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Palm Jumeirah, Dubai United Arab Emirates
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18 people are viewing this hotel
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Traveller (7470)
Room & Suite (1428)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 01/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont The Palm
Updated 01/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#111 of 900 in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Fairmont The Palm, located on Palm Jumeirah, Dubai. This beachside hotel features 391 guestrooms and suites and ten world-class dining venues - all with sea and Marina views. The hotel offers conference and meeting facilities, a Health Club and a Children's Activity Centre. Guests can also enjoy water sports or relax at the Willow Stream Spa.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Boating
Babysitting
Valet parking
Paid public parking nearby
Wifi
Paid wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Water sport equipment rentals
Aerobics
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Air purifier
Bathrobes
Additional bathroom
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English, French, Russian, Spanish and 23 more
Hotel links
Special Price:Stay Longer, Save More!

Location

Full view
94Great for walkers
Grade: 94 out of 100
70Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
9586Reviews622Q+A100Room tips
Traveller rating
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Most Recent
Kay C wrote a review Today
Chester Le Street, County Durham2 contributions
We have visited Little Miss India this evening and my only complaint is I will now never enjoy Indian food as much as it won’t compare to here! Absolutely outstanding food with brilliant service from Rishabh and his colleagues. The food was fantastic and the small extra touches make this place a cut above the rest. If you like Indian food you MUST try this place. Thank you for a great evening
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Date of stay: June 2022Trip type: Travelled
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Ant wrote a review 25 Jun
Manchester, United Kingdom175 contributions61 helpful votes
+1
Hotel's Favourite
Let me start by saying this hotel is a hidden gem. I have been visiting Dubai several years and have stayed at several hotels on the Palm, normally staying at the Atlantis and in comparison to those, Fairmont the Palm is a cut above the rest! I want to start by mentioning Mr Ahmed Abdelnaeim (Front office Manager) who treated me like I had been visiting for years rather than my first time and ensured our stay was nothing short than spectacular, Kamila (Front Desk) - unfortunately I've lost the name of the lady who checked us in and our housekeeping staff who were awesome and so attentive. Fairmont is conveniently located on the base of the palm but do not let that put you off, the views from the hotel of West Beach, Dubai Marina, Palm, and city views are amazing. I was visiting with two friends and we had originally booked a sea view queen bedroom, staff had arranged everything we had requested in advance including an additional bed, high up room and even checked us in early (our flight landed at 7am on the check in day), not long after being in our room we were visited with a cake for my best friends 30th birthday (this wasn't even requested!!) and again, I believe this was all sorted by Mr (Ahmed) Abdelnaeim. We decided to inquire about a larger room, I managed to catch Mr Ahmed before a meeting however despite his meeting, he took the time to arrange for a member of staff to show me a suite before we decided to upgrade and I was completely blown away. I can only suggest you look at my photos and the other photos other travelers have uploaded of the suites but they are a MUST!!! We were allocated room 817 with panoramic views of the city, Marina, Bluewater Island and partial views of the palm. The view was out of this world. We had a large double balcony, living area, table and chairs, separate toilet, large bathroom with bath/shower and a large king size bed. Again, without even asking the staff brought two additional beds to our room for my friends. We were just blown away by the quality of the suites with the large balcony and views. The hotel has two large pools (one for children) and a childrens play park with water fountains, getting a sunbed wasn't difficult and the hotel even supply water with your towels when you collect. There is a large private beach with a netted off area in the sea. There is some construction going on next to the beach but this didn't disrupt us whatsoever. We were half board and visited the buffet restaurant (Flow Kitchen) for breakfast and a few nights of our ten night stay, there is a selection of food available and the staff attended to my dietary needs. There could possibly be more of a selection in the buffet as some nights we did find it limited, other nights there were lots to our taste. As part of the half board package we visited Little Miss India, BA Boldly Asian and Frevo (100 AED supplement). I have reviewed BA Boldly Asian and Frevo separately but both restaurants were amazing so much so we visited more than once. Mr Ahmed warned us in advance to be hungry when visiting Frevo and boy was he not wrong!!! The food was just amazing as was the atmosphere, live entertainment and staff faultless and so attentive, likewise to Boldly Asian. We did use the spa facilities on one evening after being in the sun, the only thing the spa is missing is a Jacuzzi - I did notice some rooms with Jacuzzi's on the balcony though! All in all, this hotel is the best I have stayed in Dubai and a hidden gem, so much so I have booked to return in September it just went beyond my expectations and I am sure it will yours too. Please take my word for it and book a suite - ask for a high up room and you will not be disappointed!
