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Sofitel Dubai Downtown

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Sheikh Zayed Rd, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$204
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Traveller (3708)
Room & Suite (295)
Dining (242)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 15/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Dubai Downtown
Updated 15/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#46 of 779 hotels in Dubai
Location
Cleanliness
Service
Value
The only International 5-star hotel linked to The Dubai Mall through an air-conditioned skywalk. Apart from the immediate proximity to The Dubai Mall and Burj Khalifa, the hotel is a few minutes away from Coca-Cola Arena, Dubai Opera, City Walk and also offers shuttle bus service to Kite Beach, La Mer Beach, The Mall of the Emirates and other destinations. Sofitel Dubai Downtown guests can avail of special offers at some of Dubai’s most famous attractions that include KidZAnia Dubai, Dubai Aquarium, Reel Cinemas, and Virtual Reality Park. The hotel offers an exceptional setting for business, leisure and exploration within the New and Old Dubai. Welcome to the finer side of sophistication where you can step into a world of refined European heritage linked to a local culture, elegance and seamless luxury.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Books, DVDs, music for children
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Electric kettle
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English, French, Russian, Spanish and 4 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
81Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
5668Reviews140Q+A100Room tips
Traveller rating
  • 4,628
  • 737
  • 166
  • 78
  • 62
Time of year
Traveller type
Language
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  • English
Popular mentions
Rami B wrote a review Yesterday
Dubai, United Arab Emirates32 contributions46 helpful votes
No matter how long you stay and no matter the times you spend at this beautiful hotel, you can't get enough and you will always feel humbled by this hotel's family. Previously, as in 3 years ago, I thought this hotel's perfection resides within its front desk and client relations teams. Recently, however, Mr. KIrolus, Sami, an F&B leader, showed me that the perfection of this facility, reaches beyond any other hotel's in Dubai downtown, and perhaps in all of Dubai. Mr. SAMI Thank you. Hats off. One last note, you feel overwhelmed when Omar Meflih takes your room service order. You get a rush of a surprise that Mr. MEFLIH, remembers your favourite request and its add ons. This, for me, is a very professional and delightful attentiveness. Sami and Meflih... thank you!
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Date of stay: May 2021Trip type: Travelled as a couple
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Christine El Jawhari wrote a review Yesterday
1 contribution
Definitely a place to be! This is my second time here and I have 5o to say that Sofitel Downtown has the most professional and caring staff. The hotel is suitable for any kind of getaways, whether it is with family or friends. What i like most about it, is the top level cleanliness. Room cleaning service is top level. I would like to specially thank Mr. KUMAR for his friendliness and professionalism.
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Date of stay: May 2021Trip type: Travelled with family
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hadi m wrote a review Yesterday
1 contribution
Thanks all special Mr Kumar located in 15th floor and give us good service Appreciate his freindly activity And also my family very happy in restaurant's employee who take care of my family during month of Ramezani
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Date of stay: May 2021Trip type: Travelled with family
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Gianluigi Esposito wrote a review 13 May
Naples, Italy4 contributions4 helpful votes
Perfect service. We appreciate a lot the cleanness and we would love to thanks Deni so much because he cleaned our room with special proud and he satisfied our request such as giving us extra towels or rasors... The breakfast was excellent as well and all the staff was ready to offer a continuous service, expecially we want to thanks Solange for her daily smiles and kindness although the mask. . We didn't like that there was no possibility to charge the smartphone close to the bed.
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Date of stay: May 2021Trip type: Travelled as a couple
Room Tip: Il taxi pubblico è molto più economico di Uber.
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1 Helpful vote
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Response from Sofitel Dubai Downtown, General Manager at Sofitel Dubai Downtown
Responded 2 days ago
Dear gianluigi_es, We are glad that you had a good holiday here in Dubai and that our team served you well. I would like to take this opportunity to thank you for all these warm words of compliments that you have generously showered us. It is great to know that our fantastic and friendly team provided you with utmost comfort and service. Your comment about the charging station is duly noted. We are looking forward for your next staycation in Dubai and we will eagerly awaits for your return. Sincerely yours, Caroline Trichet General Manager
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Anilo S wrote a review 13 May
1 contribution
Our experience was awesome. The rooms were excellent, room service was fast and reliable. The sales manger’s approach was very kind and sweet, helpful to take the right decision to stay in this hotel. The chef Ragu was very smart and the dishes was super. Even he served us special uttappam. Tito and Nirosh also showed a great attitude towards the guest.
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Date of stay: May 2021
Rooms
Cleanliness
Service
Room Tip: Luxury rooms
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Response from Sofitel Dubai Downtown, General Manager at Sofitel Dubai Downtown
Responded 2 days ago
Dear anilos2021, Thank you for choosing to stay with us during your recent visit in Dubai. I was pleased to read that you had a wonderful stay with us and particularly highlighted the warm hospitality of our Ambassadors. We look forward to having you stay with us again soon for another unforgettable experience. Warm regards, Caroline Trichet General Manager
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PRICE RANGE
US$112 - US$277 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiDowntown Dubai
NUMBER OF ROOMS
350
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Frequently Asked Questions about Sofitel Dubai Downtown
Which popular attractions are close to Sofitel Dubai Downtown?
Nearby attractions include Mazaya Shopping Centre (0.3 km), The Six (0.3 km), and Mafia Club (0.07 km).
What are some of the property amenities at Sofitel Dubai Downtown?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Sofitel Dubai Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Sofitel Dubai Downtown?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sofitel Dubai Downtown?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Sofitel Dubai Downtown?
Conveniently located restaurants include Bab Al Mansour, Wakame, and Tipsy Lion.
Are there opportunities to exercise at Sofitel Dubai Downtown?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sofitel Dubai Downtown have an airport shuttle?
Yes, Sofitel Dubai Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Dubai Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Dubai Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel Dubai Downtown?
The staff speaks multiple languages, including English, Spanish, French, Russian, Chinese, Hindi, and Arabic.