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Jumeirah Emirates Towers

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2,518 Reviews from our TripAdvisor Community

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There are newer reviews for Jumeirah Emirates Towers
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Showing 1,866: English reviews
Reviewed 1 week ago

This is a spectacular hotel in a great spot in Dubai ...close to the metro and shuttle bus which makes getting around very easy. Our view on the 15th floor was stunning. The staff is extremely helpful and courteous. The rooms are spacious and clean (did not have a suite and still very large). The bedding and pillows are truly...

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Helpful?
1Thank Sheri T
JumeirahET, General Manager at Jumeirah Emirates Towers, responded to this review

We are so delighted you found every aspect of your visit to your satisfaction and of course it’s especially pleasing to learn the team took excellent care of you. Thank you for taking the time to leave such a great review. We certainly look forward to welcoming you back again soon. Sincerely, Mahmoud Sakr General Manager

Kildare
Reviewed 1 week ago via mobile

We arrived in Dubai at 5am , we went to our hotel fully expecting not to be able to check in , to our delight not only were we able to check in but were upgraded to a junior suite. Staff were so friendly , hotel ha be a free shuttle bus to wild wadi wAter park , Jumeirah beach...

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1Thank ShinnersKildare
JumeirahET, General Manager at Jumeirah Emirates Towers, responded to this review

It is such a pleasure to read that you celebrated your 20th Wedding Anniversary with us. The whole team is absolutely delighted to hear they were able to make your celebration a memorable one. Thank you for your kind words and I look forward to welcoming you back to Jumeirah Emirates Towers soon. Sincerely, Mahmoud Sakr General Manager

Oxted, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here again on our way home from Oman. Located only a few minutes walk from a metro station, it is ideally placed for getting around Dubai to the malls or Souk. We stayed in a club junior suite on the 44th floor giving good views of the city. These are spacious offering a separate seating area and access...

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Helpful?
Thank Christopher S
JumeirahET, General Manager at Jumeirah Emirates Towers, responded to this review

We are happy to learn that you enjoyed the view from your room and the service from reception and the concierge team. However it is disappointing to read that the service at the club lounge did not meet your expectations, and unfortunate that we were not able to address your concerns. I apologize as this was certainly not our intention....

Planken
Reviewed 2 weeks ago

Staying at the chopard ladies room was the best choice ever. Travelled with my mum and we had a very spacious room overlooking the city. Breakfast was very good. Lots to choose from and very friendly staff. The shuttle bus was very helpful

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Helpful?
Thank MicheleJehle
JumeirahET, General Manager at Jumeirah Emirates Towers, responded to this review

Wow, It is gratifying to see that you thoroughly enjoyed the chopard room. Thank you and Hope to have you and your mom back soon! Sincerely, Mahmoud Sakr General Manager

Singapore, Singapore
Reviewed 2 weeks ago

I found this hotel extremely disappointing. The rooms, while spacious, were very dated and not worth the price. I felt like I was staying in a Holiday Inn or Ibis and not some more expensive hotel. In addition to this- and perhaps more disappointingly - the service was extremely poor. Our flight was late and we didn't arrive at the...

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Helpful?
Thank holidayperson80
JumeirahET, General Manager at Jumeirah Emirates Towers, responded to this review

Thank you for taking the time to share your feedback on TripAdvisor following your recent stay with us at the Jumeirah Emirates Towers. Your feedback is valuable, and comes as surprise to me, I would like to reassure you that, while your stay certainly did not meet the highest level of service I know we are capable of, your experience...

Marbella, Spain
Reviewed 2 weeks ago via mobile

Very good hotel, well located, nice views and a really good breakfast. It's perfect if you're with family or couple (maybe not that romantic) in Dubai it's all very expensive so find this hotel was a really good choice.

