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Sheraton Jumeirah Beach Resort

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1,821 Reviews from our TripAdvisor Community

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Showing 1,241: English reviews
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Paris, France
Reviewed 4 days ago NEWvia mobile

We stayed 9 nights at this hotel, our stay was nice, but not as expected for a 5 star hotel, Negative part : The first day our room was not ready, so they gave us a room with a sea view instead of a classic room and the next day we had to move. (Took one hour to move, we...

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Helpful?
Thank Kim V
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Kim V, Thank you for taking time to review your stay with us. We are very happy to know that you enjoyed the service, the hotel facilities and the hotel location. We appreciate your feedback in regards to the room décor. We hope to see you again very soon. Kind Regards, Manuel Garcia Executive Assistant Manager

Mumbai (Bombay), India
Reviewed 5 days ago NEWvia mobile

Reception is supposed to be the face of the hotel and had an extremely poor experience with Mr. Mustafa and Mr Vinod Kumar of Sheraton at the reception . They were uncourteous and rude unlike an expectation from a 5 star like Sheraton. The rooms are sub standard and very average . Net -Net , If guy want to enjoy...

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Helpful?
Thank Hitesh S
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Hitesh S, Thank you for taking time to review your stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the check-in situation. We also have shared your feedback with the appropriate hotel team to...

Reviewed 1 week ago NEWvia mobile

This hotel is nice although its furniture is quiet old,an extraordinary guest service. I like every thing there except the room floor, which only has few small carpet since I traveled with my kids. Its location is great, the beach mall and the walk is few steps away. Their breakfast is fair, I suggest having breakfast in the lovely nearby...

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Helpful?
Thank Lara H
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Lara H, Thank you for your positive review. We are very happy to know that you enjoyed your stay with us. We hope to see you and your family soon. Kind Regards, Manuel Garcia Executive Assistant Manager

Tashkent, Uzbekistan
Reviewed 1 week ago

One of the last options which we had with friends was to try Sheraton Buffet yesterday. As you enter the property you are already have and idea that it is one of the old hotels in Dubai, interior, décor etc. The buffet area is quite small, the selection of the food which they present does not match 5 star hotel...

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Helpful?
Thank TheGuest1
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear TheGuest1, Thank you for taking time to review your dining experience at the Sheraton Jumeirah. We regret to hear that your experience didn't meet your expectations. Your suggestions were shared with the team and we will action accordantly. We hope to see you again and provide you with a different experience. Kind Regards, Manuel Garcia Executive Assistant Manager

Ghent, Belgium
Reviewed 1 week ago

I have chosen this hotel to celebrate my hotel. What an amazing location, the view was just amazing. Rooms are bit old fashioned, including bathrooms, but this is only downside. We have tried the Club Lounge as well (free alcohol only between 17:30 and 20:00) but for the rest it is open for snacks and other refreshments. When you are...

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Helpful?
Thank Mirooke
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Mirooke, Thank you for your positive review. We are very happy to know that you enjoyed your stay with us. We hope to see you again very soon. Kind Regards, Manuel Garcia Executive Assistant Manager

Kirriemuir, United Kingdom
Reviewed 1 week ago

Just back recently from Dubai where we stayed 6 nights for the third consecutive year at the Sheraton Jumeirah Beach. Arrived about 1.30 am and check in was quick and efficient. As usual got the luggage held back so we could pop into Moods Bar for a night cap. Luggage then delivered to our room with no delay. We noted...

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Helpful?
Thank kirriereds551908
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear kirriereds551908, Thank you for your lovely review. It is always wonderful to have you back in the hotel. We hope to see you again next year. Kind Regards, Manuel Garcia Executive Assistant Manager

Dublin, Ireland
Reviewed 1 week ago via mobile

What a disappointment!!!! This was a family reunion, and birthday celebration which we had hoped would be extra special and memorable for all the right reasons but it proved quite the contrary. Location cannot be faulted but the rooms and bathrooms are dated. We opted for the club room which was the only plus side to our stay. Good breakfast...