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: 8th floor - amazing views
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3 Helpful votes
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Response from Fairmont The Palm, Marketing at Fairmont The Palm
Responded today
Dear Ant, Thank you for sharing your recent experience at Fairmont The Palm. It was a great pleasure to have you staying with us and we appreciate you taking the time to provide us with your feedback on your recent stay at our hotel. It is a great pleasure for me to know that you were able to spend a fabulous holiday and experienced outstanding services. We are delighted that we have made your stay so perfect and memorable. All our colleagues were happy to know that you had so many delightful moments. Your appreciation and recognition are a wonderful encouragement for the entire team. Ahmed, Kamilla and the rest of the team are very happy to receive this amazing compliments. Once again, thank you for recommending us to other travelers and we look forward to the pleasure of welcoming you again soon. Best Regards, Janine Gerlich Resident Manager
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LJ1989 wrote a review Yesterday
Durham, United Kingdom91 contributions38 helpful votes
+1
Unbelievable hotel with unbelievable service. Absolutely spotless clean. Great location and nothing but praise for the hotel and the amazing staff they have. Not a single bad word to say. Food from the buffet had plenty of choice even for fussy eaters. Can’t wait to return next year but this time for even longer. Thank you for making our holiday outstanding from start to finish.
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Date of stay: June 2022Trip type: Travelled
1 Helpful vote
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Response from Fairmont The Palm, Marketing at Fairmont The Palm
Responded today
Dear LJ1989, Thank you for choosing Fairmont The Palm. It is a great pleasure for me to know that you were able to spend a perfect holiday and experienced outstanding services at our hotel. We are delighted that we have made your stay so perfect and memorable. Your appreciation and recognition are a wonderful encouragement for the entire team and will certainly be shared. Thank you for choosing and experiencing the true hospitality of Fairmont The Palm that inspired you to share feedback with other travelers. We very much look forward to having the opportunity to welcome you back soon! Best Regards, Janine Gerlich Resident Manager
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Neal Jones wrote a review Yesterday
Bishop Auckland, United Kingdom37 contributions5 helpful votes
+1
So we had been planning a visit to Dubai for some time. When better to go than our tenth wedding anniversary child free which is rare. After a lengthy flight we were picked up from the airport and dropped off at what I can only describe as one of the best hotels I’ve seen. A lovely gentleman greeted us at the door and opened the car door for us and got our cases out. He had a huge smile on his face like he genuinely enjoyed his job. We walked into the spectacular lobby area which firstly smelt great. I worked out the pump a scent into the air. The building is authentic, classy, in modern style Arabic style without loosing the Arabian feel. Water features to view and beautiful flowers to smell. We were guided to the reception where we met Kossivi. Again great smile and made us feel so welcome. He asked us how our flight was and what our plans were. I explained we were there for our tenth wedding anniversary. I explained that when we got married we never had a honeymoon as I was in the military and shortly after getting married I deployed over seas. Kossivi seems touched by this and disappeared for a moment. Upon his return he said your room is ready and I’ve upgraded you to a sea view room. I was left speechless. Truly amazing member of staff. Kossivi is an absolute credit to the hotel and would be a disaster to loose him. Up to the room we went and the room was impeccable. Clean, in fact immaculate. Amazing view from the room towards the wheel and Dubai Marina. The room was lovely and cool from the air conditioning and had good amenities like tea coffee water. The bed was outstanding, i didn’t have a bad nights sleep. I’m now looking to match it at home. The bathroom was great with lovely Elemis toiletries. The hotel as a whole was stunning. Not a thing out of place. The pool area was beautiful. Plenty of beds and a very relaxing area to be. They play music across the pool which makes it even more relaxing. You can go out the back and onto the beach which again is immaculate. Very few people are on the beach to be honest. On a couple of the nights we went to Flow kitchen where there was a huge selection of food to choose from which was to the highest of standards. High quality fresh and extremely tasty. It was as if I was eating in a top notch restaurant. Now let’s talk about the staff. Every single staff member we came across was friendly, caring and genuinely wanted you to feel welcome and at home. This hotel has some of the best staff I have come across. Forget the luxury, forget the location forget all of that. It’s these staff members at this hotel that make the Fairmont truly special. These staff members are truly special and deserve the respect they have earned. They earned it through hard work and great attitude to their work. Well done Fairmont. You made our tenth wedding anniversary special. So much so we’ve booked to come back in May 2023. Thank you.
