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Donatello Hotel

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#231 of 540 Hotels in Dubai
Certificate of Excellence
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1 room 2 adults 0 children
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Donatello Hotel
Donatello Hotel
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208 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Sharm El Sheikh, Egypt
Reviewed 4 March 2017 via mobile

Arrived late by 8pm , my room was ready super clean , reception staff do nice helpful, I booked standard room suddenly upgraded to king room they made my first impression quite good , room was huge and clean , then ordered late dinner room service fast and food so tasty had to leave after a nice week , thank...

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Thank KareemZoro
Reviewed 15 February 2017 via mobile

This hotel has exceptional rate specially for business trips. Its location is very convenient just 5 minutes walk from emirates mall and 100 mts from main access. 20 minutes from airport. Internet excellent, and good stuff. The night bar recommendable.

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1Thank Daniel H
Cape Town, South Africa
Reviewed 1 February 2017

Huge rooms, good location and pleasant porters are the only positives here. Sullen waiters, unhelpful, unprofessional staff, grimy rooms (see pic of disgusting brown stain on bathroom bin), and the NOISE will ensure we never stay at the Donatello again. At check-in we specifically requested quiet rooms on a high floor but were ignored and got rooms on the 2nd...

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2Thank ksg1981
Solihull, United Kingdom
Reviewed 23 January 2017 via mobile

Ok so a couple of good points: The rooms are a good size and clean Location is excellent Pool attendant was lovely Now for some not so good points: Rooms not ready on check-in so following complaint had upgrade to suite, although they tried to put us in a smoking room first which we refused as it stank of cigarettes....

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3Thank Nettyrev
Oman
Reviewed 7 January 2017 via mobile

Stayed for 2 nights on business recently. Good location and the rooms are big and functional. That's about it. Check in was terrible with the girl rude and bored to death. Breakfast is shocking and a free for all food fight. The food is awful. Room service took 1 hour and they refused to give a bottle of wine at...

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2Thank FatGingerNeville
DonatelloHotel, Manager at Donatello Hotel, responded to this review

Dear FatGingerNeville, Thank you for taking the time to provide your review. We regret to read that your experience in our hotel was below your expectations. Please rest assured that your comments regarding your experience on arrival and the service delivery issues faced with the room service, restaurant and bar are well received. We thank you for your feedback, as...

Reviewed 7 January 2017 via mobile

We booked a grand suite for a one night stay, hotel is easy to access from E11 and close to Mall of Emirates. On check in reception handed us a key and told us that it probably didn't work so he would send someone up to open the door for us. He was right the key didn't work! Room was...

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1Thank Mez T
DonatelloHotel, Manager at Donatello Hotel, responded to this review

Dear Mez T, Thank you for taking the time to share your feedback with us. We regret to read that your stay with us has not met your expectations and we have highlighted your comments to the concerned departments and have had these addressed. We do hope to have the chance to welcome you back to the Donatello Hotel. Should...

Dubai, United Arab Emirates
Reviewed 23 December 2016

Excellent little hotel in a good location, close to Mall of the Emirates and a Metro station. Excellent rooms, very large with good amenities. Helpful & friendly staff. A great place to stay and the prices are unbeatable.

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2Thank David K
Abu Dhabi, United Arab Emirates
Reviewed 15 December 2016 via mobile

Worst service with the dumbest staff I've ever had to encountered. When asked about the valley we were told to park our car ourselves. Then when we got to the parking. All cars were randomly parked blocking each other with the vallet guy running erratically trying to find the car owners to move them. If they were to park it...

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1Thank Yasmin S
Reviewed 13 December 2016 via mobile

location hotel is good, near to mall of emirates, many restaurants around the hotel. room is clean, spacious, comfort. breakfast is not standard 4* hotel. strange thing that there is no concierge available.

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Thank haivrenz
Reviewed 8 December 2016 via mobile

SUPER TIRED AND DISGUSTED. It's 2.35am and the Karaoke or cat singing is still in full swing. Management do not want to know despite various calls.Was advised whenn we arrived for a 3 day stay the only Disabléd room available was above the Karaoke Bar which operated until 1am. otherwise we would have to have a room that had no...

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2Thank JL2755

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated midway between downtown Dubai and Dubai Marina, the hotel offers business and leisure travellers a convenient place to dine and meet, with diverse business and leisure areas in close proximity. ... more   less 

Additional Information about Donatello Hotel

Address: Sheikh Zayed Rd | Al Barsha 1, Dubai 24948, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €54 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Donatello Hotel 4*
Number of rooms: 78
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Hotel Style:
#114 Spa Hotel in Dubai
#195 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Donatello Hotel staff and other travellers.
7 questions
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Questions? Get answers from Donatello Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner suites are larger and quieter”
traveller12017, 19 Apr 2017 | Read review
“305,306 are huge and quiet”
analorenatoma, 27 Mar 2017 | Read review
“A twin double bedroom.”
medhats, 16 Mar 2017 | Read review
“Avoid rooms 201, 301, etc. - they have no windows facing outside and are very dark.”
  • Grimy brown stain on bathroom bin
ksg1981, 1 Feb 2017 | Read review
“rooms on the uppermost floors are quietest”
davidkL7582XP, 22 Dec 2016 | Read review
5 of 5