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DoubleTree by Hilton Dubai - Jumeirah Beach

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The Walk, Dubai Marina, Dubai United Arab Emirates
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Traveller (1351)
Pool & Beach (235)
Videos (2)
What is Travellers’ Choice Best of the Best?
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#300 of 926 hotels in Dubai
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Boasting a fantastic location on "The Walk" - a vibrant, waterfront promenade in Dubai, the DoubleTree by Hilton Hotel Dubai - Jumeirah Beach hotel is surrounded by cafes and restaurants and is close to business hubs including Jebel Ali Free Zone, Dubai Media City and Dubai Internet City. Enjoy contemporary facilities, expansive suites and a warm welcome when you stay at our stylish Dubai hotel. You will even be greeted with a signature DoubleTree chocolate chip cookie when you check in. Relax on the soft white sands of the hotel's private beach, swim in the sparkling outdoor pool and work out in the complimentary 24-hour fitness center, which features a sauna, massage rooms and beautiful views of the Arabian Gulf
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Table tennis
Children's television networks
Valet parking
Paid public parking nearby
Wifi
Paid internet
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Coffee / tea maker
Flatscreen TV
Extra long beds
Bidet
Bathrobes
Additional bathroom
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Stovetop
Electric kettle
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Ocean View
Languages Spoken
English, Russian, Arabic, Afrikaans and 7 more

Location

89Good for walkers
Grade: 89 out of 100
115Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
2054Reviews180Q+A100Room tips

Reviews
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Ben K wrote a review 4 Feb
5 contributions2 helpful votes
Thanks for the stay guys and a massive shout out to Nihal, Jypti & Amit at the Gastro Kitchen for their excellent customer service! We will definitely be back! The room, food, service and location are all 5 stars!
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Doubletree By Hilton JBR, Guest Services / Front Office at DoubleTree by Hilton Dubai - Jumeirah Beach
Responded 3 days ago
Dear W2698NLbenk, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach! We are truly heartened to receive your generous feedback and thank you for letting us know how much you enjoyed it. I am happy to hear that you were comfortable in the hotel facilities and delighted by the overall service offered by our team. Our team takes pride in providing a genuine sense of hospitality. I will make sure to share your wonderful comments with the team especially Jyoti, Jyoti, and Nihal. Ashig Jeninfes Ragliob Michel for the excellent service provided and also to give them the recognition they deserve. It has been a privilege to serve you, and we very much look forward to welcoming you all back to our hotel in the near future. Best Regards, Nikolay Nikolov Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ClauT wrote a review Sep 2021
Bucharest, Romania232 contributions75 helpful votes
+1
Hotel's Favourite
We had a great time and a great experience. The staff is so nice and helpful! The room we had was very big and very clean. The pool is very nice too. We will definitely come back! We loved it and highly recommend it!
