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Carlton Downtown Hotel

Sheikh Zayed Road, Dubai United Arab Emirates
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Room & Suite (614)
Payments made by partners impact the order of prices displayed. Room types may vary.


#265 of 761 hotels in Dubai
Travellers' Choice
Carlton Downtown is home to 357 rooms and suites, dining and lifestyle venues, spa, fitness center, tennis court, swimming pool and twenty three fully-equipped meeting rooms for conferences and events. This upscale hotel offers a range of entertainment options including Jimmy Wickets Sports Bar & Lounge and Zephyr, the highest AL fresco rooftop lounge in Dubai. Carlton Downtown is situated on Sheikh Zayed Road, only two minutes' walk from the metro station and in close proximity to convention center , Dubai Mall, Burj Khalifa and other tourist and business destinations.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Valet parking
Pool / beach towels
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Poolside bar
Rooftop bar
Kids pool
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Body wrap
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Currency exchange
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Room service
Coffee / tea maker
Flatscreen TV
Seating area
Separate dining area
Separate living room
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
Centrally Located
City View
Languages Spoken
English, French, Arabic, Afrikaans and 4 more


Full view
96Great for walkers
Grade: 96 out of 100
148Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
2,132Reviews67Q+A100Room tips
Traveller rating
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  • 666
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  • 77
  • 80
Time of year
Traveller type
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Selected filters
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  • English
Popular mentions
Mary wrote a review Feb 2021
2 contributions
The hotel room is clean and spacious! Luis from the reception has delivered a great service. The lady from the reception is hospitable too! (sorry I was not able to remember her name am shift feb 22) Ruwan was very helpful too! And the bell staff who helped me with my luggage (evening shift feb 20) Thanks to everyone! Will surely come back!
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Date of stay: February 2021Trip type: Travelled on business
Tatiana wrote a review Feb 2021
2 contributions
I would to submit my gratitude to the management of the hotel for the exceptional service and understanding of the guests needs. Location is superb, only 1 metro stop away from Dubai mall, very convenient, metro entrance it’s just few steps away. Was a pleasure staying with you! Thanks a lot!
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Date of stay: February 2021Trip type: Travelled solo
Response from olfa Gharbi, Owner at Carlton Downtown Hotel
Responded 2 weeks ago
dear valued guest Thank you for taking the time to provide your much-valued feedback. So great to see how much you enjoyed our hospitality. It was truly our pleasure and privilege getting to take care of you. We’re glad that you loved the location and i will make sure to share your review with the management . We hope the rest of your travels were wonderful, safe, and we can’t wait to have you stay with us again Until next time!
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Atulya wrote a review Feb 2021
3 contributions
Never ever book a room in this hotel , Worst staff , non cooperative staff with worst quality room , their windows glass are untidy , and if you go ahead and ask them to change , they will not listen to your problem , washroom showers are broken , stinky smell . Breakfast is also very bad
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Date of stay: February 2021Trip type: Travelled on business
Response from olfa Gharbi, Owner at Carlton Downtown Hotel
Responded 3 weeks ago
dear williams Thank you for your review. Through these reviews online we are making strides to provide our guests with the highest of quality service. We apologize that your recent stay did not meet expectations. you may get intouch with our front office manager Mr luis gonzalez on Luis.Gonzales@carltondowntown.com to discuss the issue further . we hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. best regards
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ukhonesttrav wrote a review Feb 2021
London, United Kingdom54 contributions80 helpful votes
I stayed 3.5 weeks to escape the lockdown in the UK. The Downtown location is amazing. 10 minutes easy and safe walk to Dubai mall. 2 minutes walk to financial centre metro station. Hundreds of restaurants and cheap eats all around the hotel. DIFC with its top end choices behind. Barry's bootcamp and Warehouse Gym both within 5 minutes walk. Hotel gym is in fact brilliant with a great view and dumbbells up to 20kg. Could do with some stretching mats though. Hotel itself is dates but incredible for the price. The pool is in the sun all day, yes that's right the swimming pool is in the sunshine all day long! So hard to find in Dubai. Two thing need improvement ASAP the sunbeds are hard and require pads, the kitchen vent needs to be repositioned away from the pool area. It's way too noisy right above the pool so if you want to relax you need to take your headphones. Otherwise, fantastic.
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Date of stay: January 2021
Room Tip: View of the sea or Burj Kalifa
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1 Helpful vote
ashukam1993 wrote a review Feb 2021
1 contribution
Great hotel, as it was our honeymoon, we requested for higher floor, but due to unavailability the receptionist upgraded our room to classic room on 25th floor, and to the surprise it was way awesome room with a grand view of Burj khalifa and highway. Room service was also good .
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Review collected in partnership with this hotel
Date of stay: February 2021
US$44 - US$261 (Based on Average Rates for a Standard Room)
Warwick Dubai
United Arab EmiratesEmirate of DubaiDubaiTrade Centre / Dubai International Financial Centre (DIFC)
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Frequently Asked Questions about Carlton Downtown Hotel
Which popular attractions are close to Carlton Downtown Hotel?
Nearby attractions include Blue Waters Marine (0.3 km), Mantis Dubai (0.2 km), and The Perfect Gift (0.2 km).
What are some of the property amenities at Carlton Downtown Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Carlton Downtown Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Carlton Downtown Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Carlton Downtown Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Carlton Downtown Hotel?
Conveniently located restaurants include Jones The Grocer, 24th St. World Street Food, and View By Dusit.
Are there opportunities to exercise at Carlton Downtown Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Carlton Downtown Hotel have an airport shuttle?
Yes, Carlton Downtown Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Carlton Downtown Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Carlton Downtown Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Carlton Downtown Hotel?
The staff speaks multiple languages, including English, French, Italian, Hindi, Arabic, Filipino, and Afrikaans.