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    Carlton Palace Hotel

    Al Maktoum Rd | Deira, Dubai 56262, United Arab Emirates
    Save
    Best prices for your stay
    6/8/2017 7/8/2017
    Savings alert: 45% below average rate

    The price you found is 45% lower than this hotel's average rate of US$113/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$66
    US$62
    SAVE US$4
    US$64
    US$66
    Traveller (286)
    Room & Suite (498)
    Pool & Beach (43)
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    Overview
    • Excellent45%
    • Very good34%
    • Average12%
    • Poor4%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (778)
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    1 - 5 of 655 reviews

    Reviewed 1 week ago via mobile

    My reservation was at 21 and before that date i called to tell them that i will be there after midnight. When i came i was surprised that they did not prepare my room and took 320 local currency for that night. I was pissed...More

    Thank عبدالله ا
    Response from Hosni A, General Manager at Carlton Palace HotelResponded 6 days ago

    Dear Valued Guest, Thank you for choosing to stay at Carlton Palace Hotel. We do apologize for your experience not exacting your expectations. We would like to know more about it. Once it is convenient, you can send our Cluster Operations Manager, Ms. Vidya Adams...More

    Reviewed 15 June 2017 via mobile

    Greeted at airport as planned. Arrived at hotel. Nobody offered to help with bags. The 'door man' stood by closed door which I let myself in. Continued to check in desk. Room was not ready! Told to wait in a sofa and receive complementary drinks....More

    1  Thank Jill M
    Response from Hosni A, General Manager at Carlton Palace HotelResponded 18 June 2017

    Dear JillM, Thank you for choosing to stay at Carlton Palace Hotel. Our apologies for what you experienced. We take all of our guest feedback into great consideration. Whenever it is convenient for you, our Director of Operations, Ms. Vidya Adams would be able to...More

    Reviewed 30 May 2017

    This hotel is marketed as 5*, but probably it were 10 years ago. Not it is very close to 4*. I would say that for that money what they ask (around 100e) it is ok, but not a penny more. All facilities are already old...More

    Thank Postmen
    Response from Hosni A, General Manager at Carlton Palace HotelResponded 1 June 2017

    Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review with regards to your stay with us. Also, thank you for providing helpful feedback on how to improve the service we provide...More

    Reviewed 11 May 2017 via mobile

    Spacious rooms, good view, good service at the reception, close to the station, reasonable price, everything seems to be working fine. Mattress could be more comfortable, I wasn't really happy about that and the light are a bit annoying needed to get up of my...More

    1  Thank oniope
    Response from Hosni A, General Manager at Carlton Palace HotelResponded 22 May 2017

    Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your invaluable review of our property. Also, thank you for your feedback about the mattress. Please note that we have added memory foam toppers into...More

    Reviewed 8 May 2017

    Its a 4* , dony call it 5*, I dont know why they sell it as a 5* , its a good 4* as it has old building and all WC and Bath accessories were RUSTY. its not close to metro station as we had...More

    Thank aminfatehi
    Response from Hosni A, General Manager at Carlton Palace HotelResponded 11 May 2017

    Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review with regards to your stay with us. Also, thank you for providing helpful feedback on how to improve the service we provide...More

    Hilton Dubai Creek
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    Details
    • Price range
    • US$55 - US$248 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #82 Business Hotel in Dubai
    • #107 Spa Hotel in Dubai
    • #119 Romantic Hotel in Dubai
    • #176 Luxury Hotel in Dubai
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 212
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Orbitz, Hotels.com, TripOnline SA, Travelocity, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Carlton Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Arab Emirates >
    • Emirate of Dubai >
    • Dubai
    • Also Known As
    • Hotel Metropolitan Palace ,
    • Metropolitan Palace Dubai
    Add Photo Photos
    Traveller (286)
    Room & Suite (498)
    Pool & Beach (43)
    Dining (28)
    Hotel & Grounds (271)
    Bathroom (11)
    Business Centre & Event Rooms (7)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    Sun_TT1990
    24 July 2017|
    AnswerShow all 3 answers
    Response from Goingonhols | Reviewed this property |
    I don't think there is private parking at this hotel as we got a taxi from airport to the hotel however it is just off the main road and u could get a space close to the hotel I would send a message and ask the hotel they... More
    0
    Votes
    hamidiust2010
    7 December 2016|
    Answer
    Response from Alaa A | Reviewed this property |
    I went with my family, there's disco I think there's entrance for hotel guests from Hotel
    0
    Votes
    Room Tips
    "there is so many other 5* they can choos"
    Read review
    "Book as high up as possible."
    Read review
    "pls ignore this hotel"
    Read review
    "very near the airport"
    Read review
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