We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Carlton Downtown Hotel

Save
Traveller (625)
Room & Suite (529)
Dining (107)
Nearby Hotels
See allSee all
Overview
  • Excellent48%
  • Very good36%
  • Average10%
  • Poor3%
  • Terrible3%
Travellers talk about
“burj khalifa”(116 reviews)
“metro station”(139 reviews)
“dubai mall”(156 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$113.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Dubai hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "48f8b2677c494351856f2feacfa2073a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":5288230,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[58131477],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":113,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"48f8b2677c494351856f2feacfa2073a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":123,"lowestMetaPrice":113,"additionalPartner":false,"highestMetaPriceDisplay":123,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":123,"lowestMetaPrice":113,"highestMetaPriceDisplay":123,"hotelName":"Carlton Downtown Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ4ZjhiMjY3N2M0OTQzNTE4NTZmMmZlYWNmYTIwNzNhIiwiQUlLIjoiMWY2Zjg4OTk3MjI3NGIxY2EyMjgxNGRhZTY4YThjZmEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$113", "hasDates": true, "hacComplete": true, "contentIdMappings": {"58131477":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,314)
Filter reviews
1,081 results
Traveller rating
507
381
108
45
40
Traveller type
Time of year
LanguageEnglish
More languages
507
381
108
45
40
Show reviews that mention
All reviewsburj khalifametro stationdubai mallfinancial centerrooftop barbedroom suiteon sheikh zayed roadtop floorroom servicenon smokingan upgradebusiness tripbreakfast buffetmini barexcellent hotelhouse keepingspecial thanks
FilterEnglish
Updating list...
1 - 5 of 1,081 reviews
Reviewed yesterday

Hotel located heart of dubai.staff was good.very soft spoken.only missing Indian veg food. I have booked one room premium suit and they have updated without any charges two bed room suits. It was amazing with burj khalifa and sheikh zayad road.More

Review collected in partnership with this hotel
Thank rakeshdubey1612
Response from Carlton D, General Manager at Carlton Downtown HotelResponded yesterday

Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared...More

Reviewed 2 days ago

Internet is very slow. One of the reception staff (Moroccan Lady) is not good in dealing with the costume. Beds are not confirtibale. Elevator system is bad. hotel rooms window are not clean no night club in the hotelMore

Review collected in partnership with this hotel
Thank hbastaki2018
Response from Carlton D, General Manager at Carlton Downtown HotelResponded yesterday

Dear Guest, Thank you for choosing to stay at The Carlton Downtown Hotel Also, we appreciate you for taking the time to give invaluable feedback. I would like to offer our sincere apologies for your inconvenience. I have discussed the matter with the Department Head...More

Reviewed 2 days ago via mobile

I remember my stay in Dubai, Just want to share those loving people in the hotel because they deserved appreciation. Lobby is not that big but near and staff are caring, Brenda and Arabic munsur. I really like also the coffee shop which they are...More

Thank KatBortntk
Response from Carlton D, General Manager at Carlton Downtown HotelResponded 2 days ago

Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared...More

Reviewed 4 days ago

Location is very good, close to train and close to airport. The lobby is simple and spacious. Breakfast has good variety and high quality food. The room is large and the rate is very good. Top it all the warm and friendly reception from professional...More

Review collected in partnership with this hotel
Thank hasanabosahm
Response from Carlton D, General Manager at Carlton Downtown HotelResponded 4 days ago

Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared...More

Reviewed 4 days ago

Traveled to Dubai from 14th April to 19th April with my wife and daughters. Check in was smooth, however when i entered the room i was extremely disappointed as the room as a fraction of the room i saw on the internet. I had opted...More

Thank Ram198100
Response from Carlton D, General Manager at Carlton Downtown HotelResponded 4 days ago

Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Spa
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Room Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$73 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#107 Spa Hotel in Dubai
#161 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$73 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#107 Spa Hotel in Dubai
#161 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (625)
Room & Suite (529)
Dining (107)
Pool & Beach (46)
Amenities (35)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
xxx_5588825
8 February 2018|
Answer
Response from xxx_5588825 |
She was totally professional with us with very nice smile she make me love this hotel and to be back again , I will never forget how she was talking to us you asking us about home and the work I feel like I know her long... More
0
Votes
aziaticchick
1 February 2018|
AnswerShow all 4 answers
Response from Netty1020 | Reviewed this property |
Yes sheesha is available at the zephyr rooftop bar on the 47 th floor. The pool is there with great views of the burj khafia. Enjoy!
0
Votes
aziaticchick
1 February 2018|
AnswerShow all 5 answers
Response from Caroldave18 | Reviewed this property |
No sorry they didn’t when we were there last year
0
Votes
Room Tips
"Excellent with view of burj Khalifa and sheikh Zayed road"
Read review
"High up is quieter."
Read review
"Lovely spacious rooms with big beds. Would recommend putting in a microwave in the rooms to warm up leftover..."
Read review
"Great view and great staff"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing