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Shangri-La Hotel, Dubai

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Shangri-La Hotel, Dubai provides guests a luxurious accommodation, exceptional dining and distinctive hospitality in the heart of this dynamic city. Located on Sheikh Zayed Road, the 42-storey hotel is a 15-minute drive from Dubai International Airport and only 5 minutes from the Dubai Convention Centre and World Trade Centre. The hotel sits opposite Dubai International Financial Centre (DIFC) and the Burj Khalifa, within close proximity to The Dubai Mall as well as Dubai’s popular beaches. A combination of traditional luxury with modern amenities, each room offers extraordinary views from a sophisticated setting.
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Property amenities
Channel 1
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Business Centre with Internet Access
Spa
Free High Speed Internet (WiFi)
Free Parking
Wheelchair Access
Shuttle Bus Service
Bar/Lounge
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Heated pool
Indoor pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Great View
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Flexible Stopover Deal
Hotel deals
Location
Full view
Contact
Sheikh Zayed Road, Trade Centre 1, Dubai United Arab Emirates
E-mail hotel
Getting there
Dubai Airport11 km
Sharjah Airport20 km
Financial Centre6 min
Burj Khalifa/Dubai Mall10 min
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Reviews (1,378)
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1,132 results
Traveller rating
943
139
30
9
11
Traveller type
Time of year
LanguageEnglish
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943
139
30
9
11
Show reviews that mention
All reviews horizon club dunes cafe burj khalifa shang palace ultra lounge balcony bar chi spa bo bo vietnamese restaurant special thanks health club pool area excellent hotel sheikh zayed road an upgrade wonderful stay deluxe room
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1 - 5 of 1,132 reviews
Reviewed yesterday

another excellent stay same like usual, Horizon Club is the best of the best. Hossam is the correct person in the correct place, its first time to write a review about someone but truly he is a credit to the company, dont want to forget...More

Date of stay: December 2018
Thank Manish b
Hotel's Favourite
Reviewed 6 August 2018 via mobile

We loved our 3rd stay at Shangri-La Dubai. In fact we’ve grown to love the hotel. The location is great if you want to discover Burj Khalifa, Dubai Mall, Dubai Frame... Book a Horizon Club room so you can access the 42nd floor to get...More

Date of stay: August 2018
4  Thank goalgent
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 7 August 2018

Dear goalgent, Thank you for taking your valuable time to post your feedback on Trip Advisor during your recent stay at The Shangri-La Hotel, Dubai. We are delighted that you chose us as your home in Dubai and that you had a wonderful time staying...More

Reviewed yesterday via mobile

Simply outstanding experience!!! Best hotel & staff!!! Jonathan & Moeen were outstanding. From helping me with sightseeing and recommending the perfect room at checking. Housekeeping staff cleaning was impeccable. Each day felt like my 1st time checking. Room service was great and I’m picky and...More

Date of stay: December 2018
Thank STROMAYNE
Reviewed 3 days ago via mobile

Good ambience and music....thought it would be all american but they caught me offguard. The food is delicious and i am yet to try other tasty foods . I will definitely be coming back again soon and i would recommend icandy ultra lounge to anyone...More

Date of stay: December 2018
Thank Christine M
Reviewed 4 days ago via mobile

When I arrived Shangri-La was surprised by the big lobby and the reception was distinguished by the citizen Aref who welcomed me the best welcome and flooded me with his kindness and thank also the owner of the Arab coffee distinctive Fawzieh and also commend...More

Date of stay: November 2018
1  Thank Myint S
Response from Hakan O, General Manager at Shangri-La Hotel, DubaiResponded 3 days ago

Dear Myint S, Our warm gratitude for your patronage at Shangri-La Hotel, Dubai and for taking your valuable time to post your detailed feedback on TripAdvisor. Shangri-La Hotel, Dubai has been serving our precious guests for 15 years. We believe that our caring, considerate and...More

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Questions & Answers
Ask a question
KaviP82
25 November 2018|
AnswerShow all 2 answers
Response from Hakan O | Property representative |
Dear KaviP82, Thank you for your inquiry. We are happy to arranged a birthday cake and romantic setup with petals if you required. Whilst, baby cot will be provided for your little one. For further assistance, please do... More
0
Votes
simpatico28
16 November 2018|
AnswerShow all 3 answers
Response from Hakan O | Property representative |
Dear Simpatico28, Thank you for your question to Shangri-La Hotel, Dubai through TripAdvisor. We are glad to know that our team also replied to your query directly. Although exclusive access is given for Horizon Club... More
1
Vote
minhtuyousaf
9 November 2018|
Answer
Response from Hakan O | Property representative |
Dear Minh Tu Y, Thank you for your question to Shangri-La Hotel, Dubai via TripAdvisor. Our Twin Deluxe room is 45 square meters in size. It can fit up to 4 (2 adults and 2 kids) but cannot be guaranteed to be comfortable... More
0
Votes
Room Tips
"Go for the upgrade with the triangular windows towards the Burj Khalifa. The higher the floor, the better..."
mirceas335
1 week ago
Read review
"Standard rooms are 'small'. Try getting a complimentary upgrade."
ParisKen
1 week ago
Read review
"Burj Kalifa View rooms!!"
shib0329
1 week ago
Read review
"Rooms on the Sheik Zayed Blvd side provides great view of the Burj Khalifa."
Real_Aquaman
1 week ago
Read review
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PRICE RANGE
US$177 - US$471 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel dubaishangri la dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubai
NUMBER OF ROOMS
302
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