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Shangri-La Hotel, Dubai

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Traveller (602)
Room & Suite (520)
Storyboard
Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(55 reviews)
“dunes cafe”(33 reviews)
“burj khalifa”(93 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Shangri-La Hotel, Dubai
Special Offer: Bed, Breakfast & Spa
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Offers from Shangri-La Hotel, Dubai
Special Offer: Bed, Breakfast & Spa
Hotel deals
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (919)
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Traveller rating
635
91
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8
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635
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All reviewshorizon clubdunes cafeburj khalifaultra loungebalcony barchi spavietnamese restaurantpersonal trainerhealth clubreception teamspecial thankson sheikh zayed roadwonderful stayan upgradepool areaexcellent hoteldeluxe room
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341 - 345 of 764 reviews
Reviewed 3 September 2017 via mobile

was an excellent stay especially chek in and cheking out... staff was amazing and must appreciate shyma at reception for wonderful service ... room is excellent with a good view ... and the overall ambiance is good alsoMore

Thank Aamir N
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 4 September 2017

Dear Aamir N, Thank you for your feedback. We were glad to hear that you’ve had a positive experience with us and we thank you for your helpful remarks. Your comments are appreciated and will certainly assist us in our efforts to continuously improve our...More

Reviewed 1 September 2017

Everything is up to par except two things: - Working girls provocatively dressed hang about the lobby. Some days they don't even bother with the discretion, you can easily get approached and solicited if you happen to be by yourself. someone else made the same...More

1  Thank Sam G
Reviewed 31 August 2017 via mobile

We stayed in Dubai at a different hotel but went a few times to the Shangri La for dinner at their Chinese restaurant and for drinks in their secluded and fascinating bar opposite and around the corner. All drinks were on a 50% discounted summer...More

Thank chriscz1982
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 4 September 2017

Dear Chriscz1982, TripAdvisor following your recent stay with us. We are delighted to read you had a wonderful time and our hotel services and facilities treated you well. We are always working to improve our services and your input is indeed very valued. Our heartfelt...More

Reviewed 31 August 2017

A wonderful place to spend your time... The place is so inviting, it makes you feel pampered and fell like being at home From the time you alight from your vehicle until you depart.... the staff serves you with a smile and a genuine effort...More

Thank nik5047
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 4 September 2017

Dear Nik5047, Thank you for taking the time to share your comments on TripAdvisor. We are glad to hear that you had a wonderful experience with us and your positive feedback about our Horizon Club is very much appreciated. We look forward to welcoming you...More

Reviewed 30 August 2017 via mobile

We stayed at this hotel for our honeymoon for 10nights. The hotel is located on Sheikh Zayed Road which is the main road in the whole of Dubai. The hotel decor is outstanding and speaks luxury, staff were always on hand to help with bags,...More

1  Thank 2016NK
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 4 September 2017

Dear 2016NK, Thank you for taking your time out to give us some feedback on TripAdvisor during your stay. Your kind comments are indeed rewarding and I will forward them to our team, special mention to Rama, Sarath and Chefs, who will be delighted to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$146 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Dubai
#15 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$146 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Dubai
#15 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (602)
Room & Suite (520)
Dining (95)
Pool & Beach (65)
Amenities (84)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Atefeh F
14 April 2018|
AnswerShow all 7 answers
Response from cjlawton | Reviewed this property |
Yes there is. About every hour but with a gap mid-afternoon.
1
Vote
mahmas01
13 April 2018|
AnswerShow all 2 answers
Response from Krister Z | Reviewed this property |
Yes, there´s a free shuttle to and from every hour, with a break between 4-5pm
1
Vote
Google Translation
Joanna F
12 April 2018|
AnswerShow all 5 answers
Response from Krister Z | Reviewed this property |
When we were there (early March) there was sun from around 11am, so I am therefore surprised by the answers above. If you are looking for a central hotel with an OK pool this is a very good choice. If you are looking for a... More
1
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Google Translation
Room Tips
"The higher the better for views..."
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"Best Location and Nice View"
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"Ask for Higher floor"
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"Club level is worth the extra money in my opinion"
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