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Sheraton Grand Hotel, Dubai

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Traveller (1071)
Room & Suite (557)
Dining (200)
Overview
  • Excellent70%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“feast restaurant”(21 reviews)
“spg member”(17 reviews)
“the club lounge”(59 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,609)
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1,429 results
Traveller rating
977
299
82
32
39
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Time of year
LanguageEnglish
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977
299
82
32
39
Show reviews that mention
All reviewsfeast restaurantspg memberthe club loungeworld tradetrade centerzayed roadmetro stationconcierge teamrooftop poolbusiness tripmodern hotelroom serviceenjoyed my stayspecial thanksexcellent hotelhotel staffbusiness hotel
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1 - 5 of 1,429 reviews
Reviewed today via mobile

Stayed a week and it was amazing. The staff is very friendly and they look after you. The room was incredible and the views outstanding. Close to most of the places in dubai such as dubai mall or the gold Market in deira. Would definitely...More

Thank Isma M
Reviewed yesterday via mobile

Very outstanding service from a worker on the 54th floor by the pool. I believe his name is Bishnu and he was fantastic. I rate him highly! Great service, very kind and helpful. He is an outstanding workerMore

Thank Giovanni O
Response from Sheraton Grand D, General Manager at Sheraton Grand Hotel, DubaiResponded today

Dear Mr Onuoha, Thank you for taking the time sharing your feedback on TripAdvisor. We are glad to read that your recent experience at our hotel was enjoyable. It is our aim to provide a ​five-star​ experience to all of our guests and I am...More

Reviewed 2 days ago

One of the best in Dubai City, I like also the F&B and the quality of service delivered by Lorenza in the Main Restaurant Big Thank you for making our stay an enjoyable stay. Best regards and see you soon!More

Thank Joseph Y
Response from Sheraton Grand D, General Manager at Sheraton Grand Hotel, DubaiResponded today

Dear Joseph Y, Thank you for taking the time sharing your feedback on TripAdvisor. We are glad to read that your recent experience at our hotel was enjoyable. It is our aim to provide a five-star​ experience to all of our guests and I am...More

Reviewed 2 days ago via mobile

My partner and i had a perfect 8-Day stay at this hotel. It had a really High service level all through out. The Reception, the café, the cleaning staff, "feast" at level 6 and "dawn & dusk" were all top level. A special mention too...More

Thank Malthe C
Response from Sheraton Grand D, General Manager at Sheraton Grand Hotel, DubaiResponded yesterday

Dear Malthe C, Thank you for staying at the Sheraton Grand Hotel, Dubai! We hope you had a wonderful anniversary while staying with us. The team is happy to read that their hospitality and service contributed to your perfect stay in our hotel. We hope...More

Reviewed 2 days ago

Stayed there for three days while on a business visit late last year. It was one of the cleanest hotels that I've ever been and the facilities were world class. Right from the valet parking to the breakfast, everything was one of the best. Only...More

Thank AtsSuresh
Response from Sheraton Grand D, General Manager at Sheraton Grand Hotel, DubaiResponded yesterday

Dear AtsSuresh, Thank you for choosing our hotel for your trip to Dubai. It brings us great pleasure to read that your overall experience at our hotel was enjoyable. We appreciate you mentioning the highlights of your stay including the delicious breakfast spread at Feast...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$82 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#78 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$82 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#78 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (1,071)
Room & Suite (557)
Dining (200)
Pool & Beach (40)
Business Centre & Event Rooms (44)
Family and Play Areas (1)
Questions & Answers
Ask a question
Utkarsh S
15 July 2018|
AnswerShow all 3 answers
Response from Lloyd_HJ | Reviewed this property |
Club lounge benefit includes breakfast, afternoon tea, and evening cocktail. In my experience, SPG Gold will get view upgrade(subject to availability) and late check-out to 4PM only.
1
Vote
Didier M
10 June 2018|
AnswerShow all 5 answers
Response from Mohammad S | Reviewed this property |
yes , sir , breakfast provided .
0
Votes
Glasnaz
19 May 2018|
AnswerShow all 2 answers
Response from Frankie C | Reviewed this property |
There is no shuttle bus I believe cos it's just 5 minutes away from metro station and about 2 stops away from Dubai mall.
0
Votes
Room Tips
"Higher floors have a better view. Showers have a grab rail - and would be good for guests with some mobility..."
Read review
"I think every room would be pretty good here."
Read review
"High floor."
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"Best View of the City!"
Read review
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