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Auris Plaza Hotel

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#140 of 541 Hotels in Dubai
Certificate of Excellence
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Auris Plaza Hotel
Auris Plaza Hotel
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971 Reviews from our TripAdvisor Community

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Showing 607: English reviews
Reviewed 4 weeks ago

Really it was a very nice stay , reception staff was very helpful specially Samah &kharen , rooms are very clean and nice pool in the rooftop. There are free shuttle to different malls and beach as well.

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Helpful?
1Thank Ines M
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Mrs Ines, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your stay with Auris Plaza Hotel. We value your positive feedback; your comments will definitely go a long way in motivating our associates to continue to give the exemplary level of service as experienced by...

Riyadh, Saudi Arabia
Reviewed 4 weeks ago

" Kindly hotel, I feel like at home ,excellent staff!" I lack proper words to describe how good my stay was. Do note, this is a 4 -star, this same 5-star service .Bizarrely not expensive place, it's pricey.Amazing , has to be the best holiday ever,hotel-houses are gorgeous, real character and everywhere so spotlessly clean,to this hotel, professional, helpful on...

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Helpful?
Thank milym25
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Milym25, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your stay with Auris Plaza Hotel. Kindly allow me to express my gratitude for your wonderful detailed review that you have shared and will definitely encourage our team to continue providing to our valued guests, the...

Perugia, Italy
Reviewed 4 weeks ago via mobile

Very poor quality rooms and hotel. No place for breakfast, we staid for 3 days and all 3 days we had to wait for at least 10 to 15 minutes for a table in a very crowded and smelly room. Quality of mattresses very poor and very smelly rooms. Not good at all. Neither the location is good.

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Helpful?
Thank Patatosa012013
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Patatpsa012013, Thank you for taking the time to give us feedback on your stay with us. It is always very valuable for us to understand our guest experiences, so that we can continue to review our service standards. Needless to say I was sorry to read that your experience was not exactly what you would have expected from a...

Kleppe
Reviewed 4 weeks ago

It was 9 years since we last was in Dubai and this trip we looked after a hotel close to a mall and the metro. Found this hotel on the web, and we booked it online on the hotels own webpages with breakfast for a fair price since we booked it early. Let start with the things that was great....

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Helpful?
Thank Rune K
Shady-Hachem, Director or Rooms at Auris Plaza Hotel, responded to this review

Dear Mr Rune, Thank you for taking the time to share your detailed comments regarding your recent stay at Auris Plaza. I was happy to know that you found our rooms spacious, clean with a very comfortable bed, as well as you had a nice experience at the roof top Pool and the good quality of breakfast. The team consistently...

Doha, Qatar
Reviewed 21 March 2017

I've always liked staying there. Strategic location, nice room (now not so nice), good guest service (turned TERRIBLE).. until this stay! I had booked using booking.com on the 15th of March, scheduled to arrive on the 16th. Now all was fine, and I boarded my flight, only to find, as I got off the plane that they cancelled my booking...

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Helpful?
3Thank Comocho
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Comocho, Thank you for taking the time to write your review on TripAdvisor following your recent visit to Auris Plaza Hotel. Having stayed at the hotel before and enjoyed your experience with us, we are largely disappointed that you ran into these inconveniences upon arrival and I appreciate you bringing these points to my attention. We take measures to...

Iasi, Romania
Reviewed 20 March 2017

We stayed at Auris for 8 days and had double room with breakfast. In my opinion, the rooms are having everything you want to find in a 5stars room hotel : very big and clean room, comfty bed with nice view above the city, nice bathroom too. The food at the hotel is ok but a bit expensive. The hotel...

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Helpful?
Thank Laraamariei
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Laraamariei, We sincerely thank you for choosing to stay at Auris Plaza Hotel and for sharing your wonderful experience with us. We are delighted to read your wonderful comments, it gives us the pleasure to know that you had an amazing stay experience. There is nothing better than knowing that we met your expectations, it really meant a lot...

