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Kempinski Hotel Mall of the Emirates

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#36 of 540 Hotels in Dubai
Certificate of Excellence
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1 room 2 adults 0 children
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Kempinski Hotel Mall of the Emirates
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1,526 Reviews from our TripAdvisor Community

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Showing 1,254: English reviews
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Reviewed yesterday NEWvia mobile

Special thanks to Mr Say and his team for setting up this marvelous surprise! We have been celebrating an anniversary and they turned it into a truly mesmerizing experience. I am impressed! Thank you!

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Thank Iva N
Reviewed yesterday NEWvia mobile

I love to stay in Kempinski Hotels, as you always get an excellent service and good value for money! Many thanks to Maria Krasikova, as she was absolutely lovely and always willing to help! I always got everything I needed and requested. Thanks for hospitality and always being on the top.

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Thank Gauhar D
Reviewed 2 days ago NEWvia mobile

A luxurious hotel.very professional staff. Wether you are on a business, leisure and especially shopping trip , the hotel should be your first choice .the renowned mall of of the Emirates is just across the lobby. Breakfast room misses nothing. Highly recommended hotel.

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Thank Nader B
Perugia, Italy
Reviewed 2 days ago NEW

The pool chalet is definitely a treat. We appreciated particularly Augustine, our personal butler, assistance, and enjoyed Ski Dubai experience. In particular our 3 yo child was thrilled to meet the penguins.

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Thank frabenn
Clear Island Waters, Australia
Reviewed 2 days ago NEW

The Kempinski Hotel, Mall of the Emirates, Dubai is simply a jewel in the crown when comparing accommodation and staff from hundreds of Dubai Hotels. Beautiful, sophisticated decor, large, impeccable rooms, the best selection of cable television, plus the convenient position attached to the Mall of the Emirates. I would strongly recommend this hotel to those travellers wanting a very...

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Thank jenniebartels
Jeddah
Reviewed 4 days ago NEWvia mobile

Pleasant stay nice staff Delicious breakfast many thanks to moaty he makes our day I visit dubai many times try alot of hotels This hotle one of best experianc in dubai Good loction great mall and atmospheer Highly recomended .........

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Thank rania s
Reviewed 4 days ago NEWvia mobile

One of the best hotels in Dubai The staff is very friendly The place is awesome The Aspen ski chalet is wonderful Beautiful view of the ski If you want to shop you can go to the emirate mall Everything is amazing

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Thank Mohammad A
San Francisco
Reviewed 5 days ago NEW

We stayed for a week with our two daughters (4 and 8) in a junior suite. It was fabulous. All the staff were friendly and helpful. We ate breakfast in the executive lounge which was always quiet with attentive and charming waiting on staff. Our suite was very spacious, comfortable and immaculate. We had a great view of the burj...

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Thank Fiona A
Kuwait City, Kuwait
Reviewed 6 days ago NEW

we were couples and my spouse is pregnant at her first months. So I asked the receptionist Mr. Sai Rasam to give me my Junior suite to be close to the elevators. then he upgraded me to a very big suite very close to the elevators as a gift for my wife pregnancy. that was so nice of him. everything...

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Helpful?
Thank MejbelH
KempinskiDubai, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Mejbel H, Thank you for taking the time to share your comments with us. We are delighted to know that you had an amazing stay with us and Congratulations to you and your spouse on the good news. We appreciate your kind compliments regarding our staff, especially Sai. We certainly look forward to welcome you back with your family...

Reviewed 6 days ago NEWvia mobile

The hotel was excellent, clean and spacious rooms. The only drawback is the hotel feels old and need renovation. Also, it is in an excellent location. The breakfast included was not a five star, missing number of dishes.

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Thank Nabeel M
KempinskiDubai, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Nabeel M, Thank you for taking the time to share your comments with us. We appreciate your feedback in regards to our breakfast. Feedback from our guest only helps us to move forward and ensure that our guests leave with good memories. I would like to share with you that our hotel was fully renovated in 2016, and hence...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its ideal location next to Mall of the Emirates, this hotel offers convenience to both business and leisure guests with world-class shopping, dining and entertainment a stone throw away. The mall itself includes more than 520 stores of prestigious international labels, a 14-screen multiplex VOX cinema and numerous food and beverage outlets - and not to forget the world's first indoor Ski dome. During more serene hours, guests can rejuvenate at our renowned Softouch Spa or simply sit back and relax by the outdoor infinity edge pool. In short, limitless possibilities are offered here and there is something for everyone to enjoy. ... more   less 

Additional Information about Kempinski Hotel Mall of the Emirates

Address: Al Barsha Sheikh Zayed Rd | Attached to Mall of the Emirates, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €188 - €523 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Mall of the Emirates 5*
Number of rooms: 393
Reservation Options:
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Also Known As:
Emirates Mall Hotel
Kempinski Hotel Dubai
Kempinski Dubai
Hotel Style:
#26 Spa Hotel in Dubai
#34 Luxury Hotel in Dubai
#39 Romantic Hotel in Dubai
#46 Business Hotel in Dubai
#59 Family Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Mall of the Emirates staff and other travellers.
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Tehran
6 months ago
6 months ago
1 month ago
Tehran

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Questions? Get answers from Kempinski Hotel Mall of the Emirates staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We would stay again in a "pool chalet" room.”
frabenn, 22 Apr 2017 | Read review
“Request a scenic view of Dubai for that added touch of luxury”
jenniebartels, 22 Apr 2017 | Read review
“of course best breakfast”
479evgeniam, 13 Apr 2017 | Read review
“Aspen Chalet with ski view wooooow”
shammaalfalasi2017, 8 Apr 2017 | Read review
“The ski chalet rooms on the 2nd flor are fantastic, with superb views of the Mall's ski slope and other skiing activities.”
tony_james3, 3 Apr 2017 | Read review
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