I hope the mangement see my comment regarding MR karim he is so good the front desk all was good to me specially karim very nice provied us all servies with his smiles and pleasure sure will visit again
Many and special thanks to mr karim for his passion and his service all time in the hotel. best staff at that hotel all the time greeting us thank you again mr karim for all thing you do it with us I will come back again
I want thank mr karim for the hospitality his attitude very good very helpful guid us for every thing in dubai an at yhe hotel the staff very good and the location very close to dubai mall also and marina metro
Thank you mr karim for your assistance .hotel is good very nice staff in front deck treatment very good location is very quiet for family and safe staff very helpful for any request or assistance never say no
I stayed for 2 night during this week at this hotel and i haven't received anything as expected from a IHG hotel, Mr. Ahmir at the front desk was a nice guy with easy & quick check in , Breakfast restaurant was nice , the chefs and service staffs were really taking effort to serve faster and better to avoid the guest gathering, this is the 2 things that i like at the hotel, I arrived late night 1 30 am from airport , security was watching me from inside the lobby that carrying so many bags in my hand and a big trolley bag too, he never bothered to open the door at least not for the standard but for even a humanity , i tried to reach room service as soon i get into the room but three times was no answer , i walked to the lobby to order for food as i had long journey. There was no toilet amenities at the room including soap , shower gel .etc toilet has a large yellow mark in a clear visibility which, no chance to miss it while cleaning , someone knock my door and asked for any assistance , which i asked for a small bottle of water ,never turned up, while checking out also, security didn't show a 1 % hospitality also , at least for a door assistance ,, was simply watching me , front desk staffs while checkout there was no thanks you farewell anything , …
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