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Helpful?
2Thank Fifi O
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Fifi O, Thank you for taking time to review your stay with us. We appreciate your feedback as it help us to improve our service. In regards to the taxi experience, we will investigate the situation and make sure that in future will not happen again. We regret to hear that the check-out experience was not smooth. All the...

Reviewed 1 week ago via mobile

I loved this hotel, Nice location, a lot of restaurants around the hotel, easy to park your car, and facilities everywhere . staff are very welcoming and service is very quick. I would like to take this opportunity to thank Mr. Mustafa from Reception. well done man. you are the best!

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Helpful?
Thank yousef a
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear yousef a, Thank you for your lovely review. We are very happy to know that your enjoyed your stay with us. We hope to see you again very soon. Kind Regards, Manuel Garcia Executive Assistant Manager

Brighton, United Kingdom
Reviewed 1 week ago

This was the fourth time in 2 years we have used this hotel As always the service was outstanding, especially in the executive lounge A great choice of restaurants and bars as well as great pool and beaches We have already booked again for two weeks in November

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Helpful?
Thank wtaylor2016
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear wtaylor2016, Thank you for your kind review. We are always happy to have you staying with us. We are looking forward for November. Kind Regards, Manuel Garcia Executive Assistant Manager

Nairobi, Kenya
Reviewed 2 weeks ago

It was very nice meeting Mr. Sanjeer Sukumar - Duty Manager at Sheraton Jumeirah Beach resort. We had stayed in this hotel with my family - a group of 21 pax and had gone there again this week to meet someone. Mr. Sanjeer immediately recognized us and invited us for coffee which we greatly appreciated. The staff, especially the gym...

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Helpful?
Thank Directors P
Dany D, General Manager at Sheraton Jumeirah Beach Resort, responded to this review

Dear Directors P, Thank you for your kind review. We are very happy with all your mentions. We are here to make our guests happy. We hope to see you all again very soon. Kind Regards, Manuel Garcia Executive Assistant Manager

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Staying in The Marina

Neighbourhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Bliss Lounge
Bliss Lounge
Cuisines: Japanese, Bar, Sushi, Pub, Fusion, Wine Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A beautiful resort located on the white sands of Jumeirah Beach. Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. A resort haven, which combines relaxation with accessibility, is perfect for all business travelers, honeymooners, families and holidaying guests. ... more   less 

Additional Information about Sheraton Jumeirah Beach Resort

Address: Al Sufouh Road, P.O. Box 53567 | near The Walk at JBR, Dubai Marina, Dubai 53567, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Price Range: €135 - €583 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Jumeirah Beach Resort 5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Sheraton Jumeirah Beach Hotel Dubai
Sheraton Dubai
Sheraton Jumeirah Beach Resort & Towers
Dubai Sheraton
Hotel Style:
#13 Top resorts Hotel in Dubai
#38 On the Beach Hotel in Dubai
#87 Spa Hotel in Dubai
#94 Business Hotel in Dubai
#95 Family Hotel in Dubai
#96 Romantic Hotel in Dubai
#135 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Jumeirah Beach Resort staff and other travellers.
59 questions
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Questions? Get answers from Sheraton Jumeirah Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you have a full view to the sea”
 of 5 bubbles Mirooke, 20 Mar 2017 | Read review
“pay the extra and book an executive room - the access to the lounge is well worth the extra money”
 of 5 bubbles wtaylor2016, 17 Mar 2017 | Read review
“Take the Club Rooms and get evenings drinks for free - normally they have hilarious high price.”
 of 5 bubbles Peter510304, 1 Mar 2017 | Read review
“Try to get a room facing the sea - especially if it is a suite.”
 of 5 bubbles 391alune, 28 Feb 2017 | Read review
“take a clubroom”
 of 5 bubbles indi6671, 22 Feb 2017 | Read review
5 of 5