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InterContinental Dubai Festival City

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#27 of 545 Hotels in Dubai
Certificate of Excellence
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InterContinental Dubai Festival City
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1,610 Reviews from our TripAdvisor Community

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Showing 1,339: English reviews
Birmingham, United Kingdom
Reviewed yesterday NEW

I accompanied my husband on a work trip and it was my first time in Dubai and his first time that allowed for a little exploring. The hotel was undergoing some work the beginning of November when we stayed but this did not impact at all on out stay. Check in was smooth and we upgraded to Club as after...

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Helpful?
Thank Carrie H
Brisbane, Australia
Reviewed 5 days ago NEWvia mobile

Great hotel.. phenomenal breakfast with many stations . One of the best club lounge. Club check in a bit confusing on arrival. Good location near airport and adjacent to a shopping mall. Lovely patisserie in the foyer.

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Helpful?
Thank ABE255068
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear ABE255068, Thank you so much. Happy to hear you enjoyed your stay and our breakfast stations. Looking forward to your next stay with us. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Surrey,England
Reviewed 6 days ago NEWvia mobile

I travel for work and rarely do I find a hotel where the service and attention to detail makes the trip a positive experience. I was checked in by Ladina - a truly delightful young man - who at 2am went out of his way to find a good non smoking room for me. The room was huge - typical...

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Helpful?
Thank bluevcone
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear bluevcone, Thank you very much. Your kind words are most appreciated and I am glad to hear that Ladina went out of her way to offer you a great check in experience. I hope we may welcome you again soon. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

beirut
Reviewed 2 weeks ago via mobile

I simply like everything in Hotel: a great experience... From the check-in which was smooth and quick, to the rooms to the shisha lounge to the restaurants, to the pool to the service to the scenery and everything else... our executive suite was the 1123 (attached photos). Worth noting that Festival city is around 12 miles mutes by car far...

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Helpful?
Thank rsader
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear rsader, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are looking forward to your next stay. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Reviewed 2 weeks ago via mobile

Club lounge and hotel in generL first time guest at this hotek. Grt atmosphere very attentive staff who make you more than comfortable. Good room with view of the creek. Will be back soon can't wait. Thanks guys!

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Helpful?
Thank Naz M
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Naz M, Thank you so much for your nice words. We are looking forward to your next stay with us. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Reviewed 2 weeks ago

I stayed in this hotel for a couple of day and it was an outstanding experience. The rooms were spacious and beautiful. This hotel is convenient located with ample availability of transportation like Taxi. The festival mall is next door ( about 10 minutes walk ) and its a good place to hang around. The airport is fairly close by....

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Helpful?
Thank Barnali14
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Barnali14, Thank you for your kind words. They are most appreciated. I am glad to hear that you had an outstanding experience and we are looking forward to your next stay. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Reviewed 3 weeks ago via mobile

Room 👌🏾 Customer Service 🙌🏽 Ease with Accessibility to the Mall 👍🏽 *** the bathtub has an excellent view, best for R & R. 😉 Worth every dime. The hotel is near the mall, literally just a building away! It is definitely my next happy place!

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Helpful?
Thank SK R
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear SK R, I am very glad to hear that we are your happy place for rest and relaxation. Thank you very much for the kind review. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Amman, Jordan
Reviewed 3 weeks ago via mobile

This was my second stay at this hotel and luckily it was a long stay that exceeded 15 days. It was a full board stay that gave me the chance to repeatedly experience a whole range of services offered by the hotel. I can hardly remember any issue or drawback all through this period. The hotel remains as one of...

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Helpful?
Thank AmerKhatib
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear AmerKhatib, A Happy New Year to you. Thank you very much for the kind review. 15 days is a long time but I am glad you enjoyed your stay. And thank you very much for the suggestion with the cup. We will think about it. Kindest regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City...

Colchester, United Kingdom
Reviewed 4 weeks ago

I stayed in this hotel for the last 4 years. I keep coming to it as I feel at home away from home. As an Ambassador member I got upgraded to the next room category which was nice. Being adjacent to the Festival City mall is a very big plus point. The mall has big variety of restaurants, coffee shops,...

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Helpful?
1Thank Jewel75
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Jewel75, A Happy New Year to you. Your review is much appreciated. Thank you very much. Looking forward seeing you again soon. James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Reviewed 4 weeks ago

excellent 5 stars experience in dubai ,very good service,best location in the festival city,great food,astonishing sea view, relaxing ambiance & decoration, friendly staff, luxurious stay, simply the perfect .

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Helpful?
Thank Hisham K
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Hisham K, Thank you for the great rating. It is much appreciated. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 

Additional Information about InterContinental Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €169 - €430 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Reservation Options:
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Also Known As:
Intercontinental Dubai Festival City Hotel Dubai
Hotel Style:
#15 Family Hotel in Dubai
#19 Business Hotel in Dubai
#20 Spa Hotel in Dubai
#26 Luxury Hotel in Dubai
#29 Romantic Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dubai Festival City staff and other travellers.
27 questions
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over a year ago

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Questions? Get answers from InterContinental Dubai Festival City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to Club”
 of 5 bubbles carrieh541, 20 Jan 2017 | Read review
“book a greek view room with breakfast”
 of 5 bubbles Jewel75, 24 Dec 2016 | Read review
“Very convenient for short stay and close to airport (10 min)”
 of 5 bubbles Abokhalil, 20 Dec 2016 | Read review
“Make sure you don't get a room where somebody was smoking before if you are a non smoker”
 of 5 bubbles Unterwegs, 18 Dec 2016 | Read review
“best view ever is the city view”
 of 5 bubbles Dubai67, 13 Dec 2016 | Read review
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