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from George Saad, Guest Services / Front Office at DoubleTree by Hilton Dubai - Jumeirah Beach
Responded 10 Sep 2021
Dear sbh396, Many thanks for sharing your experience! We are glad you have enjoyed your stay with us and the team was up to your expectations. looking forward to seeing you again. Best Regards, George Saad Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
V A wrote a review Jan 2023
1 contribution
The hotel is in a fantastic location with all the amenities.Kasim at the travel desk was extremely helpful in organising all the activities for us. He was extremely helpful in getting all activities and tickets organised at short notice and we were very pleased with all of them.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Winetta D'Almeida, Other at DoubleTree by Hilton Dubai - Jumeirah Beach
Responded 1 week ago
Dear 750va, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us great feedback. We are so glad to know that you enjoyed your stay with us and that our hotel amenities and overall service were up to par with your expectations. Our team is the most valuable asset we have and positive feedback like yours only encourages us to strive to enhance excellent guest services. We look forward to welcoming you back to our property should you plan your next trip to Dubai - please let me know if we can assist with booking and arrangements. Best Regards, Elif Yazoglu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MariaJose wrote a review Jan 2023
Mecklenburg-West Pomerania, Germany1 contribution
Hello, i came here last summer for a few days with my husband. We absolutely loved our stay! From the moment we walked in to the moment we had to leave. Im going to start with Samantha the front desk agent, she was the one who checked us in. She was so informative and friendly! I could talk to her all day!! She really looked out for us during our stay to make sure everything was nothing but perfect! We love her so much that we would come again because of her❤️ then the rooms were a bit outdated, i hope next time around the rooms have better interior design, but we loved the view. When we went to the pool/beach area, there wasnt much shade and dubai in the summer are really really hot. It would of been nice to have more shade. The food was really tasty, but what really made it stand out was the staff. There was this young man called Michael who treated us so well! There was a manager named niki, he was such a gentleman! Overall 10/10 thanks to the amazing staff this property has!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Winetta D'Almeida, Other at DoubleTree by Hilton Dubai - Jumeirah Beach
Responded 1 week ago
Dear Majo129, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach. We are so glad to know that you enjoyed your stay with us and that our hotel and overall service were up to par with your expectations. We always aim to deliver a great experience at our hotel, and we are especially pleased that you felt well-looked after by our team. Our team is the most valuable asset we have and positive feedback like yours only encourages us to strive to enhance excellent guest services. The entire team looks forward to the pleasure of welcoming you back to our property very soon. Best Regards, Elif Yazoglu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
larrydombrowski wrote a review Jan 2023
Gulf Shores, Alabama1 contribution
This new hotel has first class service. From the meet & greet, to the cleaning of the room, breakfast, spa services. All was first class all the way. Exercise Room, Steam Room made it all worthwhile stay. Would come back to this hotel.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Winetta D'Almeida, Other at DoubleTree by Hilton Dubai - Jumeirah Beach
Responded 2 weeks ago
Dear larrydombrowski, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us great feedback. We are so glad to know that you enjoyed your stay with us and that our hotel and overall service were up to par with your expectations. Our team is the most valuable asset we have and positive feedback like yours only encourages us to strive to enhance excellent guest services. We look forward to welcoming you back to our property should you plan your next trip to Dubai - please let me know if we can assist with booking and arrangements. Best Regards, Elif Yazoglu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Myat Nandar A wrote a review Jan 2023
5 contributions
Mr.Asil and Ms. Mary were very hospitable and they catered to our every need and answered all our questions about the menu. They also antisipate and are both very asertive. I would always go back to the Restaurant and would recommend them as the best F&B servers
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Winetta D'Almeida, Other at DoubleTree by Hilton Dubai - Jumeirah Beach
Responded 3 weeks ago
Dear Myat, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us perfect feedback. Our team takes pride in providing a genuine sense of hospitality, so it is wonderful to read that your experience with our staff was positive. Our team is the most valuable asset we have and positive feedback like yours only encourages us to strive to enhance excellent guest services. We made sure to share your wonderful comments with Asil and Mary - for the excellent service provided and also to give them the recognition they deserve. They were delighted to hear your feedback. We look forward to welcoming you back again in the near future and hope to continue delivering great-tasting meals. If there is anything else we can do for you, please let us know! Best Regards, Elif Yazoglu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DWOO811 wrote a review Jan 2023
