I had stayed there in April 2021, during COVID. Decent place. Got asked to leave the gym early because the trainer had plans. Who does that? They don't provide dental kits. Major downfall. I requested towels and mats for over 2 days and got it when I went to the reception. No tissues too. Got tissues after 36 hours. Lol got tired of asking for things. Leaving with so much regrets. Never again.
3 star facilites not 5 star. rooms r dirty. i stayed 4 nights in march 2021. staf r no helpfull, icnt anderstad why they wrote 5 Star. breakfast r very very expensive.no remot system for car parking place.
This is one of the best hotel in dubai and it is in budget. Rooms are so clean and big as well as washroom. This hotel looks more beautiful than pictures in reality. This hotel will not disappoint you. Reserve you stay and relax
I am writing to tell about a wonderful experience that my family and I had while staying at Carlton Palace Hotel. Such a relaxed and clean hotel, we stay here for almost a week with my family. The room was both spacious and well maintained. We particularly liked the marble staircase, glass lifts were stunning And also the roof top bar and pool the best thing. The hotel is well situated for the Metro stations nearby. There is a good vibe to this place with a really good and friendly service, we are extremely grateful to all your Staffs especially Duty Manager Mr. Shiyam who really courteous and attentive to all our needs and the guest relation Fatima, bellman Sendrick. Also The Food and Beverage team Vincent and Eshwar who really took good care of our food especially sons meal. Also thankful to Housekeeping staffs who are very attentive on every single request. Marwin, Madu and Erna. And engineer Ranjit who visit us to fix the TV channels we have received a truly special treatment that went way beyond our expectations. Though hotel was following covid-19 guidelines, it was not a trouble for us and we enjoyed our stay to best. We enjoyed our stay and look forward to returning in the future Thank you and I really recommend this place. Regards Luxminath Suriyakumaran…
I would like to rate the above subject and the rating of hotel totally EXCELLENT specially Ms. Jean and the whole Team! It was amazing staying here. I appreciate kind hospitality! Thank you management!
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