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Carlton Palace Hotel

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Al Maktoum Rd Deira, Dubai 56262 United Arab Emirates
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About

#299 of 773 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Luxurious 5-star service at the Carlton Palace Hotel. Welcome to the Carlton Palace Hotel - a grand 5-star hotel in the heart of Deira within easy reach of Dubai Creek, Dubai Airport, metro stations and the World Trade Centre. Carlton Palace Hotel is a luxurious hotel for both leisure and business travellers with an unparalleled combination of exemplary service, beautifully renovated rooms, stunning decor, international dining, central location and value for money. Reminiscent of an elegant era, the magnificent Baroque lobby with an imposing double staircase leads to the 212 spacious and newly refurbished rooms and suites. The rooms range from 32-250 m² and are centred around an imposing balustrade-lined Atrium with greenery encircling a fountain. The hotel features all the facilities of a 5-star hotel including rooftop swimming pool, spacious fitness centre with views of the city, business centre, a variety of restaurants and bars, 24-hour room service, conference and ballroom facilities as well as three floors dedicated to executive rooms and suites overlooking a classic Executive Lounge. Our welcoming staff will attend to your every need at check-in and beyond. That's a promise.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Centre with Internet Access
Wifi
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
24-hour security
Concierge
Currency exchange
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
Filipino, Hindi

Location

Full view
91Great for walkers
Grade: 91 out of 100
136Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
1,331Reviews39Q+A100Room tips
Traveller rating
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Popular mentions
Sal wrote a review 12 Apr
2 contributions
I had stayed there in April 2021, during COVID. Decent place. Got asked to leave the gym early because the trainer had plans. Who does that? They don't provide dental kits. Major downfall. I requested towels and mats for over 2 days and got it when I went to the reception. No tissues too. Got tissues after 36 hours. Lol got tired of asking for things. Leaving with so much regrets. Never again.
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Date of stay: April 2021Trip type: Travelled with family
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qazafar wrote a review 11 Apr
1 contribution
3 star facilites not 5 star. rooms r dirty. i stayed 4 nights in march 2021. staf r no helpfull, icnt anderstad why they wrote 5 Star. breakfast r very very expensive.no remot system for car parking place.
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Review collected in partnership with this hotel
Date of stay: March 2021
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karan-Brazil wrote a review 9 Apr
1 contribution
This is one of the best hotel in dubai and it is in budget. Rooms are so clean and big as well as washroom. This hotel looks more beautiful than pictures in reality. This hotel will not disappoint you. Reserve you stay and relax
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Review collected in partnership with this hotel
Date of stay: March 2021
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Response from Front Office Team, Guest Services / Front Office at Carlton Palace Hotel
Responded 5 days ago
Dear Valued Guest, Thank you for choosing to stay at The Carlton Palace Hotel. Also, our appreciation to your kind word regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Vidya Adams Cluster Operations Manager
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Luxminath Suriyakumaran wrote a review 5 Apr
Colombo, Sri Lanka44 contributions44 helpful votes
I am writing to tell about a wonderful experience that my family and I had while staying at Carlton Palace Hotel. Such a relaxed and clean hotel, we stay here for almost a week with my family. The room was both spacious and well maintained. We particularly liked the marble staircase, glass lifts were stunning And also the roof top bar and pool the best thing. The hotel is well situated for the Metro stations nearby. There is a good vibe to this place with a really good and friendly service, we are extremely grateful to all your Staffs especially Duty Manager Mr. Shiyam who really courteous and attentive to all our needs and the guest relation Fatima, bellman Sendrick. Also The Food and Beverage team Vincent and Eshwar who really took good care of our food especially sons meal. Also thankful to Housekeeping staffs who are very attentive on every single request. Marwin, Madu and Erna. And engineer Ranjit who visit us to fix the TV channels we have received a truly special treatment that went way beyond our expectations. Though hotel was following covid-19 guidelines, it was not a trouble for us and we enjoyed our stay to best. We enjoyed our stay and look forward to returning in the future Thank you and I really recommend this place. Regards Luxminath Suriyakumaran
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Date of stay: March 2021
Location
Service
Sleep Quality
Room Tip: The room was both spacious and well maintained.
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Response from Front Office Team, Guest Services / Front Office at Carlton Palace Hotel
Responded 5 days ago
Dear Valued Guest, Thank you for choosing to stay at The Carlton Palace Hotel. Also, our appreciation to your kind word regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Vidya Adams Cluster Operations Manager
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Farhad wrote a review Mar 2021
1 contribution
I would like to rate the above subject and the rating of hotel totally EXCELLENT specially Ms. Jean and the whole Team! It was amazing staying here. I appreciate kind hospitality! Thank you management!
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Date of stay: March 2021Trip type: Travelled solo
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Response from Front Office Team, Guest Services / Front Office at Carlton Palace Hotel
Responded 2 weeks ago
Dear Valued Guest, Thank you for choosing to stay at The Carlton Palace Hotel. Also, our appreciation to your kind word regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Vidya Adams Cluster Operations Manager
Read more
Previous
PRICE RANGE
US$42 - US$169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel metropolitan palace, metropolitan palace dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Rigga / Deira
NUMBER OF ROOMS
212
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Frequently Asked Questions about Carlton Palace Hotel
Which popular attractions are close to Carlton Palace Hotel?
Nearby attractions include Doha Centre (0.4 km), Al Dana Centre (0.04 km), and Rampant Lion Night Club, Open Disco (0.02 km).
What are some of the property amenities at Carlton Palace Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Carlton Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Carlton Palace Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Carlton Palace Hotel?
Yes, parking is available to guests.
What are some restaurants close to Carlton Palace Hotel?
Conveniently located restaurants include Table 9, Morgan's Gastropub, and Gusto Italian Restaurant.
Are there opportunities to exercise at Carlton Palace Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Carlton Palace Hotel have an airport shuttle?
Yes, Carlton Palace Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Carlton Palace Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Carlton Palace Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Carlton Palace Hotel?
The staff speaks multiple languages, including Hindi and Filipino.