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Sheraton Jumeirah Beach Resort

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Al Mamsha Road Near The Walk At JBR, Dubai Marina, Dubai 53567 United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (362)
Pool & Beach (347)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Regular temperature checks for staff
Updated 18/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Jumeirah Beach Resort
Updated 18/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#240 of 762 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
On a white sand beach in the JBR, Sheraton Jumeirah Beach Resort features a large outdoor pool and private beach area where guests can enjoy the perfect Arabian Gulf coastline. Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. A resort haven, which combines relaxation with accessibility, is perfect for all business travelers, honeymooners, families and holidaying guests.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Arabic
Hotel links
Special Offer:Unlock Member Rates!

Location

Full view
92Great for walkers
Grade: 92 out of 100
119Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
Contact
Al Mamsha Road Near The Walk At JBR, Dubai Marina, Dubai 53567 United Arab Emirates
Name/address in local language
Getting there
Dubai World Central - Al Maktoum International Airport18 kmSee all flights
Dubai Airport31 kmSee all flights
Jumeirah Lake TowersDubai Metro13 min
See all nearby hotels
2,830Reviews167Q+A100Room tips
Traveller rating
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Popular mentions
Vilma S wrote a review Feb 2021
5 contributions
Nice place, good food, warm pool, friendly staff! Special thanks for pool bar! Francesco! I will be back for prawn and avocado salad! My husband got his birthaday cake to the room! I love breakfast in your well- kept garden with so many birds! Than you!
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Date of stay: February 2021Trip type: Travelled with family
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Jacqueline G wrote a review Feb 2021
20 contributions
Positive side:Hamad, Yunus, sanjoy, from thecpool side great guys if you ever visit i would recommebd this guys serve you. Always smiling and recommended the best. Ann from the gym always smiling :-) Negative comment:The night manager refused my cousin to enter the room after she locked herself out. I was asleep and all i could here was commotion on the corridor.i went to open the door from inside as she called me. That is not how you treat the family of platinum member after spending holiday at lapita, westin and w hotel for stay cations we did not experience any bad treatment but at sheraton the manager was rude and with the comotion of my cousin and him woke up the kids.he took her ID from Germany as she dint have the passport which was with the husband who went out and locked in the safe...
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Date of stay: February 2021Trip type: Travelled with family
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Response from Mohamed El Aghoury, General Manager at Sheraton Jumeirah Beach Resort
Responded 1 week ago
Dear J5299ZTjacquelineg, Thank you for sharing your feedback following your stay at the Sheraton Jumeirah beach Resort. We are sorry to hear that we fell behind your expectations and do apologize for any inconveniences faced in this particular occasion. We have looked into your comments and although it has been addressed and explained during your recent stay, we wanted to reassure you that the safety and privacy of all of our guests is our utmost priority and was the sole purpose of confirming the identity of your relatives. Once again, we apologize for this inconvenience and take this feedback positively specially from our loyal members. We do hope to have the opportunity of welcoming you back and that we will be of service in the near future. Best Regards, Maksat Amanov, Director of Guest Services.
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Abhishek G wrote a review Feb 2021
Dubai, United Arab Emirates5 contributions2 helpful votes
I would like to thank the team at the hotel. Very helpful and considerate. We were on our anniversary staycation, and housekeeping team provided a beautiful setup with champagne 🍾 The hotel has beautiful beachfront and an amazing pool. Breakfast was lush! Kudos team!!!
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Date of stay: February 2021Trip type: Travelled as a couple
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ayhaco123 wrote a review Feb 2021
dubai13 contributions12 helpful votes
I'm glad to be back to Sheraton jbr,. special care from duty manager Terrance, Islam, saju and Jimmy. staff are excellent and no word to describe their hospitality. Very quite and great garden. overall staff are very friendly.
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Date of stay: August 2019Trip type: Travelled on business
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AndreiLux21 wrote a review Feb 2021
Luxembourg City, Luxembourg16 contributions4 helpful votes
My wife with one 4y old daughter and one infant booked a day pass in Sheraton JBR. She reached the pool with the two kids, stroller, toys and beach equipment and was not let to sit without being requested by a pool attendant to pass by reception in the hotel at that right moment and pay for the pass. She explained that a day before paid by card at a POS machine directly at the pool and would appreciate the same payment method as it is cumbersome to walk to reception with the two children and all related. The attendant seemed unimpressed and requested the payment must be done at the reception else she needs to evacuate the premises. It is too bad how some staff behaves with guests and the lack of respect they demonstrate in such cases it at least unbecoming if not outrageous. Initially wanted to complain to the hotel management but preferred at the end to share this bad experience accross other visitors.
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Date of stay: February 2021Trip type: Travelled with family
1 Helpful vote
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Response from Mohamed El Aghoury, General Manager at Sheraton Jumeirah Beach Resort
Responded 2 weeks ago
Dear AndreiLux21, Thank you for writing your review on TripAdvisor following your visit to the Sheraton Jumeirah beach Resort. We are sorry to read that you were not completely satisfied with your recent visit to us and do apologize if we came short of meeting your expectations on this particular occasion. One of the reasons why we focus on online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future. And I do believe the one of our Duty Managers already met you related to this matter. We really do hope that this experience on this particular visit will not hinder you from visiting us again and that we will have the opportunity to be of service in the near future. Kind Regards, Maksat Amanov, Director of Guest Services
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PRICE RANGE
US$105 - US$305 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton jumeirah beach hotel dubai, sheraton dubai, sheraton jumeirah beach resort & towers, dubai sheraton
LOCATION
United Arab EmiratesEmirate of DubaiDubaiJumeirah Beach Residence (JBR) / The Marina
NUMBER OF ROOMS
256
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Frequently Asked Questions about Sheraton Jumeirah Beach Resort
Which popular attractions are close to Sheraton Jumeirah Beach Resort?
Nearby attractions include Bliss Lounge (0.1 km), Marina Beach (0.2 km), and Stereo Arcade (0.1 km).
What are some of the property amenities at Sheraton Jumeirah Beach Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Jumeirah Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Jumeirah Beach Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Jumeirah Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Jumeirah Beach Resort?
Conveniently located restaurants include Motorino Pizzeria, Black Goose, and JB's Gastropub.
Are there opportunities to exercise at Sheraton Jumeirah Beach Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sheraton Jumeirah Beach Resort have an airport shuttle?
Yes, Sheraton Jumeirah Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Jumeirah Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Jumeirah Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Jumeirah Beach Resort?
The staff speaks multiple languages, including English and Arabic.