Reviewed 17 March 2017

Really 4*+ hotel with amazing room with a bathroom bigger than o Paris hotel room very hi-tech equipped. Very good located 5min walk from Mall of Emirates. Inside the mall is the metro station and a taxi station (taxi is around 30 eurocents/km) The breakfast is incredible, you can find everything you can imagine, even crispy bacon (veal bacon). The...

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Helpful?
Thank Octav M
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Octav, Thank you for sharing your review and for rating your stay here on TripAdvisor®. I appreciate your feedback in regards to your experience at Auris Plaza Hotel. Your comments are encouraging to read and I am happy that you enjoyed your overall visit. I sincerely thank you for all your praises especially in regards to the quality of...

Rochester, United Kingdom
Reviewed 14 March 2017

This is nice hotel but the property needs proper maintance, I stayed in room 514, all seemed ok till we tried to turn on the lights only the side lighting worked after calling reception a man came up and tried to get them working after 5 mins he went away saying he would be back with another remote control, he...

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Helpful?
Thank John T
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Mr John T, First of all, please let me thank you for taking the time to share your detailed comments further to your stay among us. Needless to say I was sorry to read that your experience was not exactly what you would have expected from a top rated Hotel especially regarding the technical issue of your room lighting...

Halmstad
Reviewed 13 March 2017 via mobile

Lets start with the positive stuff. The hotel is located within a 5 minute walk to Mall of the Emirates, and another 5 minutes away from the Metro (that takes you to all directions of the city of Dubai). The room was big and spacious, leaving nothing to complain about. The staff members of the Rooftop poolarea were very friendly,...

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Helpful?
1Thank Tomas24
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Tomas24, Thank you for taking the time to write a detailed review of our hotel and please accept our sincerest apologies for falling short of providing the level service synonymous with Auris Hotels. I am disappointed that the team were not able to fix and resolve the breakfast issue which for two consecutive days, there is absolutely no excuse...

Kuwait City, Kuwait
Reviewed 10 March 2017 via mobile

The location is excellent, the price of room was very good, clean hotel and friendly staff. There are things which I did not like such as cleaning staff are always noisy and shouting at each other in the corridors, banging and slamming doors and their tools this was like this for 4 nights from 3:00pm to 10:30pm

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Helpful?
1Thank Al-Jilaijil
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Al-Jilaijil, Thank you for taking the time to give us feedback on your stay with us. It is always very valuable for us to understand our guest experiences, so that we can continue to review our service standards. Needless to say I was sorry to read that your experience was not exactly what you would have expected from a...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Al Barsha, this hotel is just a 5-minute walk from the Mall of the Emirates. It features an outdoor swimming pool and a fitness center. Wi-Fi is free in all rooms and public areas. The spacious, air-conditioned rooms and suites at the Auris Plaza Hotel each have a sitting area with a flat-screen TV. They include deluxe linens and pillows, and the bathrooms have bathrobe and a hairdryer. Didon Restaurant serves a range of international and Arabic dishes with both options from the menu and buffet options. A 24-hour room service is also available. Hookah Lounge has a variety of Shisha flavors. Tour information is available from the 24-hour front desk, which also provides luggage storage. Free valet parking is available on site. The Auris Plaza Hotel is 5 miles from the Palm Islands and 9 miles from the famous Dubai Mall. ... more   less 

Additional Information about Auris Plaza Hotel

Address: Al Sarayat St, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €87 - €270 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Auris Plaza Hotel 5*
Number of rooms: 337
Reservation Options:
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Hotel Style:
#41 Family Hotel in Dubai
#66 Business Hotel in Dubai
#83 Spa Hotel in Dubai
#84 Romantic Hotel in Dubai
#128 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Auris Plaza Hotel staff and other travellers.
43 questions
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Questions? Get answers from Auris Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room at the back due to main road and construction next door”
melissakatea, 26 Apr 2017 | Read review
“High floor give you a better view”
geoffro2016, 7 Apr 2017 | Read review
“Upper floors facing main street have best views.”
EricAndLatrice, 4 Apr 2017 | Read review
“will definitely be returning”
milym25, 27 Mar 2017 | Read review
“Near the emirates mall”
Laraamariei, 20 Mar 2017 | Read review
5 of 5