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The Ritz-Carlton, Dubai

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#40 of 543 Hotels in Dubai
Certificate of Excellence
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The Ritz-Carlton, Dubai
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1,699 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Dubai
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Showing 1,323: English reviews
London, United Kingdom
Reviewed 1 week ago

Very disappointing and the hotel has not moved forward in matching the service , facilities and quality that the other hotels have . No atmosphere in the hotel ( we went next door to Le Royal Meridian for a meal and it was buzzing !

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Helpful?
Thank William R
RC_Dubai_Management, Manager at The Ritz-Carlton, Dubai, responded to this review

Dear William R, Thank you for posting your review of our resort. We are sorry to hear that your recent experience with us did not meet your expectations. We will appreciate if you provide us with more details via rania.chamoun@ritzcarlton.com as your valuable feedback will certainly help us to improve the service and product that we offer to our guests....

Riyadh
Reviewed 1 week ago

The hotel staff makes you feel special from the moment you arrive till you leave! Everything just perfect and service is the best. Rooms are very clean , the whole atmosphere is just out of this world... keep it up Ritz Carlton

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Thank Saher F
Riyadh, Saudi Arabia
Reviewed 1 week ago via mobile

This hotel is kind of resort. Many benefits you will gain if you stay here. It is few steps away from JBR walk area where a lot of restaurants and coffees available. A private amazing beach with couple of swimming pools. A lot of restaurants inside it with different cuisines. Mohammad from reception was so kind and friendly during check-in....

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Thank Abdulmoez-Tahmaz
Amman
Reviewed 1 week ago

One of the best hotel Service and Breakfast. Front Desk is really Nice people. No internet in the rooms Internet is Chargeable in the rooms. Best Breakfast in Caravan Restaurant. I like it here and will repeat it again.

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Thank Ayman A
Vleuten, The Netherlands
Reviewed 1 week ago

Overall a great hotel. Perfectly situated on the beach and along JBR. Great for kids. In terms of staff one of the best experiences my family has had ever. Did not encounter anybody that was not 100% customer focused and friendly. Can highly recommend Ritz Carlton Dubai.

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Thank melbertv2016
Dubai, United Arab Emirates
Reviewed 1 week ago

My kids enjoyed most at the outing especially the pool and Ritz kids - must say it's a very innovative concept. As the kids were happy we as a couple got quality time with each other. Overall an amazing experience.

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Thank 655ashishm
A TripAdvisor Member
Level Contributor
13 reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

got the chance to visit this place for a party at their Gulf Lawn a few days ago. Well maintained hotel (the name speaks for itself) With friendly and approachable staffs Located in Jumeirah along the beach, guest can enjoy the water (both sea and swimming pool) and view of Atlantis - The Palm. Here are some of the photos...

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2Thank A TripAdvisor Member
Reviewed 2 weeks ago

My mom and I stayed at the Ritz-Carlton for 2 nights. Beautiful fresh flowers adorned the entrances and foyers. The staff were extremely friendly and helpful. Check-in was smooth and our bags were taken to our room. We were shown every feature about the room's amenities to ensure our satisfaction. The room was very up to date, impeccably clean, and...

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1Thank KateMtraveler
Toronto, Canada
Reviewed 2 weeks ago

Nice Hotel great grounds , pools and beach nice place to come back to after meetings in Dubai . Excellent breakfast and a few of the restaurants are ok but not brilliant . The rooms is great although quite pricey

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1Thank Sam K
Reviewed 2 weeks ago via mobile

I had a confirmed reservation at the ritz Carlton Dubai. Unfortunately, upon our arrival they said that you don't have a reservation and no other room is available. We show them the confirmation number but they said they don't have it!!!!!! They didn't even offer any compensation for their deletion. I don't know why and how they can delete a...

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Helpful?
Thank rayed a
RC_Dubai_Management, Manager at The Ritz-Carlton, Dubai, responded to this review

Dear rayed a, Thank you for posting a review on your recent experience with us. I apologize for the unfortunate situation you had to endure and that we have failed to provide you with an alternative solution on this matter. I would appreciate if you reach out to me on my email rania.chamoun@ritzcarlton.com with the details of you past reservation....

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Staying in The Marina

Neighbourhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience The Ritz-Carlton, Dubai, and discover a private playground in the heart of the vibrant Dubai Marina District. With all the opulently decorated 294 rooms and suites enjoying garden and sea views, this intimately luxurious resort, situated on 350 meters of the pristine white sands of the Arabian Gulf, is the perfect place to relax and indulge. Enjoy sophisticated dining experiences in one of the resort's 9 restaurants offering culinary choices from Asia, Arabia, Italia to a beach side seafood grill. Guests in search of a more active lifestyle have unlimited recreation facilities to choose from including four tennis courts and a multi-purpose gymnasium, together with six swimming pools -including 2 shaded children's pool one with water slide for younger visitors. The resort's leisure offering comes full circle at The Ritz-Carlton Spa where the ambiance radiates the traditions and warmth of an Arabian "Hammam", with an innovative urban twist. For spectacular settings on lavish celebrations or high-powered business meetings, the resort's grand ballroom, collection of stylish meeting rooms and stunning outdoor pavilions, epitomize The Ritz-Carlton reputation for detail and excellence. Approximately 35km from Dubai International Airport and 25km from the business and financial districts, the city's traditional souqs and tax free shopping malls, The Ritz-Carlton, Dubai is located on the prime white sandy beachfront of Jumeirah Beach Residence, adjacent to The Emirates Golf Club, world championship courses. With the bustling metropolis and all the attractions of urban living on the doorstep, step out of a chauffeured limousine, step into the city's most sought-after beach destination and discover a hidden legendary gem in the heart of Dubai Marina. ... more   less 

Additional Information about The Ritz-Carlton, Dubai

Address: Al Mamsha Street, 26 | The Walk on Jumeirah Beach Residence, Dubai 26525, United Arab Emirates (Formerly The Ritz-Carlton Dubai)
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Price Range: €291 - €1,035 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Dubai 5*
Number of rooms: 294
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Also Known As:
The Ritz-Carlton Dubai Hotel Dubai
Ritz Carlton Dubai
Dubai Ritz Carlton
Ritz Dubai
Hotel Style:
#15 On the Beach Hotel in Dubai
#21 Family Hotel in Dubai
#31 Romantic Hotel in Dubai
#31 Spa Hotel in Dubai
#32 Business Hotel in Dubai
#40 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Dubai staff and other travellers.
55 questions
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Questions? Get answers from The Ritz-Carlton, Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Until the building work at the Royal Meridian is completed, ask for a room as far away as possible.”
 of 5 bubbles 14darrelljm, 9 Dec 2016 | Read review
“The old wing rooms are nearer to the "family" pool.”
 of 5 bubbles JeremyO46, 8 Dec 2016 | Read review
“Rooms in the outer-most corners are a bit of a walk from the main entrance.”
 of 5 bubbles KateMtraveler, 25 Nov 2016 | Read review
“Go with Club Lounge Feature!”
 of 5 bubbles TeamHerz, 11 Nov 2016 | Read review
“club rooms are the best”
 of 5 bubbles burlington7, 27 Oct 2016 | Read review
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