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InterContinental Dubai Festival City

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#21 of 540 Hotels in Dubai
Certificate of Excellence
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InterContinental Dubai Festival City
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1,708 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Dubai Festival City
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Showing 1,412: English reviews
Dubai, United Arab Emirates
Reviewed 19 March 2015

It is really a nightmare to make a booking in this hotel. I have been arranging hotel bookings for top Management and the reservation department of this hotel really sucks. Customer service is very poor. When they send the booking confirmation, there's always a mistake. The worst experience I had was to call them more than 5 times to get...

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Helpful?
2Thank Given A
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Given A', We would like to take the opportunity to thank you for taking the time of your busy schedule to share with us your feedback regarding your experience at InterContinental Dubai Festival City. It is certainly concerning for us to read your review, and note that in more than one occasion we have disappointed you with our service...

Emirate of Dubai, United Arab Emirates
Reviewed 18 March 2015

My husband and I have been patrons to InterContinental group for a few years. As we upgraded to the Ambassador Gold Class tier, we were entitled to a free night. We chose InterCon Festival City for the treat. The Ambassador Gold Reception Desk was separate from the main lobby and staff were courteous and efficient. The Deluxe Room had a...

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Thank Zen1113
Riyadh, Saudi Arabia
Reviewed 17 March 2015

Was there for a meeting last week. Excellent and courteous staff who would go out of the way to help you. Hotel and adjoining meeting area has all the facilities needed for a large meeting. The rooms are beautifully designed with all the facilities needed for your stay.The rooms have free wifi which was fast. The dining areas are also...

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Helpful?
Thank Angiodoc
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Angiodoc', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience in our hotel. We are glad to know that the location, the events...

Emirate of Dubai, United Arab Emirates
Reviewed 15 March 2015

Before I start i would like to inform the reader that I have traveled the world and stayed at many hotels in dubai on all types of budgets. As soon as me and my wife arrived on the property we were rushed out of the car by valet and I was forced to carry my own bag into the hotel,...

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Helpful?
Thank Mu3taz89
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Mu3taz89', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding the service provided by our Club Lounge Manager Bonny. We regret to read that your...

Mumbai (Bombay), India
Reviewed 14 March 2015

The hotel is just 5-10 mins from the airport. So first we were worried that it might be cut off, but thanks to Dubai's amazing roads, it wasn't. We stayed in a Deluxe room (and the only downside at all was that it faced the construction) but once the blinds were closed the room itself was decently spacious. The bathtub...

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Thank revatis
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'revatis', We would like to take the opportunity to thank you for choosing InterContinental Dubai Festival City as your hotel to celebrate your anniversary. We appreciate you taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience in our hotel. We are glad to know...

Amsterdam, The Netherlands
Reviewed 12 March 2015

The hotel is luxurious. We received a free upgrade and had a wonderful view.. There are a number of places to soak up the sun near the pools. Palm trees galore and you will also see 2 helipads. I guess that means bring your helicopter ,because we have no shuttle to the nearby airport. No refrigerator (other than the mini-bar...

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2Thank notmuchifnotDutch
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'notmuchifnotDutch', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor It is a pleasure to read your review and see that we managed to exceed your expectations with the hotel offerings and service. We apologize if you didn't...

Seattle
Reviewed 11 March 2015

I was just doing a stopover two night stay on my way from India to the states. My plane landed quite early in the morning so I arrived at the hotel around 8:00 am. There was no hesitation to get me a room even though the official check-in is significantly later! The manager and staff could not be more gracious....

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Helpful?
Thank hawaiiansun1
45777IHG_DFC, Front Office Manager at InterContinental Dubai Festival City, responded to this review

Dear 'hawaiiansun1', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience and the team's services. We are glad to know that we exceeded your...

Aston Clinton, United Kingdom
Reviewed 9 March 2015

This is the third time I've stayed this year. Outstanding hotel - all staff polite and welcoming. It is near to the airport but you do not get disturbed by aircraft noise, so perfect when traveling within the UAE and surrounding countries. Located next to large shopping Mall and plenty of restaurants in the hotel and a breakfast with so...

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1Thank L2FFY
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'L2FFY', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. It is a pleasure to read your review and see that in more than one occasion we have managed to exceed your expectations with the hotel offerings and...

Belgium
Reviewed 7 March 2015

The hotel is superb. Close to the airport is a real bonus. The view from the Vista bar is splendid at sunset time. Fantastic. You can enjoy the skyline of Dubai with the Burj Khalifa. Rooms are modern, clean and well decorated and spacious. The hotel staff is friendly. You can enjoy buffet style breakfast lunch and dinner which is...

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Helpful?
2Thank Johan L
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Johan L', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. It is a pleasure to read your review and see that in more than one aspect we managed to exceed your expectations with the hotel offerings and...

Dubai, United Arab Emirates
Reviewed 7 March 2015

My wife and I have stayed here many times; most recently over the weekend on 5&6th March 2015. We always have a great stay. Good rooms that are very well kept with a very comfortable bed. Friendly and attentive staff, who are keen to make you feel welcome and looked after. Breakfast in Anise is one of the best I...

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Helpful?
1Thank Ian E
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Ian E', We would like to take the opportunity to thank you for your loyalty to InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience and the team's services. We are glad to know that we have exceeded...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 

Additional Information about InterContinental Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €157 - €360 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, IHG, Hotwire, Hotels.com, Travelocity, Agoda and TripOnline SA so you can book your InterContinental Dubai Festival City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Dubai Festival City Hotel Dubai
Hotel Style:
#15 Family Hotel in Dubai
#17 Spa Hotel in Dubai
#19 Business Hotel in Dubai
#20 Luxury Hotel in Dubai
#29 Romantic Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dubai Festival City staff and other travellers.
35 questions
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Questions? Get answers from InterContinental Dubai Festival City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room over the lake side”
aldermoor, 22 Apr 2017 | Read review
“Ask for a room in the Upper floors for both : good view and quite sleep”
KhaledE343, 7 Apr 2017 | Read review
“Go for the Creek View Club rooms...”
  • The Burj and dhow dockyards in the mist...
Silverswimmer, 1 Apr 2017 | Read review
“Smile and be nice:-)”
TimC737, 31 Mar 2017 | Read review
“Always ask for a Creek view room”
chrispQ2364CN, 28 Mar 2017 | Read review
5 of 5