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Sheraton Grand Hotel, Dubai

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Traveller (1148)
Room & Suite (366)
Traveller (1148)
Room & Suite (366)
Dining (68)
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Rooms
25 Nov26 Nov
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Sheraton Grand Hotel, located in the heart of the city, is your crossroads to Dubai. The 474 luxurious rooms and suites are equipped with the comfortable Sheraton Sweet Sleeper Beds, and enjoy magnificent views over Dubai from the floor-to-ceiling windows. On the 52nd floor, the Shine Spa welcomes guests to sample a menu of relaxing treatments whilst Sheraton Fitness offers an array of health and fitness options to enhance your sense of well-being whilst travelling. The hotel's business and meetings centre features six meeting rooms, and one large, adaptive ballroom and the Starmeeting Concierge Service team is on-hand for all requests and queries. The restaurant options include Feast, Link at Sheraton Cafe, and Dawn & Dusk.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Airport Transportation
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Value
Trendy
HOTEL CLASS
Reviews (1,724)
There are newer reviews for Sheraton Grand Hotel, Dubai
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1,536 results
Traveller rating
1,052
324
86
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40
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LanguageEnglish
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1,052
324
86
34
40
Show reviews that mention
All reviews feast restaurant spg member the club lounge world trade trade center sheikh zayed road metro station concierge team rooftop pool business trip modern hotel special thanks room service enjoyed my stay business hotel hotel staff excellent hotel
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11 - 15 of 1,536 reviews
Reviewed 1 week ago

The location of the hotel is very central and it makes it easy to move around to Dubai Mall, The Palm, Frame, etc. It is a 10 minute walk from the nearest metro and a sufficient amount of taxis outside the door. If you want...More

Thank Eicker
Response from Sheraton Grand D, General Manager at Sheraton Grand Hotel, DubaiResponded 1 week ago

Dear Eicker, Thank you for taking time to write us a review. It is amazing to hear that you had a wonderful time while at the hotel, you found our property location perfect for visiting the top touristic locations in Dubai and you got the...More

Reviewed 1 week ago via mobile

This is 6th year here and will be my last. Ideally located for business in the centre of Dubai, just across the highway from the world trade centre and the Dubai exhibition centre. The rooms are large and clean but unfortunately this is where it...More

Thank stuartr975
Response from Sheraton Grand D, Director of Food and Beverage at Sheraton Grand Hotel, DubaiResponded 1 week ago

Dear Stuart, Thank you for staying with us and sharing a review. I understand that your dining experience was not all you hoped it would be. Please send me an email at Emanuele.Mancini@sheratonhotels.com so I can respond directly to you after I've had the opportunity...More

Reviewed 1 week ago via mobile

While check in was less efficient than normal, and the room was not what I booked or sought, the overall experience was very good for my 3 night stay. The staff in the lobby and lounge were high quality, service oriented and engaging. The bed...More

Thank Rex G
Response from Sheraton Grand D, General Manager at Sheraton Grand Hotel, DubaiResponded 1 week ago

Dear Rex G, Thank you for taking time to write us a review. We are delighted to hear about your recent stay with us and really appreciate your feedback. We are pleased that you chose Sheraton Grand Hotel, Dubai and it is amazing to know that you appreciate the service provided by our associates and the Sheraton Sleep Experience. The...More

Reviewed 1 week ago via mobile

Am been traveling around the glo, but my first time in sheraton grand was so fanstatic, my regard to one their staff at the concierge Mr ISAAC he is the only best staff are ever meet that make my staying here a great one. All...More

Thank Myron P
Response from Sheraton Grand D, General Manager at Sheraton Grand Hotel, DubaiResponded 1 week ago

Dear Myron P, Thank your taking time to write us a review. It is amazing to hear that you're touring around the world and you chose to stay at Sheraton Grand Hotel, Dubai. We are grateful to know that your overall stay was pleasant and...More

Reviewed 1 week ago

As usual, a good stay with a very professional staff (special thanks to the Club Lounge staff Savitri and Aspak). The hotel is modern and the deign is nice. To be noted: Navikov restaurant is closed!...

Thank Arno75116
Response from Sheraton Grand D, General Manager at Sheraton Grand Hotel, DubaiResponded 1 week ago

Dear Arno75116, I want to thank you for staying with us, and mentioning great things about the service provided by our associates! We are delighted to hear about your recent stay with us and really appreciate your feedback. If you happen to be back in the area, I would love a chance to welcome you  back for another amazing experience. Kind regards, General Manager Sheraton Grand Hotel, Dubai

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Questions & Answers
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Moh'd S
1 October 2018|
Answer
Response from 610haarisc | Reviewed this property |
If you are a platinum elite member they give you the option of breakfast at the restaurant or lounge but to be honest they have decent options in the lounge you wont need the restaurant as it might be more crowded.
0
Votes
Hayley_st
24 September 2018|
Answer
Response from Amaol | Reviewed this property |
No. In the two bedroom apartment, each room had its own ensuite bathroom and a separate guest toilet in the hall way of the lounge.
0
Votes
Room Tips
"would recommend rooms in the north wing for a quiet stay."
nv61
6 days ago
Read review
"location near world trade center."
302fahadm
2 weeks ago
Read review
"Apartments for the size"
Notsofar
3 weeks ago
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"I tried the 3 bedrooms apartment and easly it accommodates 8 people"
alenazisami
10 Oct 2018
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PRICE RANGE
US$138 - US$431 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubai
NUMBER OF ROOMS
654
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