I stayed in al bustan residence for 3 months with my family and I had very wonderful experience. All the staff and the management are friendly and they will help your stay peaceful. There are so many good facilities in al bustan like swimming pool, tennis court, laundry ample parking good house keeping staff. The swimming is the best part of our stay. My family enjoyed it thoroughly, I enrolled them in the swimming classes and under swimming coach Mr Islam who is a an expert in this field, they learned various stokes of swimming. It is also well maintained and temperature controlled. We played tennis on the terrace which is a different experience. The RDM mr majid also gave discount when I asked him to extend my stay 1 day. Thanks for the services and inshallah in future also I will stay in bustan and will recommend family n friends.…
I’ve been in Al Bustan Center for 4 months and it was the worse experience ever in a hotel!! It was full of drama and unprofessional behavior from their staff. Absolutely horrible, they don’t deserve not even a star. I don’t recommend this hotel not even to my worse enemy. I had to complain 7 times for a noisy neighbor in order for them to move a finger. After than, another neighbor let their kids in the hallway to play like it’s their own playground. The drama didn’t finished yet. If you take the risk to stay here, please never use the laundry. For three times they ruined my white clothes and they never took the responsibility for it. I’ve made a small burn on the tv console and they made a huge deal about it. They took our deposit 500 aed + 350 aed for an old ugly furniture. Don’t get me wrong, I pay for my mistakes and I have no issue to take responsibility for it, but in this situation is not fair. Next to us, our neighbor burn their table with an iron and he didn’t paid the same amount. I asked the hotel staff about the policy and the fact that neighbor paid the same amount as us and he told me this is not my business. Is this customer service or a circus? How is this fair?? And they dare to lie too, saying that in my neighbor’s case was a burn on a small table, but I remember very well that small table is made of glass, how is getting burnt out? The staff was absolutely rude and unprofessional. One of the manager was treating me horrible, rolling his eyes, aggressive body language, raising his voice and he didn’t even listen to what I was saying. After all this drama, we had to pay full amount in order to check out. No compensation for my ruined clothes, no compensation for the noisy neighbors! No compensation for all this drama. And it’s not safe as well. Fire alarm went on all the time to different rooms and nobody came to check out. What if a fire was on and it gonna put us in danger? …
Hello Adored Al Bustan Hotel Administration. We want to give away a lot of blog gratitude for cozy and clean rooms, for deliciously prepared food, for pleasant service, for the convenience provided in the form of a shop, and transport of a clean pool and a pleasant sauna. Once again we want to express our deep gratitude to the entire administration of the Al Bustan hotel from the entire National Team of Uzbekistan ...
Everything was pretty normal and good specially the pool guys named islam and vijay and had a good time with general manager majid rest of the staff was average house keeping was slow and laundromat was bad
My children enjoyed their swimming Coaching with Islam Sir. He is really good with kids. My kids who barely knew anything in Swimming has learned different styles of swimming in 9days.Very good and experienced instructor.
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