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Jumeirah St, Dubai 74147 United Arab Emirates
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41 people are viewing this hotel
Hotel direct offer!Jumeirah Summer Escapes Offer - Up to 20% Off
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Traveller (10210)
Room & Suite (1238)
Dining (917)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 22/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Burj Al Arab
Updated 22/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#219 of 894 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
The distinctive sail-shaped silhouette of Burj Al Arab Jumeirah is more than just a stunning hotel, it is a symbol of modern Dubai. Rising on a man-made island, 280 metres from the shores of the renowned Jumeirah beach and designed to resemble the graceful sail of an Arabian dhow, it soars to a height of 321 metres, dominating Dubai’s coastline. The all-suite hotel offers 201 luxury duplexes with stunning views of the ocean, private beach access, luxury leisure on a breathtaking terrace with pools and cabanas as well as 9 of the world’s best dining and entertainment venues helmed by Michelin-starred chefs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Water park
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Flatscreen TV
Room service
Safe
VIP room facilities
Refrigerator
On-demand films
iPod docking station
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Harbour View
Languages Spoken
English, French, Russian, Arabic and 5 more
Hotel links
Special Offer:Jumeirah Summer Escapes Offer - Up to 20% Off

Location

Full view
91Great for walkers
Grade: 91 out of 100
27Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
6508Reviews195Q+A100Room tips

Reviews
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Traveller rating
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Journey159633 wrote a review Today
1 contribution
This is not a 7star service, not even 5. You find 5 star resorts even 4 star with better service. Book four season or Shangri-la instead. If you want to stay 1 night for the experience to tick the box then ok, why not the building is beautiful. But if you want to have a nice holiday like us and stay more nights then avoid. My stepson was coming to stay last night with us so we asked for extra bed. I had booked like this months ahead. First they called that the extra bed is possible with extra charge. I said no problem. I am not staying several nights at this type of hotel and not be able to pay for extra bed for 1 night. Anyway the point is that during our stay I had to reconfirm that extra bed several times and each time I was reminded the extra charge like I was not going to pay. 7 star hotel should not make you feel like a criminal. Our floor smelled of sewage and buttler service is non-existent. Waitting 2hrs for extra hangers, had to call 3x times. Again if you want to experience this architectual delight, by all means do it. If you are looking for 7 star service promissed don't waste your money.
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: They did not mention the beach club across the bridge, which is lovely and included, till last...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Blondie7516 wrote a review Feb 2022
Tampa, Florida3946 contributions173 helpful votes
+1
Hotel's Favourite
After having toured the UAE for over a month, we decided to finish our trip with a week at the Burj Al Arab. After having passed security, you will be driving on a bridge up to the hotel, where you will be directly taken in charge by the valet and the front desk team. The outside and inside architecture is just amazing. The front desk team directly recognized that we were French and took the initiative to speak French with us. This was highly appreciated. We arrived early and our high floor panoramic suite was not ready. We were therefore invited to have some refreshment at the lobby’s restaurant. After some times, our Buttler arrived and invited us to follow him to our suite. The room is amazing: tremendous views, high ceilings, nice dining/living area, comfortable bathroom with jetted bathtub and a lot of Hermes amenities (full size parfum bottle for me and my husband, along with some other beauty amenities). The slippers available in the room were too small. We asked for bigger sizes. This was not a problem for our Buttler, who brought us new ones. We tried the hotel’s room service. The menu offered a large choice for everyone, even for me - vegetarian. The food was good and fresh. We loved the truffle pasta and truffle pizza. The arabic selection was amazing too. Each afternoon, our Buttler brought us small appetizers. These were the perfect start before enjoying one of the hotel’s restaurant. The beach/pool area is really nice. We enjoyed seeing the sunset while having a shisha and drinking a cocktail. Simple luxury with some music. So romantic… Breakfast is offered on the terrace. The buffet choice is not huge but it had some highlights for my husband: chocolate fountain, candy bar, aso. You can order a large variety of made to order dishes. The staff is at your service. As a guest of the Burj Al Arab, you have complimentary access to the wadi water parc, a few steps away from the hotel. Golf cart drivers drive you to the entrance, where you can directly enjoy water slides and more. A nice way to spend a day and have fun. Our Buttler organized us a hotel tour. We could visit the royal suite along with a small museum about the hotel and all the special events that happened there. A nice way to explore what the Burj Al Arab has to offer! We really had a nice stay. Friendly and dedicated staff, good food, relaxing getaways, aso. The only point that was a bit under our expectations was the mattress and the pillows (even though there are plenty of pillow choices). I have some neck/back problems and I am kind of problematic with that. Burj Al Arab exceeds in providing luxury without the boring things that might come along luxury: no stuffy behaviors. Guests feel simplicity while everything is well managed behind the scene. You really feel like home while being in one of the world’s most exclusive and amazing hotel. After having travelled in palaces around the world, we can definitely say that Burj Al Arab’s way of treating their guests is the height of luxury. We found our new home in Dubai and can’t wait to come back next time! Maybe after the planed works in 2023?
