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JA Palm Tree Court

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JA Palm Tree Court
JA Palm Tree Court
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2,451 Reviews from our TripAdvisor Community

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Showing 2,047: English reviews
Tonbrige
Reviewed 8 September 2016

This is the First time we have been to Dubai and the hotel, was a little worried about heat and food for the kids etc but The hotel, food, staff, pool, beach and overall package 10 out of 10. See you next year :-)

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Helpful?
2Thank Matthew James L
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear Matthew James L, Thank you for choosing to stay with us at JA Palm Tree Court whilst travelling to Dubai for the very first time. I am pleased to read your feedback and great to know you were able to enjoy what Dubai has to offer. I will be sure to pass your comments onto our associates. With heartfelt...

Wigan
Reviewed 7 September 2016

Be aware of strict under 21 drinking laws - we were not informed of this by our travel agent and it did somewhat spoil the holiday experience for my 19 year old daughter who is not a big drinker but was looking forward to a few evening cocktails

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1Thank patriciaanneb2016
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear patriciaanneb2016, Thanks for taking the time to post a review on TripAdvisor. In UAE, like other Muslim countries, there are certain restrictions in place including consumption of alcoholic beverages. It is with regret to have learnt of your daughter’s experience; however, this is something beyond our control. I hope that we will have the pleasure of welcoming you back...

Oxford, United Kingdom
Reviewed 7 September 2016

We have just returned from our stay at the JA Palm Tree Court Hotel and cannot recommend it highly enough. The staff at the hotel made us feel welcome and were so friendly and seemed to genuinely enjoy being there. They made our holiday special and made us feel valued and cared for. We ate in most of the Restaurants...

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Helpful?
Thank JuMcDermaid
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear JuMcDermaid, I’m indeed very happy to know that you have considered coming back to stay with us, following an enjoyable experience at JA Palm Tree Court. My entire team are definitely doing a great job in displaying our heartfelt hospitality. Thanks for your compliments, and we look forward to seeing you again. With heartfelt regards from “Dubai’s Only True...

Province of Malaga, Spain
Reviewed 6 September 2016

I've now stayed at the Palm Tree Court 4 times, and i simply cannot fault the resort. The staff are fantastic and really do care. The food and drink offerings on the all inclusive package is exceptional. I'd really love the resort to offer one of the 4 swimming pools as an adults only, however i do understand that its...

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1Thank Kchq2016
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear Kchq2016, Thank you for once again staying at JA Palm Tree Court. I am happy to see some very positive factors from your lovely review. It seems that we managed to meet your expectations during your fourth visit with us. Thanks again for sharing your experience with other travellers here on TripAdvisor and hope to see you soon. With...

Surrey, United Kingdom
Reviewed 5 September 2016 via mobile

Another great trip to palm tree court for our family. Always delivers- fantastic place to stay- the staff are very attentive. Special thanks to Lakmal at the Fontana pool bar who looked after us for the week. He was always attentive to us and always ensured we were served in good time. Also to the lovely Khaing at the sports...

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Helpful?
Thank Mazza220
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear Mazza220, Thank you for your review of JA Palm Tree Court following your recent stay with us. Your kind compliments about our team members are have been also shared with them. I look forward to seeing you upon your return visit to the resort. With heartfelt regards from “Dubai’s Only True Resort”, Otto Kurzendorfer General Manager

Harpenden
Reviewed 5 September 2016

This has to be the best hotel we have ever stayed at. Having a disability we are always very careful to choose the right hotel. We came to Palm Tree Court two years ago and couldn't wait to get back there. It certainly didn't disappoint the second time. The service was impeccable. The way the staff catered to my extra...

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Thank Neil James C
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear Neil James C, Many thanks for this lovely review following your recent stay at JA Palm Tree Court. It’s wonderful to hear that you are still impressed with our service, facilities and amenities. Your continuous loyalty to the resort is also highly appreciated I sincerely appreciate your review and rating and we hope to see you soon. With heartfelt...

West Yorkshire, United Kingdom
Reviewed 5 September 2016

Just returned from a two week stay at JA Palm Tree Court travelling with my husband and two children aged 12 and 10. Its our first time visiting Dubai so our first time at Palm Tree Court and it most certainly won't be our last! There's a reason most people who we spoke to return year after year, and now...

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3Thank yorkylass2016
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear yorkylass2016, Thank you for taking the time to write a review on TripAdvisor following your stay with us at JA Palm Tree Court. I am so glad to know that you and your family enjoyed everything the resort has to offer. Whilst reading your review, I can clearly see that everyone is completely satisfied. I appreciate you for sharing...

Abudhabi
Reviewed 5 September 2016

Excellent hotel who truly care about the customers and reputation in which they hold a high rating. I have never received such attention to ensuring your comfortable and satisfied with their services. You can truly leave with a smile on your face

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Helpful?
Thank Ebrahim H
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear Ebrahim H, On behalf of JA Palm Tree Court, I wish to thank you for taking the time to share your comment regarding your stay with us. I am delighted to know that we were able to provide you with an unforgettable experience. Thank you for your compliments and this will surely serve as an encouragement for all of...

London, United Kingdom
Reviewed 5 September 2016

We have just returned after our second amazing stay at The Palm Tree Court. We broke our 'never return to the same place twice' rule and we were not disappointed. I travelled with my husband and 11 year old twin daughters. We met up with friends already there and had others join us 5 days into our holiday. We were...

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1Thank pinktwindle
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear pinktwindle, What a fantastic review! I am happy to read on your very detailed review that you definitely had a great experience during your recent stay at JA Palm Tree Court. I personally shared your warm compliments with my team particularly to Gloria, Fernando, Murad, Chamila and his team, Bishnu, Khan, Socorro, Sunil, Poojary, Laxman, Sumesh, as well as...

Sheffield, United Kingdom
Reviewed 4 September 2016 via mobile

Ferrari world approx £30 in taxi from jebel Ali Palm tree court Take local taxis as real cheap x King croc at dubai mall fantastic he's MASSSIVE kids loved it 9 11 and 12 yrs Hot hot hot but all air con amazing cardigan or shawl needed sometimes air con so cold Pools cooled !!! Don't let heat stop you...

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Thank duckers1
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear duckers1, It is truly a delight to read that your overall stay was up to your expectations. Thanks a lot for posting this review on TripAdvisor and I certainly look forward to welcoming you back to JA Palm Tree Court very soon. With heartfelt regards from “Dubai’s Only True Resort”, Otto Kurzendorfer General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Palm Tree Court & Spa is situated within the award-winning Jebel Ali Golf Resort & Spa. A stunning palm-lined private beach and three swimming pools are just steps away from the suites and junior suites, surrounded by lush gardens, waterfalls and fish-filled streams. A championship 9-hole golf course, academy, spa, restaurants, bars, kids club, deep-sea fishing trips and horse riding can also be enjoyed. ... more   less 

Additional Information about JA Palm Tree Court

Address: Tariq Bin Ziyad Rd | PO Box 9255, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €194 - €602 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JA Palm Tree Court 5*
Number of rooms: 208
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Agoda and Hotels.com so you can book your JA Palm Tree Court reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jebel Ali Palm Tree Court And Spa
Jebel Ali Palm Tree Court Hotel Dubai
Palm Tree Court Dubai
Hotel Style:
#7 Family Hotel in Dubai
#9 On the Beach Hotel in Dubai
#15 Spa Hotel in Dubai
#19 Luxury Hotel in Dubai
#21 Romantic Hotel in Dubai
#113 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from JA Palm Tree Court staff and other travellers.
159 questions
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Manchester, United Kingdom
Durham, United Kingdom

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Questions? Get answers from JA Palm Tree Court staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a quiet room on arrival and were placed at the very last block on the middle floor but had no problems at all with noise.”
 of 5 bubbles nicolaj41, 24 Feb 2017 | Read review
“Go all inclusive”
 of 5 bubbles Ljred1, 18 Feb 2017 | Read review
“Request a room that is in the sun”
 of 5 bubbles dubaiace, 18 Feb 2017 | Read review
“Ask for a room in Block 1, 4 or 10 (Block 10 is a newer block)”
 of 5 bubbles terryb264, 13 Feb 2017 | Read review
“I believe all the rooms have good views.”
 of 5 bubbles LuluT640, 12 Feb 2017 | Read review
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