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      Carlton Palace Hotel

      778 Reviews
      #203 of 546 Hotels in Dubai
      Al Maktoum Rd | Deira, Dubai 56262, United Arab Emirates
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      Best prices for your stay
      6/8/2017 7/8/2017
      Savings alert: 31% below average rate

      The price you found is 31% lower than this hotel's average rate of US$114/night.

      We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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      US$79US$112
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      Expedia.comUS$109
      Booking.comUS$112
      Orbitz.comUS$109
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      TravelocityUS$109
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      Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
      All photos (873)
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      Traveller (286)
      Room & Suite (498)
      Pool & Beach (43)
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      Overview
      4.0
      778 reviews
      • Excellent45%
      • Very good34%
      • Average12%
      • Poor4%
      • Terrible5%
      Travellers talk about
      “roof top pool” (22 reviews)
      “close to the airport” (26 reviews)
      “al rigga” (7 reviews)
      Free Wifi
      Parking
      Breakfast Buffet
      Air Conditioning
      Pool
      Non-Smoking Rooms
      Restaurant
      Airport Transportation
      Room Service
      Suites
      Rooftop Bar
      Fitness centre
      Concierge
      Spa
      Wheelchair Access
      Business Centre
      Dry Cleaning
      Self-Serve Laundry
      Shuttle Bus Service
      Babysitting
      5.0 Star Hotel
      All hotel details
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      Similar hotels
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      The Carlton Tower Hotel
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      Rooms
      6 Aug7 Aug
      |
      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (778)
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      1 - 5 of 655 reviews

      Reviewed 3 days ago via mobile
      Made me pay for a night tow times!!!

      My reservation was at 21 and before that date i called to tell them that i will be there after midnight. When i came i was surprised that they did not prepare my room and took 320 local currency for that night. I was pissed...More

      Thank عبدالله ا
      Reviewed 15 June 2017 via mobile
      What was that all about

      Greeted at airport as planned. Arrived at hotel. Nobody offered to help with bags. The 'door man' stood by closed door which I let myself in. Continued to check in desk. Room was not ready! Told to wait in a sofa and receive complementary drinks....More

      1  Thank Jill M
      Response from Hosni A, General Manager at Carlton Palace HotelResponded 5 weeks ago

      Dear JillM, Thank you for choosing to stay at Carlton Palace Hotel. Our apologies for what you experienced. We take all of our guest feedback into great consideration. Whenever it is convenient for you, our Director of Operations, Ms. Vidya Adams would be able to...More

      Reviewed 30 May 2017
      upgrade needed

      This hotel is marketed as 5*, but probably it were 10 years ago. Not it is very close to 4*. I would say that for that money what they ask (around 100e) it is ok, but not a penny more. All facilities are already old...More

      Thank Postmen
      Response from Hosni A, General Manager at Carlton Palace HotelResponded 1 June 2017

      Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review with regards to your stay with us. Also, thank you for providing helpful feedback on how to improve the service we provide...More

      Reviewed 11 May 2017 via mobile
      Mr

      Spacious rooms, good view, good service at the reception, close to the station, reasonable price, everything seems to be working fine. Mattress could be more comfortable, I wasn't really happy about that and the light are a bit annoying needed to get up of my...More

      1  Thank oniope
      Response from Hosni A, General Manager at Carlton Palace HotelResponded 22 May 2017

      Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your invaluable review of our property. Also, thank you for your feedback about the mattress. Please note that we have added memory foam toppers into...More

      Reviewed 8 May 2017
      4 *

      Its a 4* , dony call it 5*, I dont know why they sell it as a 5* , its a good 4* as it has old building and all WC and Bath accessories were RUSTY. its not close to metro station as we had...More

      Thank aminfatehi
      Response from Hosni A, General Manager at Carlton Palace HotelResponded 11 May 2017

      Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review with regards to your stay with us. Also, thank you for providing helpful feedback on how to improve the service we provide...More

      Similar hotels
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      The Carlton Tower Hotel
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      About
      Amenities
      • Top amenities
      • Pool
      • Room Service
      • Restaurant
      • Bar/Lounge
      • Fitness Centre with Gym / Workout Room
      • Spa
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Room Service
      • Dry Cleaning
      • Meeting Rooms
      • Business Centre with Internet Access
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Shuttle Bus Service
      • Airport Transportation
      • Self-Serve Laundry
      • Babysitting
      • Room amenities
      • Air Conditioning
      • Minibar
      • Things to do
      • Pool
      • Restaurant
      • Bar/Lounge
      • Fitness Centre with Gym / Workout Room
      • Spa
      Details
      • Price range
      • US$36 - US$231 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #82 Business Hotel in Dubai
      • #106 Spa Hotel in Dubai
      • #119 Romantic Hotel in Dubai
      • #171 Luxury Hotel in Dubai
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Smoking rooms available ,
      • Family Rooms
      • Number of rooms
      • 212
      • Reservation Options
      • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Ctrip TA, Travelocity, TripOnline SA, Hotwire, Cancelon, getaroom.com, HRS and HotelQuickly so you can book your Carlton Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • United Arab Emirates >
      • Emirate of Dubai >
      • Dubai
      • Also Known As
      • Hotel Metropolitan Palace ,
      • Metropolitan Palace Dubai
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      All photos (873)
      Full view
      Traveller (286)
      Room & Suite (498)
      Pool & Beach (43)
      Dining (28)
      Hotel & Grounds (271)
      Bathroom (11)
      Business Centre & Event Rooms (7)
      Family and Play Areas (1)
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      Ask a question
      Questions & Answers
      See all 20 questions
      hamidiust2010
      7 December 2016|
      Answer
      Response from Alaa A | Reviewed this property |
      I went with my family, there's disco I think there's entrance for hotel guests from Hotel
      0
      Votes
      agagagagagag
      2 December 2016|
      Answer Show all 2 answers
      Response from Wyle A | Reviewed this property |
      I don't know what you mean by joiner. But it will be the same as any other five star hotel around the world.
      0
      Votes
      agagagagagag
      13 November 2016|
      Answer Show all 2 answers
      Response from Wyle A | Reviewed this property |
      That would depend on how many people the room is booked for.
      0
      Votes
      Room Tips
      "there is so many other 5* they can choos"
      Read review
      "Book as high up as possible."
      Read review
      "pls ignore this hotel"
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      "very near the airport"
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