuable to us. Thank you once again for...More

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Questions & Answers
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Moh'd S
1 October 2018|
Answer
Response from 610haarisc | Reviewed this property |
If you are a platinum elite member they give you the option of breakfast at the restaurant or lounge but to be honest they have decent options in the lounge you wont need the restaurant as it might be more crowded.
0
Votes
Hayley_st
24 September 2018|
Answer
Response from Amaol | Reviewed this property |
No. In the two bedroom apartment, each room had its own ensuite bathroom and a separate guest toilet in the hall way of the lounge.
0
Votes
Room Tips
"would recommend rooms in the north wing for a quiet stay."
nv61
1 week ago
Read review
"location near world trade center."
fah0dy
3 weeks ago
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"Apartments for the size"
Notsofar
4 weeks ago
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"I tried the 3 bedrooms apartment and easly it accommodates 8 people"
alenazisami
10 Oct 2018
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PRICE RANGE
US$138 - US$434 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubai
NUMBER OF ROOMS
654
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