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JA Palm Tree Court

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JA Palm Tree Court
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2,436 Reviews from our TripAdvisor Community

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Showing 2,033: English reviews
Birmingham, United Kingdom
Reviewed 18 September 2016

My wife and I have visited Palm Tree Court and the hotel Jebel Ali since 2010. I know many customers return year in year out. I think that speaks volumes. The food is excellent. The cleanliness and attention to detail is perfect. The staff make every effort to make you feel welcome. Can't wait to return

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Helpful?
Thank malcolm M
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear malcolm M, It’s so wonderful to receive such fantastic feedback from a frequent guest. Thank you for your great review. We’re also delighted that you continue to enjoy our resort and we look forward to welcoming you and your wife back again soon! With heartfelt regards from “Dubai’s Only True Resort”, Otto Kurzendorfer General Manager

.Dubai
Reviewed 17 September 2016

This place is my secound home me and my kids enjoy going there over and over every holiday we have , we used to every one in the resort , all are friendly and helpful Thank you surya , Jeena , mr Otto , mr Osama for every thing

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Helpful?
Thank Sohair S
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear Sohair S, It’s wonderful to hear that you continue to be impressed with our facilities and of course our heartfelt services. Thank you for your loyalty and I sincerely appreciate your review and rating and hope we may see you back again before too long. With heartfelt regards from “Dubai’s Only True Resort”, Otto Kurzendorfer General Manager

Woking
Reviewed 17 September 2016

This was my 3rd visit to the resort yet again the experience was out of this world . Ground floor room on the beach . 1/ room clean 2/ food out of this world 3/ beverages on tap Best all inclusive you will get in dubai Ron Bailey Woking Surrey

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Thank Y576RSronaldb
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear Y576RSronaldb, Thank you for your recommendation and five star rating. I’m so pleased you had the opportunity to stay with us and once again we managed to exceed your expectations. My team and I look forward to welcoming you on a future visit to the JA Palm Tree Court and possibly at our other fantastic properties in Dubai and...

Calne, United Kingdom
Reviewed 17 September 2016

One of the best we have ever stayed at the staff are welcoming, friendly and very attentive. We had one of the residence sweets and this was out of this world, the food was very good with plenty to choose from one of the many different restaurants. Me and my wife can't wait to get back there. The shuttle bus...

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Thank jason r
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear jason r, Thank you for sharing your thoughts and wonderful comments about JA Palm Tree Court on TripAdvisor. I am glad that you had an gratifying stay with us. I have passed on your praises to my team on how much you appreciated their hospitality and service, making your stay with us truly unforgettable. Your compliments and recommendation for...

Kent, UK
Reviewed 16 September 2016

... from the welcome at reception, to Matryn who helped with the Sun Loungers and Alish at the beach bar, fabulous staff, fabulous hotel. The service is excellent, as is the food at the buffet and Al a Carte Restaurants. First time but not last ... Thank you to everyone for a great holiday. We'd love to come back.

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Helpful?
Thank ThriftyOnes
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear ThriftyOnes, Thank you for taking the time to write a review about JA Palm Tree Court on TripAdvisor. We are delighted to hear that you have had a memorable and relaxing time with us. Your wonderful feedback on how impressed you were with our excellent service and warm hospitality has been shared with the whole team, particularly to Martin...

Thornaby on Tees, United Kingdom
Reviewed 16 September 2016

This was our third time at this resort and was even better than the last! We were upgraded to a royal jasmine suite and my husband was given a birthday cake and card which was a really nice touch. The staff are excellent all very welcoming. The all inclusive package is a must as food and drink are very expensive....

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Thank Lewis L
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear Lewis L, Thank you for your continuous patronage of JA Palm Tree Court and we are glad that are enjoyed each and every stay you have with us. It warms our heart to know that we are able to meet your expectations. Thank you for highlighting the areas we excel upon such as your room experience, gastronomy, team members...

