Great experience here. The staff is friendly, the location is fun, and the gentlemen at the concierge, specifically Mani and Moshraf were super super helpful. We had a task for them and they made sure to carry it out as needed. We were also quite pleased with the executive lounge offerings here. All in all a great experience.
We just arrived home after staying for 9 days at the hotel. I find some of the previous comments a bit unfair. It is true that it is noisy as they are building next to the hotel but this is Dubai in a nut shell and normally a well known issue. The furniture is a bit dated, a bit more modern would have been nice. Other than that I cannot fault the hotel. The staff were very friendly, reception, beach, waiters, maids nothing was difficult. We had a family suite as it was the best option with 2 teenagers. We therefore had access to the executive club lounge and went several times for afternoon tea and happy hour, which was nice. It’s possible to have breakfast there too, however as it is s bit small I suggest the normal breakfast place instead. The breakfast buffet had everything including gluten-free bread and staff were serving at every station. The pool is fine, one part gets shaded in the afternoon which was a blessing end of August/ beginning of September but could be annoying when it is less hot. The beach was really great and kept clean by the staff. The staff slso payed attention so nobody outside the hotel installed themselves in front of the hotels sun loungers. Great possibilities for beach walks in both directions. The hotel is situated “in the middle “ of JBR so many options for restaurants, fastfood, groceries, pharmacy and so on. About 10 minutes walk to the Dubai Marina mall about 12 minutes to the nearest metro station. Easy access to the Marina where it is great to go for morning walks/jog or hangout in the evening. We ate at 2 of the restaurants at the hotel which were both fine. If you are not looking for a “bling bling” hotel then I would recommend this hotel. We would definitely come back, we really enjoyed it.…
Loved the hotel and the staff. Great location. Close to the beach, the clubs, the restaurants and shopping. Thanks to Mani (concierge desk) and all the staff. Trader Vic was a fun restaurant as well. The hotel is only a 30 -45 mins rive from the Dubai airport.
Just had the best massage I’ve ever had from Ida at the spa in the Hilton Dubai Jumeirah. Would definitely recommend if you are looking for the ultimate relaxation therapy to book there. Thank you Ida
My business trip in Dubai has been amazing and Pooja and her team have been amazing. She has made the stay memorable and everything has been sorted from the moment I got here. Mosharof from concierge team has been great help and customer service has been 10 out of 10. I will be back again in March with the whole family and thoroughly look forward to it.
I celebrated my day of birthday in hilton palm and it was one of happiest birthday in my life. Special thank you to SOUMIA she is very kind and friendly,relay she made my day💝I planing go back there on holidays.
I stayed there for 9 nights with family and for business. Hotel is in the middle of Jumeirah Beach and by walking you could reach a lot of bars restaurants, and cafeterias. It has its own private beach together with an outdoor pool. Hotel itself has couple of bars where you can enjoy good drinks and sometimes love music. Room and bathroom were big, clean and comfortable.
Run-of-the-mill 5 star hotel in Dubai. Compact, not much to look at except, sea, a small part of sand, and a massive building site next door. There were some issues with towels (kept running out) and sunbeds (lack of), and I think generally the hotel is over-populated for its resources and facilities. Otherwise, food and service was very good, as with everywhere in Dubai. Prices for drinks was high. Nice bar at the top. Clean pool. Overall, 5 star standard, nothing special, in a very oppressive rule-bound city. I wouldn't go again to Dubai and I wouldn't really recommend this hotel, not for value for money. Europe reigns.
Excellent hotel for facilities, location and staff. Special thanks to Thike & Zena for going over and above to make our stay more enjoyable. Would highly recommend this hotel and the Hilton group. Would definitely return.
Room Cleanliness was the best. Mr. Pradeep kept my room to clean to the highest standards. The bedroom and bathroom were kept spotless resupplied as needed. He also helped me learning to new items like the appliances like the new coffee pot to TV remote and helped me replace my power adapter. Whenever I had quick question he was always ready to guide me in the right direction. I consider him a true value to the hotel. So if you get a chance to stay at the hotel, stop by and say hello to a very nice person.