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Shangri-La Hotel, Dubai

Agoda.comUS$170*
View Deal
#15 of 542 Hotels in Dubai
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$230*
US$170*
Great Deal
US$172*
US$173*
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Shangri-La Hotel, Dubai
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373 Reviews from our TripAdvisor Community

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Showing 328: English reviews
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Reviewed today NEW

what a great hotel with seven starts rating. Service is consistently on high standard. faultless and efficient. The team is wonderful. super helpful and accommodating all the time. wanted to return as soon as possible but depends on business chances. the weather is very hot now in Dubai. I look forward, thank you.

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Helpful?
Thank Aziz Z
london
Reviewed yesterday NEW

This is a good hotel but fails to wow in comparison to all the other great hotels in Dubai. Location is good to get around. The rooms felt quite small and not particularly inspiring. Nice bathroom. We booked a club room and access to the Horizon Lounge was definitely worth it. Breakfast, afternoon tea and cocktail hour with canapés. Staff...

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Helpful?
1Thank holiday10
Reviewed 2 days ago NEWvia mobile

I have been training at shangri la hotel for a few months and would like to write a great review about the gym facility which is amazing and also about the personal trainer Janaka. I've been doing Crossfit sessions with him and I'm really happy about it. The Classes are very challenging and time goes by fast! He is very...

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Helpful?
1Thank Carine G
Reviewed 2 days ago NEWvia mobile

AL ALI MOHAMED Visited shangri-la with my friends and it was a amazing experience, swimming pool is gorgeous and nice view, all the staff are super friendly and unhelpful. Special Thanks to PT Trainer JANKA at the Gym he is very friendly, knowledgeable and professional Trainer he helped out with my work out and he was giving some advices about...

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Helpful?
1Thank Mkmalali
Longton, United Kingdom
Reviewed 3 days ago NEW

Why - We have been to Dubai many times so are familiar with the layout. On this visit were joining a cruise so wanted a hotel closer to the airport, main shopping mall and also easy reach of the cruise terminal. We were also looking for a five star hotel with a club floor and a good reputation for service...

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Helpful?
2Thank David R
Concord, California
Reviewed 3 days ago NEW

If going for business it is the right place to stay. Very comfortable, clean, functional and overall staff very very friendly and helpful. Anything you want to be guided ion , don't forget to stop by the concierge and have Renel Gamboa and Philip Lawrence help you out and give you tips and guidance. They even make sure to escort...

Review collected in partnership with shangri-la.com
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Helpful?
Thank afargas
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Afargas, Thank you for taking the time to share your comments on TripAdvisor. We are delighted to read you had a wonderful stay experience and our staff took care of you. Your feedback will definitely inspire our colleagues, Renel and Lawrence, to work harder knowing their efforts are appreciated. It has been a pleasure to have you stay with...

Reviewed 3 days ago NEW

Three nights in Shangri-La Hotel Dubai. We stayed in premier room with beautiful Jacuzzi. Nice honeymoon setup. Very good package with massage included and happy hour at level 41. We really felt home and staying among the family. This is what you need when you travel. So thanks a million for the experience.

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Helpful?
Thank Joma K
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Joma K, Thank you for taking the time to write and share your comments on TripAdvisor following your recent stay with us. We are delighted to read you had a wonderful time and our hotel services and facilities treated you well. We are always working to improve our services and your input is indeed very valued. Our heartfelt gratitude...

Reviewed 4 days ago NEWvia mobile

When I was planning my trip, I called the hotel concierge for some advice on how to best use my 2 days in Dubai. I happened to speak with the head concierge Renel Gamboa. He was so knowledgable and truly helpful. He even sent me emails with suggested itinerary for the days I would be in Dubai. When I arrived,...

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Helpful?
Thank Holly C
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Holly C, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay. We are delighted to learn that you enjoyed your stay with us. We will forward your complimentary comments on to Renel, who will be motivated with your kind words. We are looking forward to welcoming you back to Shangri-La Hotel, Dubai...

Reviewed 4 days ago NEWvia mobile

Best in dubai, I stayed in many hotels in dubai but this hotel has really different ambiance and quality of service. The staff are so friendly and courteous. They set our room with nice chocolate and fruit platter. The room was nice and big. I wanted to recognize the hotel shuttle driver for his efforts to return back to the...

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Helpful?
Thank Mix D
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Mix D, Thank you very much for taking the time to review our hotel on TripAdvisor. We are overwhelmed to hear your positive feedback about our product and hotel facilities as well as our colleagues who shall be inspired by your kindhearted words. We thank you for your patronage at the Shangri-La Hotel, Dubai as we look forward to...

Reviewed 4 days ago NEWvia mobile

What a stay in this amazing place. The hotel is located in the center of the town, near the metro station and close to Dubai mall. Hotel provide shuttle service to beach free of charge. The experience was wonderful . The only thing I would recommend is basically to have this night club removed from this beautiful hotel. Special thanks...

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Helpful?
Thank Ahmed A
Nicolas C, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Ahmed A, Thank you for taking the time to share your feedback on TripAdvisor following your stay. Your kind comments are indeed rewarding and I will forward to Renel and Mohamed, whom will be delighted to learn that their efforts have been appreciated. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant...

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2-Bedroom Apartment with Burj Khalifa View (124)
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Executive Studio with Burj Khalifa View (59)
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Horizon Premier Room with Burj Khalifa View (68)
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One Bedroom Suite with Sea View (78)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located along Sheikh Zayed Road, Shangri-La Hotel, Dubai is just 15 minutes away from Dubai International Airport, and five minutes from the World Trade Centre, Dubai Convention Centre, Dubai Mall and downtown Burj Khalifa.The hotel comprises 302 spacious guestrooms and suites, including two floors of elegant Horizon Club accommodation. To meet the needs of the long-stay guests, the hotel also offers 126 serviced, furnished apartments. ... more   less 

Additional Information about Shangri-La Hotel, Dubai

Address: Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €127 - €358 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Dubai 5*
Number of rooms: 302
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Shangri-La Hotels and Resorts, Orbitz, Hotels.com, Agoda, Hotwire, Cancelon, Cheap Tickets, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Shangri-La Hotel, Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Dubai
Shangri La Dubai
Hotel Style:
#11 Spa Hotel in Dubai
#14 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#33 Family Hotel in Dubai
#61 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Dubai staff and other travellers.
47 questions
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Questions? Get answers from Shangri-La Hotel, Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor have great views of Burj Kalifa.”
holiday10, 23 May 2017 | Read review
“Book the Horizon Club, well worth the extra.”
  • Horizon Club Shower
  • Horizon Club Room Sea View
  • Horizon Club Room Seating
  • Horizon Club Bathroom
  • Horizon Cub Room Bar/Coffee Area
571DavidR571, 21 May 2017 | Read review
“City view rooms are estohnishing”
ma059, 14 May 2017 | Read review
“The hotel provides shuttle bus to the mall and beaches.”
IppudaButterfly, 14 May 2017 | Read review
“Burj Khalifa view is worth it; the sea view is located above the pool, so you can hear the DJ at certain times which can be annoying.”
  • burj khalifa view.
duganama, 13 May 2017 | Read review
5 of 5
Agoda.com
US$170* /night
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Shangri-La.comUS$172
Orbitz.comUS$173
CancelonUS$230
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*Disclaimer
Prices are for 1 room, 2 adults
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