Shrewsbury UK
Reviewed 15 September 2016

This was our first visit to the Palm Tree Court although we have stayed at the Jebel Ali on a number of occasions. The rooms and bathrooms are considerably bigger and very well appointed. The rooms are contained within blocks of 12 rooms over three floors situated in lovely gardens and small streams giving it a very peaceful and tranquil...

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Helpful?
3Thank Spod1
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear Spod1, It is really nice to have you back and thank you for taking the time to write a review on TripAdvisor following your stay with us at JA Palm Tree Court. We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize...

Jeddah
Reviewed 14 September 2016

I had enjoyed so much of having a relaxing vacation in JA palm tree court , i was booked a jounior beach front suite , the view from the room is wonderfull & unique specially with combined green area of palm tree , the resort is very clean & comfart , the stuff is very friendally , the facilities is...

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Thank WaelAllosh
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear WaelAllosh, Thank you for giving us a good rating and for recommending our hotel to other travelers. I am sure that my entire team enjoyed catering to your needs as much as you enjoyed your stay. I appreciate your feedback and I would be more than happy to welcome you soon back to our hotel. With heartfelt regards from...

Bridgend
Reviewed 14 September 2016

Stayed for one week at the JA Palm tree Court all inclusive. The holiday was booked for my honeymoon. On arrival,hotel were already aware of the special occasion and we were greeted with a bottle of champagne and roses in our room. We stayed in a junior suite which was situated quite far from reception and other services (block 7),...

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Thank craig_lewis1808
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear craig_lewis1808, Thank you for choosing us for your honeymoon and sharing your detailed experiences on TripAdvisor. I am sincerely delighted that not just our facilities, but our ever so friendly team made your time with us a truly memorable occasion and we have managed to contribute to your new lives together with a great start. On behalf of all...

Emirate of Dubai, United Arab Emirates
Reviewed 14 September 2016

It was a real relaxing place, I was surprised with the quick service, the friendly staff, the welcoming and the quality of food and ,I was happy with the quick lift car services and everything seemed professional and clean fascilities

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Helpful?
Thank georgesfaridc
Otto K, General Manager at JA Palm Tree Court, responded to this review

Dear georgesfaridc, Thank you for your review of JA Palm Tree Court and I am satisfied to read that you found your stay to be comfortable and relaxing. Your comments are greatly appreciated and we look forward to welcoming you back to JA Palm Tree Court in the near future. With heartfelt regards from “Dubai’s Only True Resort”, Otto Kurzendorfer...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Palm Tree Court & Spa is situated within the award-winning Jebel Ali Golf Resort & Spa. A stunning palm-lined private beach and three swimming pools are just steps away from the suites and junior suites, surrounded by lush gardens, waterfalls and fish-filled streams. A championship 9-hole golf course, academy, spa, restaurants, bars, kids club, deep-sea fishing trips and horse riding can also be enjoyed. ... more   less 

Additional Information about JA Palm Tree Court

Address: Tariq Bin Ziyad Rd | PO Box 9255, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €195 - €604 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JA Palm Tree Court 5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Jebel Ali Palm Tree Court And Spa
Jebel Ali Palm Tree Court Hotel Dubai
Palm Tree Court Dubai
Hotel Style:
#7 Family Hotel in Dubai
#9 On the Beach Hotel in Dubai
#15 Spa Hotel in Dubai
#19 Luxury Hotel in Dubai
#21 Romantic Hotel in Dubai
#113 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from JA Palm Tree Court staff and other travellers.
158 questions
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Manchester, United Kingdom
Durham, United Kingdom

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Questions? Get answers from JA Palm Tree Court staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go all inclusive”
 of 5 bubbles Ljred1, 18 Feb 2017 | Read review
“Request a room that is in the sun”
 of 5 bubbles dubaiace, 18 Feb 2017 | Read review
“Ask for a room in Block 1, 4 or 10 (Block 10 is a newer block)”
 of 5 bubbles terryb264, 13 Feb 2017 | Read review
“I believe all the rooms have good views.”
 of 5 bubbles LuluT640, 12 Feb 2017 | Read review
“We were in room 272”
 of 5 bubbles OldieDorking, 10 Feb 2017 | Read review
5 of 5