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Thank Anna T
JumeirahET, General Manager at Jumeirah Emirates Towers, responded to this review

We are glad to know that you had a great experience. We would love to see you back again to enjoy the facilities and the city. Sincerely, Mahmoud Sakr General Manager

London, UK
Reviewed 2 weeks ago

We have just returned from a one week stay at the Jumeirah Emirates Towers, and leaving this incredible hotel and amazing team is one of the hardest things I've ever done!! This was my 15th trip to Dubai - I have been coming since 2008 - and have stayed in many hotels in Dubai, but the Jumeirah Emirates Towers is...

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3Thank kittenne
JumeirahET, General Manager at Jumeirah Emirates Towers, responded to this review

Wow, what a stellar review. Firstly thank you for your patronage to the Jumeirah Emirates Towers we appreciate your confidence in us! We are absolutely delighted to hear that every aspect of your visit was to your satisfaction and of course it’s especially pleasing to learn the team took excellent care of you. Thank you for the fantastic review and...

Northwich, United Kingdom
Reviewed 2 weeks ago

This is a 5star hotel living up to its reputation. Rooms are excellent with good views and the breakfast is to die for. Staff are very attentive and friendly. The lifts to the 40th floor create their own excitement.

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1Thank Barnwillie
JumeirahET, General Manager at Jumeirah Emirates Towers, responded to this review

Wow, we love ensuring that our guests have special memories to take home with them and know that every little extra touch makes a difference and your review proves all of that. A very Happy Anniversary to you! Thank you and we are looking forward to create another memorable experience for you in the nearest future. Sincerely, Mahmoud Sakr General...

Berkshire, United Kingdom
Reviewed 2 weeks ago

Just returned from a 2 week business stay at the Emirates Towers and as before, then service received from the staff and management of hotel is second to none. Being a frequent business traveller to Dubai, I will always look to book this hotel for the simple reason, that nothing seems too much trouble. The staff are a credit to...

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Thank volcanoclub
JumeirahET, General Manager at Jumeirah Emirates Towers, responded to this review

Wow, thank you very much for such a detailed feedback about your experience with us at the Jumeirah Emirates Towers. Excellent, service is what we strive for and our commendable team surely left a most memorable impression with you. I am glad that we achieved our goal! We greatly look forward to your return in May, please feel free to...

Reviewed 3 weeks ago via mobile

I first visited more than a decade ago. This is a beautiful hotel and stilln very well kept. True to the jumeirah name. The rooms are really very good. Breakfast is good but not as extravagant as other Dubai hotels. The business centre is very very good with great meeting rooms. Top class service. Keep it up.

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1Thank Pingvs1285
JumeirahET, General Manager at Jumeirah Emirates Towers, responded to this review

Thank you for your patronage to the Jumeirah Emirates Towers, we appreciate your confidence in us. I am delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon. Sincerely, Mahmoud Sakr General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Tokyo at the Towers
Tokyo at the Towers
Cuisines: Japanese, Asian, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Jumeirah Emirates Towers

Address: Sheikh Zayed Rd | Trade Center 2, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €188 - €605 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Emirates Towers 5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Jumeirah Emirates Hotel
Jumeirah Emirates Dubai
Hotel Style:
#8 Family Hotel in Dubai
#11 Romantic Hotel in Dubai
#13 Spa Hotel in Dubai
#16 Luxury Hotel in Dubai
#20 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Emirates Towers staff and other travellers.
83 questions
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Questions? Get answers from Jumeirah Emirates Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor better views”
 of 5 bubbles Talhaamg, 22 Mar 2017 | Read review
“Suite rooms offer an awesome view of the Burj Khalifa”
 of 5 bubbles vikashparida, 19 Mar 2017 | Read review
“any room is great but higher floor offer spectacular views of the city skyline”
 of 5 bubbles cosmopolice, 18 Mar 2017 | Read review
“For women. Choose the chopard ladies rooms”
 of 5 bubbles MicheleJehle, 14 Mar 2017 | Read review
“Executive Rooms have great view and facilities”
 of 5 bubbles kittenne, 11 Mar 2017 | Read review
5 of 5