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Auris Plaza Hotel

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#127 of 544 Hotels in Dubai
Certificate of Excellence
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Auris Plaza Hotel
Auris Plaza Hotel
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930 Reviews from our TripAdvisor Community

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Showing 583: English reviews
Al Jubail, Saudi Arabia
Reviewed 2 January 2017 via mobile

Between more than 44 hotels in Dubai, I couldn't choose any other hotel at all. This is my 5th or 6th stay on The hotel and I never feel bored with it. With its 5 star service, great calm location, beautiful design and furniture you will be surprised by the price specially if you compare it with other 5 stars...

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Helpful?
Thank Kingmuayad
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Kingmuayad, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your stay with Auris Plaza Hotel. Thank you for acknowledging the positive elements of your holiday and for recognizing our team's efforts who contributed a great part in making your stay more enjoyable. Auris Plaza Dubai...

Bielsko-Biala, Poland
Reviewed 2 January 2017 via mobile

Room was big and clean ( except carpet). Lacalization is quite good, near to the mall but there are also some disadventages. There is no view, next to the hotel there is a big construction site - they were working sometimes all night during our stay. Staff is very nice and helpful. Breakfasts are good. There is a shuttle bus...

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Helpful?
Thank aniakoz
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Aniakoz, Thank you for taking the time to share your kind words on TripAdvisor further to your stay in Auris Plaza Hotel. We sincerely appreciate all your positive comments and we are glad that we were able to deliver upon your expectations. We are happy that you had a wonderful experience and that you appreciated our big and cleaned...

Melbourne, Australia
Reviewed 1 January 2017 via mobile

Stayed there on our Honeymoon. The hotel had the following: Clean Room Quiet Good Amenities Not a lot of restaurants in close walking proximity. The set the room up for our honeymoon with roses chocolates etc

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Helpful?
Thank AzCronin
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear AzCronin, Thank you for taking the time to share your comments on Trip Advisor further to your stay with us. We are glad to know that we succeeded in providing you a stay that left you truly satisfied particularly with the service delivery by all our associates especially during your special occasion with us. Please let us know if...

Honolulu, Hawaii
Reviewed 29 December 2016

Really good location, five minutes walk to Emirates Mall. Great rooms, almost everything you can ask for, a very good standard. No problems what so ever, breakfast, dining, reception was great. The roof with a bar and a pool. Shuttle to the beach. Otherwise Dubai is getting more expensive nowadays, but I still recommend the place.

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Helpful?
Thank Jan J
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Jan J, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your stay with Auris Plaza Hotel. We appreciate your positive feedback on the quality of service that was provided by our associates especially the cleanliness, your restaurant experience and our front line staff was always...

Reviewed 29 December 2016 via mobile

We had a pleasant stay at auris plaza but it's definitely not up to the standard for a 5 star hotel. We experienced racism by various staff members. At breakfast we were often asked to wait for a table to get free despite there being various tables free. As soon as one of the locals arrived for breakfast they were...

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2Thank Asma C
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Mrs Asma, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your stay with Auris Plaza Hotel. We are glad to know that we succeeded in providing you a stay that left you truly satisfied particularly with the service delivery by all our associates especially Mostapha....

London, United Kingdom
Reviewed 28 December 2016

Pros - location - very good decent sized room and bathroom, generally very comfortable stay - furnishing does not look dated. - staff are generally attentive, busy and efficient. - housekeeping appears well-run Cons - stains on carpets are evident. - choice of breakfast could be improved in terms of choice and quality. - restaurant and cafe doesn't appear inspiring,...

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1Thank SuperTed76
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear SuperTed76, Thank you for taking the time to write your feedback on your stay with us. It is always very valuable for us to understand our guest experiences, so that we can continue to review our service standards. We are glad to know that we succeeded in providing you a stay that left you truly satisfied particularly with the...

Newcastle upon Tyne, United Kingdom
Reviewed 22 December 2016 via mobile

After paying for an earlier check in and then e-mailing in advance to confirm, I was still made to wait over 2 hours before I was given a room. The receptionist didn't seem to care that we had just come off an 8 hour flight other than saying that's just how the system works. Absolute scam that they charge people...

