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The Palace Downtown Dubai

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The Palace Downtown Dubai
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2,411 Reviews from our TripAdvisor Community

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Showing 1,778: English reviews
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Reviewed 2 days ago NEWvia mobile

The hotel is closed to three important points in Dubai: the tallest building Burj Kalifa, the fountain and Dubai Mall. It's not so new and shows signs of age. Expensive as everything in Dubai. The bathroom was always wet due to error in the project. Next time in Dubai, I'll look for another hotel...

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Thank Ivar B
Champs-sur-Marne, France
Reviewed 2 days ago NEW

Very well located at foot of burka Khalifa you can admirate fountains evely evening from your room. Closed to Dubai mall. .. very convenient. Very good avaibility of the staff. High quality and creativity of the decoration of the hotel.

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Thank MarcoPolo77420
London, United Kingdom
Reviewed 2 days ago NEW

We travel to Dubai twice a year to visit our daughter and have always stayed at the Palace. How does one reflect on our 17th visit? The attractions remain; the welcoming and efficient staff, the well-appointed and large rooms, the low rise building designed to reflect local styles with sand coloured outer walls, fortress features and beautiful wood finishes inside....

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1Thank bruval123
Norwich, United Kingdom
Reviewed 2 days ago NEW

An excellent break from the cold UK, to be looked after to a very high standard. The hotel is extremely comfortable, with a very friendly Arabic atmosphere and perfect for a relaxing stay, with well kept gardens around the swimming pool area. Also very well situated for all the downtown facilities with easy connections to all other areas of Dubai....

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Thank Jennifer J
Sheffield, United Kingdom
Reviewed 3 days ago NEW

I thoroughly enjoy my time at the Palace and return at least once a year on business in the region even when I cant stay in the property I always visit with clients for the excellent facilities. The hotel itself is a great asset to this part of Dubai and is surprisingly quieter than the other bars and restaurants surrounding...

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Thank Tom E
Dubai, United Arab Emirates
Reviewed 4 days ago NEWvia mobile

As a frequent guest and as someone that has dined at all their outlets for the last 8 months, I have only good comments to say. Asado with the exceptional meat and wine selection and the amazing service; highlighted staff is Ahmed and Albert , who have great customer service skills! Talkative, smart and very attentive. Thiptara with amazing views...

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Thank nikialex1986
David S, Hotel Manager at The Palace Downtown Dubai, responded to this review

Dear Nikialex1986, Thank you for sharing such a rewarding and detailed review! You have no idea how proud it makes me when reading your recognition of the Team and to see that their daily efforts doesn't go unnoticed! :) Your loyalty is highly appreciated and we’ll be looking forward to welcoming you back soon for yet another exceptional experience! Warm...

Dubai, United Arab Emirates
Reviewed 4 days ago NEW

I keep coming back to the Palace, and it never fails to impress me. This time around I visited with my family for a weekend, and we had a fabulous time. We mainly enjoyed the pool, the spa facilities, and the stunning views of the fountains. My favourite restaurant is definitely Thiptara, as I am a thai food lover. The...

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Thank MARIANUH
Dubai, United Arab Emirates
Reviewed 4 days ago NEW

What do you think of Dubai? Endless skyscrapers, modern buildings and sometimes interesting to say the least architecture. Well you are not wrong, but you probably do not expect to find something like The Palace Downtown in the heart of Dubai. Once you pass the lobby doors you feel that you stepped in another time. Suddenly all the hustle and...

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Thank MarcoT59
David S, Hotel Manager at The Palace Downtown Dubai, responded to this review

Dear MarcoT59, Thank you for taking the time to share your feedback with us here on TripAdvisor! I cannot agree more, our location is indeed unique. It provides our guests an exceptional experience – The Palace Downtown is truly a small oasis surrounded by some of Dubai’s most spectacular attractions. Your recommendation is greatly appreciated and we look forward to...

Emirate of Dubai, United Arab Emirates
Reviewed 4 days ago NEW

We had a one night stay at The Palace Hotel Down town Dubai , No words to explain the Amazing Experience. My kid was so excited to use the pool below the view of Burj Khalifa. Looking forward to coming back soon. Well done team.

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Thank Dhinakaran83
Turin, Italy
Reviewed 4 days ago NEW

very nice if you have a room in face of the fountain and bury kalifa and dubai mall + acquarium good hotel and service in a location interesting and good nice food room very comfortable food a little expensive for italy but normal in dubai

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Thank T7544LOalbertoa

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Staying in Downtown Dubai

Neighbourhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Ewaan
Ewaan
Cuisines: Indian, Lebanese, Mediterranean, Sushi, European, Asian, Middle Eastern
Asado
Asado
Cuisines: Steakhouse, Latin, Argentinian, South American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Palace, built on the edge of a lake, is a harmonious blend of the past and present of Dubai with 242 guest rooms and suites boasting a captivating Middle Eastern theme. The luxury hotel hosts an array of international restaurants featuring fine cuisine, a breathtaking luxury spa, recreational facilities, a large pool and a comprehensive business center. It is ideally located near the Dubai World Trade Center, several major business institutions, shopping malls and tourist attractions. ... more   less 

Additional Information about The Palace Downtown Dubai

Address: Mohammed Bin Rashid Boulevard, 29 | Downtown Dubai, Dubai 9770, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Price Range: €256 - €777 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace Downtown Dubai 5*
Number of rooms: 242
Reservation Options:
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Also Known As:
The Palace The Old Town Hotel Dubai
The Palace Old Town
Palace The Old Town Dubai
Sofitel Dubai
Hotel Style:
#6 Romantic Hotel in Dubai
#11 Business Hotel in Dubai
#19 Luxury Hotel in Dubai
#31 Family Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Palace Downtown Dubai staff and other travellers.
48 questions
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Questions? Get answers from The Palace Downtown Dubai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fountain views must be requested, although they all seem to have a lake view. Every facility is there in the room, but if you have any queries, just ask and there is immediate response.”
 of 5 bubbles Y7RWjenniferj, 21 Mar 2017 | Read review
“fountain views”
 of 5 bubbles MARIANUH, 19 Mar 2017 | Read review
“Book room with full view of lake including fountain”
 of 5 bubbles NSDQ79, 16 Mar 2017 | Read review
“Fountain view room”
 of 5 bubbles Chhaya_David, 15 Mar 2017 | Read review
“Our room had a great view but I suspect they all do.”
 of 5 bubbles 630peterm630, 27 Feb 2017 | Read review
5 of 5