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
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Response from Tristan Delmas, Other at Burj Al Arab
Responded 27 Feb 2022
Dear Blondie7516, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the overall stay in Burj Al Arab. Your kind words are highly appreciated. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience. Kind regards, Tristan Delmas Hotel Manager
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Alan F wrote a review 9 Aug
3 contributions
This was our second time in Dubai and this week was a surprise for my wife. We changed hotels (something my wife hates doing) but had the last 3 nights at this hotel in a suite! It was amazing and the room and service were fabulous. The butlers were also so helpful and friendly. The flowers they placed in the room were stunningly perfect and the staff came by to sing Happy Birthday which brought tears to both our eyes. We will definitely go there again.
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Date of stay: June 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 3 days ago
Dear Alan2022For, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the overall stay at Burj Al Arab. Your kind words are highly appreciated. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience. Kind regards, Maryam Al Fardan Leading Quality Manager
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Explorer33009897564 wrote a review 9 Aug
1 contribution
Priya, Sudhir, Josh, Imtiayz, Vidhi, Sunita. Orsho, Adriene, Vikram provided excellent and personal touch throughout our stay. They made us feel home and took extra care of all our needs. The facilities excelllent. Most of all the staff at all departments from housekeeping, front office, restaurants, butlers all were professional and made our stay more memorable. We look forward to return
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 3 days ago
Dear Explorer33009807564, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the overall stay at Burj Al Arab. Your kind words are highly appreciated, especially your recognition towards Priya, Sudhir, Josh, Imtiayz, Vidhi, Sunita, Orsho, Adriene and Vikram. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience. Kind regards, Maryam Al Fardan Leading Quality Manager
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Faisal H wrote a review 8 Aug
1 contribution
I would like to thank everyone works in the hotel. They were friendly and well services. It was an amazing staying and i enjoyed every single minute in the hotel. All the services and response from housekeeping, butler, reception, valet, security, resturant, cleaner, …etc were wonderful. Foods were delicious and the best. Thank you very much for everything
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 3 days ago
Dear faisalhk001, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the overall stay at Burj Al Arab. Your kind words are highly appreciated. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience. Kind regards, Maryam Al Fardan Leading Quality Manager
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dlyon2021 wrote a review 7 Aug
Dubai, United Arab Emirates2 contributions
Excellent service from check in to check out. Attention from staff was second to none and made us feel special at all times. In room dining was excellent quality and prompt service as well as good value.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 3 days ago
Dear dlyon2021, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the overall stay at Burj Al Arab. Your kind words are highly appreciated. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience. Kind regards, Maryam AlFardan Leading Quality Manager
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Stuart wrote a review 5 Aug
131 contributions3 helpful votes
Had the pleasure of the BAA in July - and wow what a property it still is. I had wondered if some of the exclusivity and special-factor may have worn off but it certainly hadn't. Passing through the throngs of people taking pics from the gatehouse, and then being permitted to drive over the bridge to access the property remains something to behold. From the gatehouse, valet, concierge, etc. everyone was super polite and friendly not to mention welcoming and accommodating. Some say its starting to looks a little worn, I would disagree and everything was exactly as you would expect at the price point - and the Hermes additions are just perfect. Afternoon Tea in Sahn Eddar is excellent and highly recommended with great views back over towards Jumeriah (even with the beach building works) and upwards within the worlds tallest atrium. Faultless all around and can't wait to return imminently.