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Date of stay: June 2022Trip type: Travelled
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Response from Fairmont The Palm, Marketing at Fairmont The Palm
Responded today
Dear Neal Jones, It is a great pleasure for me to know that you were able to spend a fabulous tenth anniversary with us and experienced outstanding services. We are delighted that we have made your stay so perfect and memorable. All our colleagues were happy to know that you had so many delightful moments. Your appreciation and recognition are a wonderful encouragement for the entire team. Kossivi from the reception team is very pleased to know that you had an amazing visit. With reading this review, we are confirmed that we are on the right track. Once again, thank you for recommending us to other travelers and we look forward to the pleasure of welcoming you again soon. Best Regards, Janine Gerlich Resident Manager
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Ali B wrote a review Yesterday
Dubai, United Arab Emirates2 contributions
Everything was perfect. Staff are friendly and service oriented. Thanks for Suity at reception for her nice welcome and support. Surely will repeats our visit. Note: the review shall not ask for 200 words to proceed. By this note I done with the 200 words. Thanks
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Date of stay: June 2022Trip type: Travelled
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Response from Fairmont The Palm, Marketing at Fairmont The Palm
Responded today
Dear Ali B, We are delighted to read your feedback and thank you for deciding to share it with us. It is great to know that you got the chance to enjoy all of the facilities and services in the hotel. Suity from the reception team is very happy to receive this compliments. It is mandatory for the minimum 200 words as per the tripadvisor policy to ensure that we are able to know the details of your stay. Hoping that we are able to welcome you back very soon. Best Regards, Janine Gerlich Resident Manager
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Stay796633 wrote a review Yesterday
1 contribution
This was our second visit to The Fairmont. We had a great time here and you will not be disappointed with the hotel or the service you receive. From the moment you walk in to the moment you leave you are in good hands here. The main reason for this is the dedication of the staff doing everything possible to ensure your stay is memorable. It's not possible to mention everyone who made us feel so welcome, but those who did know exactly who they are , we would however, like to specially thank everyone on reception, the flow kitchen and house keeping for their extra efforts for us. Flow chefs, Head Chef Anil, Rahul and Dendi, Arul, Raj, Susheel in the restaurant, you went out of your way to help us. Thanks Team Fairmont for a great holiday. Ian & Julie
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Date of stay: June 2022Trip type: Travelled
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Response from Fairmont The Palm, Marketing at Fairmont The Palm
Responded today
Dear Stay796633, Thank you for choosing and experiencing the true hospitality of Fairmont The Palm that inspired you to share feedback with other travelers. The whole reception team, flow kitchen, housekeeping team and most especially the flow kitchen chefs Anil, Rahul, Dendi, Arul, Raj, Susheel are very happy to receive this amazing review. Once again, thank you for recommending us to other travelers and we look forward to the pleasure of welcoming you again soon. Best Regards, Janine Gerlich Resident Manager
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Mohannad A wrote a review Yesterday
Damascus, Syria1 contribution
Amazing stuff especially suity is very nice and kind i would highly recommend this hotel. the room was specious with really nice sea view the pool is great as well flow kitchen food is super delicious
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Date of stay: June 2022Trip type: Travelled
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Response from Fairmont The Palm, Marketing at Fairmont The Palm
Responded today
Dear Mohannad A, Thank you very much for your review and for recommending us to other travelers. It is great to hear that you enjoyed your stay and that you had the opportunity to experience great hospitality that our team is so proud to provide. I will ensure your comments are shared with the entire Fairmont The Palm Team. We hope to see you soon! Best Regards, Janine Gerlich Resident Manager
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Manj wrote a review Yesterday
London, United Kingdom2 contributions
