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Shangri-La Hotel, Dubai

815 reviews
#16 of 563 Hotels in Dubai
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Traveller (515)
Room & Suite (505)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(51 reviews)
“dunes cafe”(31 reviews)
“burj khalifa”(84 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Shangri-La Hotel, Dubai
Special Offer: Bed, Breakfast & Spa
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (815)Write a Review
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All reviewshorizon clubdunes cafeburj khalifaultra loungebalcony barchi spavietnamese restaurantpersonal trainerhealth clubreception teamamazing stayon sheikh zayed roadan upgradespecial thanksdeluxe roomexcellent hotelhotel facilities
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11 - 15 of 680 reviews
Reviewed 1 week ago via mobile

I took Janaka up on some PT sessions during my trip and he was great! Very knowledgeable and good high intensity sessions. I would definitely recommend (if you're up for it!) Thank you Janaka, I'll be back.More

Thank Michael G
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 1 week ago

Dear Michael G, Thank you for taking your precious time to write and share with us your experience on TripAdvisor. We continuously strive to ensure we will always delight our valuable guests such as yourself with our uncompromising quality of products and services. It is...More

Reviewed 1 week ago

I've been meaning to write this review for a while, but didn't want to rush it in case I couldn't do this wonderful hotel justice. I stayed here for 5 days at the start of January 2018 and have never had the pleasure of experiencing...More

Thank sharon612
A TripAdvisor Member
1
Reviewed 1 week ago via mobile

Recently went to dinner in Dunes Cafe, Safe to say, it was the best experience. The team of dunes cafe and the managers and the friendliness of the chefs is the best, Not to forget about the food, It was on top, Food tasted soo...More

Thank A TripAdvisor Member
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 1 week ago

Dear Guest, Thank you for taking the time to write and share your experience with us on TripAdvisor. We aim to delight and provide all our guests with the highest standards in service and hospitality. We go to great lengths at our hotel to ensure...More

Reviewed 1 week ago via mobile

Had an amazing night at iKandy! What a cool place, but the bar tender Anna made the night! Her service and professionalism was absolutely exceptional! Thanks a million Anna, can’t wait to see you @iKandy again!More

Thank Vinayak K
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 1 week ago

Dear Vinayak K, Thank you for your comment posted on TripAdvisor. We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our service and facilities are thoroughly appreciated. I am delighted...More

Reviewed 1 week ago via mobile

The best hotel in dubai Everything was great. Ms Hiba is in reception and gave us a very nice room seaview and in 40th floor. Housekeeping, breakfast and other facilities was great I suggest you to stay in this hotel at least for one nightMore

Thank Negarrz
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 1 week ago

Dear Negarrz, Thank you for taking your precious time to write and share your experience with us on TripAdvisor. We aim to delight and provide all our guests with the top standards of service and quality product. For business or leisure, our devoted and experienced...More

View more reviews
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123456136
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$167 - US$499 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Dubai
#15 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$167 - US$499 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Dubai
#15 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (515)
Room & Suite (505)
Dining (92)
Pool & Beach (60)
Amenities (84)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Rahul R
4 February 2018|
AnswerShow all 4 answers
Response from Nicolas C | Property representative |
Dear Rahul R, Kindly be informed that the hotel is located only 15 minutes from Dubai International Airport and five minutes from the World Trade Centre, Dubai International Financial Centre, Downtown Dubai and Burj... More
1
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Anahita H
3 February 2018|
AnswerShow all 5 answers
Response from JenTen04 | Reviewed this property |
I have always caught a taxi, but I’m sure they have. Might I suggest emailing the hotel and then you can choose the best option.
1
Vote
Anahita H
2 February 2018|
AnswerShow all 4 answers
Response from aJ007007 | Reviewed this property |
Yes there is, the room service is fantastic
1
Vote
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12345630
Room Tips
"Most rooms have one view or the other. It is a well positioned hotel"
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"Go for the horizon club room and the excellent amenity facilitieS"
Read review
"Ask for the Burj Khalifa view"
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"10th floor to 40th floor front or back both have great views"
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