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 3 days ago
Dear X5tuu, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the overall stay at Burj Al Arab. Your kind words are highly appreciated. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience. Kind regards, Maryam Al Fardan Leading Quality Manager
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ibrahem s wrote a review 3 Aug
13 contributions12 helpful votes
We stayed at the hotel to celebrate our anniversary and it was great and memorable experiences , the check in was a bit slow and no one offer a drink or water while they kept us waiting which wasn't expected from 7 stars hotel, otherwise I recommend it.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 3 days ago
Dear ibrahem s, Firstly, I would like to express my sincerest appreciation for staying with us and for sharing your experience. We appreciate your patronage; hence we were disappointed to read that your experience was not up to your expectations. I sincerely apologize for the shortcomings you encountered as we take this matter very seriously. Guests' feedback are paramount to us and rest assure that when mistakes are made, our best efforts are actioned to resolve it during your stay, to ensure your utmost satisfaction. To fully address this, I have contacted you to provide you a better experience on your next visit. Thank you again and I look forward to hearing from you. Kind regards, Maryam Al Fardan Leading Quality Manager
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Carlo K wrote a review 3 Aug
1 contribution
+1
Great location Mostly so iconic Great space Tried hard Shame about dirty sea and sea filled with unpleasant stuff as they spry sand from sea bottom to crest new beach and hotel location next door Front outside pool awesome Security at the place is great Greeting staff as you arrive great Reception girl who checked me in was slow and rude
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 3 days ago
Dear Carlo K, Thank you for visiting Burj Al Arab and for taking the time to share your review with us. We appreciate your patronage; hence was disappointed to read that your recent experience was not up to your expectations. I sincerely apologize for the shortfalls you encountered as we take this matter very seriously. To avoid such reoccurrence, we have reached out to you to follow up on this matter and bring you a better experience on your next visit. Thank you again and we look forward to hearing from you. Kind regards, Maryam AlFardan Leading Quality Manager
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Paul K wrote a review 2 Aug
United Kingdom125 contributions48 helpful votes
Amazing from start to finish... the whole process of arriving and leaving the hotel is special and so well done. We were given a free upgrade to a 2 bedroom suite which was incredible and had the best views of jumeirah beach hotel. The pool area is special and is set up for perfectly watching sunset with a great backdrop of the gulf and the palm island.. Breakfast was also amazing.. nothing like we have ever seen before. One thing I especially loved was that there were no "influencers" or the like about. There was no exhibition of fashion labels or people there just to show off, just guests doing their own thing in peace.. Staff were incredible, from the doormen who knew our names to the floor butlers who couldn't do enough for us.. Wouldn't hesitate to book again.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 1 week ago
Dear paulkT9981YT, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the overall stay at Burj Al Arab. Your kind words are highly appreciated. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience. Kind regards, Maryam Al Fardan Leading Quality Manager
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PRICE RANGE
US$1,197 - US$2,591 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
burj al arab dubai, burj al arab rates, seven star hotel dubai, burj al arab hotel dubai, dubai burj al arab, al arab burj hotel, 6 star hotel dubai, burj al arab price
LOCATION
United Arab EmiratesEmirate of DubaiDubaiUmm Suqeim 3 / Umm Suqeim
NUMBER OF ROOMS
201
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Frequently Asked Questions about Burj Al Arab
Which popular attractions are close to Burj Al Arab?
Nearby attractions include Burj Al Arab (0.06 km), Skyview Bar (0.03 km), and Wild Wadi Waterpark (0.4 km).
What are some of the property amenities at Burj Al Arab?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Burj Al Arab?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Burj Al Arab?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Burj Al Arab?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Burj Al Arab?
Conveniently located restaurants include Villa Beach Restaurant, Summersalt, and Ocean Blue & Pool Bar.
Are there opportunities to exercise at Burj Al Arab?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Burj Al Arab have airport transportation?
Yes, Burj Al Arab offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Burj Al Arab?
Yes, dry cleaning and laundry service are offered to guests.
Does Burj Al Arab offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Burj Al Arab?
The staff speaks multiple languages, including English, French, German, Italian, Russian, Chinese, and Hindi.