This stay would not have been amazing if it wasn’t for the staff, Mary & and the concierge team were fantastic and Eolem was very kind in our departure from the hotel. If you go to Dubai, you must stay or visit the Fairmont hotel. 5 star all the way 😊
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Date of stay: June 2022Trip type: Travelled
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Response from Fairmont The Palm, Marketing at Fairmont The Palm
Responded today
Dear Manj, Thank you very much for your review. It has been a great pleasure reading your comments. We are glad to know that you had a wonderful experience and enjoyed an unforgettable stay with us. Mary and the whole team is very pleased to receive your compliments. Looking forward to welcoming you back again soon. Best Regards, Janine Gerlich Resident Manager
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Francesca F wrote a review 25 Jun
1 contribution
Have had the best 2 week holiday here in Dubai! The Fairmont Hotel is beautiful and the staff can’t do enough to help you. Special thanks to Praveenn & Diki who always kept our room spotless and always provided us with 5* service! Will definitely be back ☺️
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Date of stay: June 2022Trip type: Travelled
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Response from Fairmont The Palm, Marketing at Fairmont The Palm
Responded today
Dear Francesca F, We are delighted to read your feedback and thank you for deciding to share it with us. It is great to know that you got the chance to enjoy all of the facilities and services in the hotel. Praveen and Diki from the housekeeping team are very pleased to know that you find the room comfortable. We assure to pass on your kind words to the entire team and we all hope that you will come back very soon. Best Regards, Janine Gerlich Resident Manager
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Gustavo P wrote a review 25 Jun
1 contribution
"Treat the customer like you would want to be treated" Personally, the sentence above is the foundation of every world-class service because it touches the core of every one of us being humans, good humans. It's simple but powerful statement. With that intro, I want to talk about my experience at Fairmont The Palm. My family and I stayed for several weeks in this hotel that become our temporary home. It was our home because of the amazing humans working there. I want to talk about Rendel. Rendel is a natural leader but most importantly a wonderful human. Rendel looked after us like a guardian and proactively made things easier for me and my family who were moving to Dubai. From personalized towels for my baby to organizing a birthday party for my wife. All his idea btw. Long story short I will always prefer, recommend and stay at Fairmont The Palm for the quality of the people that they employ like Rendel, Rodolfo, Parvis, and many others. Thank you, Rendel, and congrats on your wedding! Cheers Thanks a lot Gustavo
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Date of stay: May 2022
Location
Service
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Response from Fairmont The Palm, Marketing at Fairmont The Palm
Responded today
Dear Gustavo P, Thank you for taking the time to reviewing your recent stay at Fairmont The Palm We were very happy to know that you had such a wonderful stay with us. It was a pleasure to read your review and to see how much you enjoyed our hotel and appreciated our facilities. We will certainly share your kind words with the entire Fairmont The Palm team. Rendel is very happy to receive this praises. I hope that we have you ample reasons to come back. Looking forward to welcoming you back again soon! Best Regards, Janine Gerlich Resident Manager
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PRICE RANGE
US$177 - US$376 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
391
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Frequently Asked Questions about Fairmont The Palm
Which popular attractions are close to Fairmont The Palm?
Nearby attractions include The View at The Palm (0.3 km), AURA SKYPOOL (0.3 km), and Nakheel Mall (0.3 km).
What are some of the property amenities at Fairmont The Palm?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Fairmont The Palm?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Fairmont The Palm?
Conveniently located restaurants include Khyber, RIVA - Ristorante, Bar & Beach, and Little Miss India.
Are there opportunities to exercise at Fairmont The Palm?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Fairmont The Palm have an airport shuttle?
Yes, Fairmont The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Fairmont The Palm have airport transportation?
Yes, Fairmont The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fairmont The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairmont The Palm offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.