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2Thank Thomas3001
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Mr Thomas 3001, Thank you for taking the time to give us feedback on your stay with us. Needless to say I was sorry to read that your experience was not exactly what you would have expected from a 5 stars Hotel. I would like to get some details regarding your check in experience in our property, if you...

Zagreb, Croatia
Reviewed 22 December 2016 via mobile

We stayed at Auris Plaza for 7 nights. Our visit was business and vacation, so location of the hotel was perfect for us. It's super close to Mall of the Emirates, so we went there every day to grab lunch, or do some shooping. There you can find closest metro station. Public beach and Dubai Marina are quick taxi ride...

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3Thank bella3004
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Bella 3004, Thank you for taking the time to write your review on TripAdvisor following your visit to Auris Plaza Hotel and it was a pleasure to have you in our Property. Auris Plaza Hotel continues to strive and deliver efficient service standards and we are delighted to know that we have achieved this during your stay with us...

Reviewed 14 December 2016 via mobile

I stay in auris hotel many times when I visit Dubai last two years was really good from service, food , price but now Fortunately everything were different and changed. - THE PRICE very high compared with prices from the past I don't know why ! -THE ROOM many insect on corners and some warms on my wall , the...

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Helpful?
Thank Mohammed A
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Mr Mohammed, Thank you for taking the time to write in details your experience during your stay with Auris Plaza Hotel. Whilst an apology will regrettably not alter the outcome of your stay experience on this occasion, I do extend it with all sincerity. I am disappointed to read that you experienced inconveniences during your stay particularly in regards...

Reviewed 14 December 2016 via mobile

I stay at this hotel it was my first time here I always stay nearby Dubai mall I would like to thank all the team from restaurants special the Russian lady I can not remember the name I think her name Alina and from reception Samah she the one make my check in it was fast and she welcome me...

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2Thank Mina R
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear M. Mina, Thank you for taking the time to write your review on TripAdvisor following your visit to Auris Plaza Hotel and it was a pleasure to have you in our Property. We value your positive feedback; your comments will definitely go a long way in motivating our associates especially Samah, Julie and Rachid to continue to give the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Al Barsha, this hotel is just a 5-minute walk from the Mall of the Emirates. It features an outdoor swimming pool and a fitness center. Wi-Fi is free in all rooms and public areas. The spacious, air-conditioned rooms and suites at the Auris Plaza Hotel each have a sitting area with a flat-screen TV. They include deluxe linens and pillows, and the bathrooms have bathrobe and a hairdryer. Didon Restaurant serves a range of international and Arabic dishes with both options from the menu and buffet options. A 24-hour room service is also available. Hookah Lounge has a variety of Shisha flavors. Tour information is available from the 24-hour front desk, which also provides luggage storage. Free valet parking is available on site. The Auris Plaza Hotel is 5 miles from the Palm Islands and 9 miles from the famous Dubai Mall. ... more   less 

Additional Information about Auris Plaza Hotel

Address: Al Barsha Al Sarayat St, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €106 - €321 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Auris Plaza Hotel 5*
Number of rooms: 337
Reservation Options:
TripAdvisor is proud to partner with Agoda, Fastbooking, Booking.com, Expedia, Hotel.de, Asiatravel.com Holdings and Hotels.com so you can book your Auris Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#41 Family Hotel in Dubai
#66 Business Hotel in Dubai
#77 Spa Hotel in Dubai
#84 Romantic Hotel in Dubai
#119 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Auris Plaza Hotel staff and other travellers.
38 questions
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Questions? Get answers from Auris Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don´t know”
 of 5 bubbles kimbolinder, 6 Jan 2017 | Read review
“On south side away from building site”
 of 5 bubbles jstevens5865, 5 Jan 2017 | Read review
“Location on this hotel will be the biggest plus.”
 of 5 bubbles SuperTed76, 28 Dec 2016 | Read review
“Book directly through the hotel's website because you get a late check out at 4pm”
 of 5 bubbles Aicelle, 29 Nov 2016 | Read review
“Away from the construction sites”
 of 5 bubbles 190phils, 27 Nov 2016 | Read review
5 of 5