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Shangri-La Hotel, Dubai

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Sheikh Zayed Road, Dubai United Arab Emirates
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1862)
Room & Suite (815)
Videos (1)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 16/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Hotel, Dubai
Updated 16/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#119 of 761 hotels in Dubai
Location
Cleanliness
Service
Value
Shangri-La Hotel, Dubai is an ideal starting point from which to discover the city’s dynamic energy. Strategically located on Sheikh Zayed Road, minutes away from The Dubai Mall, Dubai International Financial Centre (DIFC) and City Walk, the hotel offers 302 spacious rooms and suites with stunning views of the Downtown Dubai skyline or the Arabian Sea. Asian-inspired dining options and a pool offering unobstructed views of the Burj Khalifa complete the experience.
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Room & Suite (815)815
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Free shuttle or taxi services
Electric vehicle charging station
Valet parking
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kid-friendly buffet
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Children's television networks
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Sun loungers / beach chairs
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
Walk-in shower
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Russian, Arabic, Chinese and 2 more
Hotel links
Special Offer:Experience More with Free Breakfast & Upgrade

Location

Full view
96Great for walkers
Grade: 96 out of 100
142Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
2,371Reviews176Q+A100Room tips
Traveller rating
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Popular mentions
Sary H wrote a review Feb 2021
1 contribution
Nice and professional staff. Thank you Rajnandini Also breakfast and location is amazing. Views from the room on 35th floor is good. I took the delux city view. Also, the massage, gum, and spa facilities are wonderful
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Date of stay: February 2021Trip type: Travelled on business
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Roland wrote a review Feb 2021
1 contribution
The stay at the Shangri-La was amazing. The staff is extremely welcoming, friendly and helpful. Even though I arrived very early (6am) I was able to check-in right away and given a nice room at one of the top levels. I can highly recommend the Horizon Club rooms. Service throughout my stay was perfect. Covid-rules were in place everywhere (breakfast, lounge, pool) without reducing the service-level or comfort. At my check-out day Ms. Nandini took care of everything quickly and friendly. It made the end of my stay very pleasant.
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Date of stay: February 2021Trip type: Travelled solo
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BouBali wrote a review Feb 2021
Singapore98 contributions57 helpful votes
Breakfast was good - best sambar I've ever had and good samosas - but the breakfast spread and restaurant ambience lacked any wow factor, perhaps it was scaled back because of Covid protocols. The staff at the breakfast reception desk and the chefs really stood out. Club room was a great size, lovely bathroom, plenty of storage and a good selection of TV channels. A big shout out to Ayoub and Wiam in the executive lounge, who are super helpful. The hotel is in a good location, you can walk to a few shops, cafes and a money changers - there is no ATM in the hotel - while Dubai Mall is a short taxi ride away. I did one yoga class, which was excellent, and I would book these ahead of any future visit. The big disappointment for me at the SGL Dubai was the pool area. Zero ambience - no background music plus no cold beers/alcoholic drinks to purchase - and totally disinterested, verging on rude, staff. I enquired early in my eight-day stay whether it was possible to reserve a sun lounger for a later date and was told 'no'. Yet when I next went to the pool area, one lady had three empty loungers beside her and I was informed that she had reserved them. Inconsistent hotel policy or perhaps she had paid/tipped the staff? I also didn't like having to walk across the road bridge to access the pool area. The pool area was weakest point of the hotel for me and was what influenced my decision not to return to the SGL during my Dubai visit.
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Date of stay: February 2021
Rooms
Cleanliness
Service
Room Tip: Loved my room on the 41st floor - same level as the Club lounge, would request it again
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Aizat S wrote a review Feb 2021
1 contribution
Hope my review finds you all safe and healthy! I would like to share my experiences generally in your property which has been highly satisfied every my stay. Foremost, would like to accent-up your top-drawer team Ms. Nadjifa, Ms. Melissa, and Ms. Rizkiya from the Dunes Restaurant. I appreciate the girls` professionalism and hospitability shown during my business trip.
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Date of stay: January 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Highly recommendable ;)
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Response from Hakan Ozel, General Manager at Shangri-La Hotel, Dubai
Responded 2 days ago
Dear 774aizats, Thank you for taking the time to share your positive comments on TripAdvisor following your patronage at Shangri-La Hotel, Dubai. We are delighted to read that your experience at the hotel was exquisite and that you enjoy our hospitality and service efficiency of our colleagues. Your kind feedback is indeed rewarding, and I will surely let the ladies at Dunes know that their efforts have been highly recognized. At Shangri-La Hotel, Dubai, our dedicated and experienced colleagues cater to the needs of guests with the utmost care, and services rendered straight from the heart. We thank you for your compliments and are certainly looking forward welcoming you back at Shangri-La Hotel, Dubai in the near future. With warm regards, Hakan Ozel General Manager
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Julien O wrote a review Feb 2021
1 contribution
Thank you so much for everything !!! The Shangri-La DUBAI is an Incredible hotel in Dubai. I stayed 11 days here. Beautiful view near the metro. (Easy access to dubai mall, mall of the emirates, ...) Special thanks to WIAM and AYOUB in the horizon club lounge.
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Date of stay: February 2021Trip type: Travelled solo
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Response from Hakan Ozel, General Manager at Shangri-La Hotel, Dubai
Responded 2 days ago
Dear 399julieno, Thank you for taking your precious time to share your excellent review on TripAdvisor following your patronage at Shangri-La Hotel, Dubai. We are very happy to note that you had an amazing 11 days of an experience at our hotel and that you found our hotel’s location very convenient in proximity to Dubai metro and the malls. Thank you for complimenting on our colleauges Wiam and Ayoub who ensured to take a special care of you at Horizon Lounge. Our people go above and beyond to ensure to delight every guest and render the services truly from their hearts. I will be delighted to share your kind words with the team. We appreciate your feedback and looking forward to welcoming you back at Shangri-La Hotel, Dubai in the nearest future. With kind regards, Hakan Ozel General Manage
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PRICE RANGE
US$122 - US$273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel dubai, shangri la dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiTrade Centre / Trade Centre 1 / Dubai International Financial Centre (DIFC)
NUMBER OF ROOMS
302
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Frequently Asked Questions about Shangri-La Hotel, Dubai
Which popular attractions are close to Shangri-La Hotel, Dubai?
Nearby attractions include Blue Waters Marine (0.01 km), Madouk Nights (0.4 km), and Mantis Dubai (0.4 km).
What are some of the property amenities at Shangri-La Hotel, Dubai?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Shangri-La Hotel, Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Hotel, Dubai?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Shangri-La Hotel, Dubai?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Shangri-La Hotel, Dubai?
Conveniently located restaurants include Jones The Grocer, 24th St. World Street Food, and View By Dusit.
Are there opportunities to exercise at Shangri-La Hotel, Dubai?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Hotel, Dubai have an airport shuttle?
Yes, Shangri-La Hotel, Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Hotel, Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Hotel, Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Hotel, Dubai?
The staff speaks multiple languages, including English, Russian, Chinese, Hindi, Arabic, and Filipino.