Swansea, United Kingdom20 contributions6 helpful votes
Staff were very friendly especially so at the front desk, their vision is to ‘ make it right ‘ and they did all try. Breakfast was shocking - flies everywhere, stale croissants, cold eggs, cheap tasting juices, it was Yuk, we only went for the first day of our 14 night stay & cancelled the remaining 13 mornings, definitely not worth the money! Housekeeping was hit & miss but overall they did do a nice job & changed our beds daily, you have to contact reception daily if you want the service. The security guards around the hotel are all very friendly, pleasant & happy. Sadly, there is no sunshine around the pool until late afternoon, the sun hits the beach after 2pm and your switching beds to try & catch the rays, the 77 floors on the Address residence is in the way and the whole area is shaded. The sun beds are old, worn and dated. The second bedroom en suite shower was hit and miss - after seconds of using it. the water run cold. The bath towels are threadbare though they did deliver fluffy towels on Christmas Eve which was a nice treat. Overall it was ok, though we won’t be rushing back anytime soon, the staff being happy and helpful made all the difference.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Winetta D'Almeida, Other at DoubleTree by Hilton Dubai - Jumeirah Beach
Responded 5 weeks ago
Dear dwoo811, Thank you for posting your review following your recent stay with us. My team and I are genuinely focused on wanting to create the best possible experience for our guests, I regret to read your dissatisfaction on the several instances mentioned, which eventually made your overall stay less than satisfactory. Upon investigation, we have found that due to high occupancy during the festive period our housekeeping team were unable to clean all guest rooms as per the usual schedule and hence, the delay in cleaning that was availed upon you contacting reception. Also, we had taken your feedback for the breakfast, we will review and implement corrective measures. I believe our team did reverse the breakfast charges on an exceptional basis upon your checkout to make it right. I can assure you that this is not the usual feedback we receive from our guests, however, I truly appreciate receiving your comments, as this type of feedback will definitely help us in improving our services. On a brighter note, we are grateful that you have appreciated our staff for their happy and helpful service, especially at Front Desk and Security, as our team members are the most valuable asset we have. We have shared your kind words with them, and they were delighted to hear your positive comments. I sincerely hope to have the opportunity to have you staying with us again in the future to show you we can do better. Kind Regards, Elif Yazoglu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Howard M wrote a review Jan 2023
1 helpful vote
The hotel is in a great location right by the boardwalk and the staff was incredibly helpful. After some bad weather threw a monkey wrench in our plans to go hot air ballooning, Qasim Butt from the travel desk stepped in and did an incredible job getting us rescheduled for later in the week. We had an incredible time and I can't wait to revisit the hotel in the future.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Winetta D'Almeida, Other at DoubleTree by Hilton Dubai - Jumeirah Beach
Responded 2 Jan 2023
Dear U3065GIhowardm, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a great review. We are so glad to know that you enjoyed your stay with us and that our hotel and overall service were up to par with your expectations. Our team is the most valuable asset we have and positive feedback like yours only encourages us to strive to enhance excellent guest services. We made sure to share your wonderful comments with Qasim for his excellent service provided and also to give him the recognition he deserves, he was delighted to hear your feedback. It has been a privilege to serve you and we look forward to welcoming you back to our property for another exceptional stay, should you plan your next trip to Dubai - please let me know if we can assist with booking and arrangements. Best Regards, Elif Yazoglu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
zed3030 wrote a review Dec 2022
Johannesburg, South Africa24 contributions37 helpful votes
A very average stay, with very average staff, starting with the front desk. She was unapologetic with a very take or leave it attitude. For a premium destination, in an exiting and vibrant part of the world the rooms were very average, but the bathrooms were terrible. The first person took a very hot shower and the next person had an ice cold shower. An outdated old fashioned low volume geyser. On the day before check out, we had a lovely day at the beach, coming back in desperate need of a shower. But at 5:30 pm they were freshening the room for the first time. The bathrooms are very slippery and the shower makes a mess. I discussed this with the duty manager Nicolou, he agreed it was unacceptable. He asked if there was anything else he could assist to make my stay easier. I asked for a late check out as a hilton honors gold member, he said he would assist. I asked to speak to him the next morning, but he declined to speak to me. The front desk receptionist was not very welcoming on arrival,she gave me a lousy room with no view, so declining me a late check was not that surprising. She also declined my request to speak to the duty manager and basically shooed me out. Hilton Honors is slipping post Covid . We called for my bags and was waiting for the doorman to assist, but we still got hounded by the front desk on when we were leaving. Did not feel well looked after at Doubletree and do not recommend a family Looking a relaxing stay to stay at this dated establishment. When I mentioned my hilton gold status, I got the: “so you feel entitled look”, as apposed to welcome back friend! The parking valets and the security guards were the only friendly people at the establishment. Oh yes breakfast was also very staid and boring with instant pastries, don’t bother ! Couldn’t justify paying for the kids extra 200 AED for the kids.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Winetta D'Almeida, Other at DoubleTree by Hilton Dubai - Jumeirah Beach
Responded 1 Jan 2023
Dear zed3030, Thank you for choosing DoubleTree by Hilton Dubai Jumeirah Beach and for sharing the experience you had during your stay with us. My team and I are genuinely focused on wanting to create the best experience possible for our guests, I regret to acknowledge of your dissatisfaction with the front desk which eventually made your stay less than satisfactory. I can assure you that this is not the usual feedback we receive from our guests, however, I truly appreciate receiving your comments, as this type of feedback will definitely help us in improving our services. We wish we had the chance to learn of your dissatisfaction while you were still in house to better assist you on the spot and make it right. Please rest assured that your feedback has been shared with the concerned departments for necessary action to enhance our guest experience. We sincerely hope the above misgiving experience will not hinder you from staying with us again as we look forward to welcoming you back soon. Best Regards, Elif Yazoglu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dagivu wrote a review Dec 2022
Dubai, United Arab Emirates39 contributions4 helpful votes
+1
The worst offers ever seen. To have an offer you need to OFFER something. Paying very expencive entrance and getting old smelly food is not good. The "beach" is one sandy part with sunchairs which are not even close to the sea and you need to walk 200m to reach water. Afzal the guy on the entrance is real scammer, very foxy. He told us to come back at 2pm and then he will find us a place to sit (which we didnt have even tho we paid a lot) BUT his shift was over at 1 pm ...hhh he just removed us from the desk. This is real dissapointment after all the nice Hilton times I had across the globe. Not going ever again.
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Winetta D'Almeida, Other at DoubleTree by Hilton Dubai - Jumeirah Beach
Responded 29 Dec 2022
Dear Dagivu, Thank you for taking the time to provide valuable feedback about DoubleTree by Hilton Dubai Jumeirah Beach. Please rest assured that your comments have been taken onboard and shared with the team for necessary and feasible action to enhance our guest satisfation. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Kindly contact us at info.doubletreejumeirah@hilton.com to discuss your experience further. Kind Regards, Elif Yazoglu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$191 - US$444 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiJumeirah Beach Residence (JBR) / The Marina
NUMBER OF ROOMS
109
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DOUBLETREE BY HILTON DUBAI - JUMEIRAH BEACH - UPDATED 2023 Reviews

Frequently Asked Questions about DoubleTree by Hilton Dubai - Jumeirah Beach
Which popular attractions are close to DoubleTree by Hilton Dubai - Jumeirah Beach?
Nearby attractions include Bliss Lounge (0.2 km), Bla Bla Dubai (0.2 km), and Marina Beach (0.03 km).
What are some of the property amenities at DoubleTree by Hilton Dubai - Jumeirah Beach?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at DoubleTree by Hilton Dubai - Jumeirah Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at DoubleTree by Hilton Dubai - Jumeirah Beach?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at DoubleTree by Hilton Dubai - Jumeirah Beach?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to DoubleTree by Hilton Dubai - Jumeirah Beach?
Conveniently located restaurants include Dream Dubai, Alloro Restaurant, and Yingsu.
Are there opportunities to exercise at DoubleTree by Hilton Dubai - Jumeirah Beach?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does DoubleTree by Hilton Dubai - Jumeirah Beach have airport transportation?
Yes, DoubleTree by Hilton Dubai - Jumeirah Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Dubai - Jumeirah Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Dubai - Jumeirah Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Dubai - Jumeirah Beach?
The staff speaks multiple languages, including English, Russian, Hindi, Thai, Arabic, Filipino, and Bulgarian.