We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Hotel, Dubai

Save
Share
Traveller (921)
Room & Suite (552)
Storyboard
Overview
Hotel website
E-mail hotel
Sheikh Zayed Road, Trade Centre 1, Dubai United Arab Emirates See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Shangri-La Hotel, Dubai
Special Offer: Flexible Stopover Deal
Hotel deals
Reviews (1,261)
Filter reviews
1,043 results
Traveller rating
869
129
28
8
9
Traveller type
Time of year
LanguageEnglish
More languages
869
129
28
8
9
Show reviews that mention
All reviews horizon club burj khalifa dunes cafe chi spa bo bo horizon level vietnamese restaurant health club pool area an upgrade special thanks on sheikh zayed road excellent hotel wonderful stay city view afternoon tea shuttle bus
FilterEnglish
Updating list...
1 - 5 of 1,043 reviews
Reviewed 2 days ago

We came to the Shangri-La Hotel Dubai for a short five nights break without the children, it is truly a luxury 5* hotel in everywhere. We booked executive rooms. We were there for our anniversary, the setup made was a lovely gesture and we appreciated...More

1  Thank Reem N
Response from Hakan O, General Manager at Shangri-La Hotel, DubaiResponded yesterday

Dear Reem N, A very Happy Anniversary and our best wishes to you and your partner. We would like to thank you very much for choosing to stay at Shangri-La Hotel, Dubai on your special day and for taking your valuable time to post your...More

Hotel's Favourite
Reviewed 6 August 2018 via mobile

We loved our 3rd stay at Shangri-La Dubai. In fact we’ve grown to love the hotel. The location is great if you want to discover Burj Khalifa, Dubai Mall, Dubai Frame... Book a Horizon Club room so you can access the 42nd floor to get...More

3  Thank goalgent
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 7 August 2018

Dear goalgent, Thank you for taking your valuable time to post your feedback on Trip Advisor during your recent stay at The Shangri-La Hotel, Dubai. We are delighted that you chose us as your home in Dubai and that you had a wonderful time staying...More

Reviewed 2 days ago via mobile

It was a business trip, but from arrival to departure the attentive service (mostly) made it feel more like a vacation. The food was good, and there was a wide variety of cuisines. The kitchen staff were knowledgeable, and even coped with a request for...More

Thank ChrisSharonB
Response from Hakan O, General Manager at Shangri-La Hotel, DubaiResponded yesterday

Dear ChrisSharonB, Our warm gratitude for your patronage at Shangri-La Hotel, Dubai and for taking your valuable time to post your detailed feedback on TripAdvisor. Shangri-La Hotel, Dubai has been serving our precious guests for 15 years. We believe that our caring, considerate, anticipating and...More

Reviewed 2 days ago via mobile

Location: next to downtown 5 minutes drive to the Dubai mall (15 dirims taxi). The fountains there are a must see and that have decently priced restaurants inside and out some with views of the fountain. 20-30 minutes to the marina and Jumeirah beach. (50-60...More

Thank Bethany M
Response from Hakan O, General Manager at Shangri-La Hotel, DubaiResponded 2 days ago

Dear Bethany M, Thank you for choosing to stay at Shangri-La Hotel, Dubai and for sharing your experience on TripAdvisor. We are overwhelmed with your generous feedback and the detailed comments on our hotel features and colleagues service overall. Hotel is located only 15 minutes...More

Reviewed 2 days ago via mobile

My visit to hotel with my guest was memorable.As a diamond member,my experience in horizon club lounge was amazing.the personalised service of Archana was really fantastic and exhibits the quality of the staff of the Shangri-la hotel. Thanks to her team and the commitment is...More

Thank xb665
Response from Hakan O, General Manager at Shangri-La Hotel, DubaiResponded 2 days ago

Dear xb665, Thank you very much for your patronage at Shangri-la Hotel, Dubai and for taking your time to post your experience with us on TripAdvisor. We are your home in Dubai and certainly our aim is to ensure your every stay memorable. Our heartfelt...More

View more reviews
About
Description
Shangri-La Hotel, Dubai provides guests a luxurious accommodation, exceptional dining and distinctive hospitality in the heart of this dynamic city. Located on Sheikh Zayed Road, the 42-storey hotel is a More 15-minute drive from Dubai International Airport and only 5 minutes from the Dubai Convention Centre and World Trade Centre. The hotel sits opposite Dubai International Financial Centre (DIFC) and the Burj Khalifa, within close proximity to The Dubai Mall as well as Dubai’s popular beaches. A combination of traditional luxury with modern amenities, each room offers extraordinary views from a sophisticated setting. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
302
Price range
US$199 - US$571 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Hotel Dubai
,
Shangri La Dubai
Location
United Arab Emirates > Emirate of Dubai > Dubai
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
302
Price range
US$199 - US$571 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Hotel Dubai
,
Shangri La Dubai
Location
United Arab Emirates > Emirate of Dubai > Dubai
Photos
Traveller (921)
Room & Suite (552)
Dining (106)
Pool & Beach (83)
Amenities (84)
Business Centre & Event Rooms (4)
Nearby
Nearby HotelsSee all 587 nearby hotels
Dusit Thani Dubai
2,652 reviews
.22 km away
Carlton Downtown Hotel
1,545 reviews
.32 km away
Emirates Grand Hotel
1,629 reviews
.34 km away
Capital Grand Hotel
1 review
.36 km away
Nearby RestaurantsSee all 10,442 nearby restaurants
Al Safadi Restaurant
324 reviews
.13 km away
Zaatar W. Zeit
285 reviews
.11 km away
Hoi An
267 reviews
.03 km away
Dunes Cafe at The Shangri-La Hotel
153 reviews
.08 km away
Nearby AttractionsSee all 1,633 nearby attractions
City Walk
517 reviews
.95 km away
Sheikh Zayed Road
1,938 reviews
.78 km away
O2 Spa
5 reviews
.34 km away
Amazon Tours UAE
18 reviews
.37 km away
Questions & Answers
Ask a question
Sharewatch71
12 October 2018|
Answer
Response from Hakan O | Property representative |
Dear Sharewatch71, Greetings from Shangri-La Hotel, Dubai and letting us know of your query. During the Ramadan period, our Horizon Club Lounge is partitioned. A part is open on food and beverage service for non fasting... More
0
Votes
Sam R
10 October 2018|
Answer
Response from Hakan O | Property representative |
Dear Sam R, Thank you for sharing your question on TripAdvisor for Shangri-La Hotel, Dubai. Our furnished apartments does not have laundry facility inside the apartment. However, for laundry requests, our Laundry team are... More
1
Vote
Room Tips
"higher rooms gave you good feelings and better view (in thirties)"
whocarezz
3 days ago
Read review
"Room facing the Burj"
Sianiesian
5 days ago
Read review
"Burj Khalifa View"
KavishUnuth
6 days ago
Read review
"coming with kids, ask them if you are allowed to bring them to the Horizon Club.. If not, just choose w/o..."
manzurd
3 weeks ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing