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Sheraton Dubai Creek Hotel & Towers

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Sheraton Dubai Creek Hotel & Towers
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1,686 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Dubai Creek Hotel & Towers
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Showing 1,353: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed 23 August 2015

Stayed here for 2 nights on our travels to Singapore and Batam (Indonesia) and for 2 nights on the way back at the start of August. Arrived at the hotel in the early hours of the morning and was quickly checked in with a room upgrade a nice surprise and free breakfast, Great!!!!. Can't praise the staff enough as everyone...

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Helpful?
2Thank cityslicker1002
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear cityslicker1002, Thank you very much for the 5-seal rating and for your kind words of compliment on your recent experience here at Sheraton Dubai Creek Hotel & Towers. We are very delighted knowing that you have enjoyed your stopover in Dubai and that we have exceeded your expectation in terms of service, offering and most of all, the utmost...

Belek
Reviewed 23 August 2015

This hotel always had great friendly staff. The problem was the rooms and the place was getting old and showing its age. They closed it for about a year for renovation. I've been there after the renovation a few times. They have done an amazing job. So, now a visitor gets the best of both worlds: great clean place and...

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Helpful?
1Thank 57mustafat
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear 57mustafat, Thank you for sharing your review regarding your most recent experience with us! We are very delighted to learn that you are happy with the outcome of the newly upgraded facility and that our friendly associates have taken good care of you. We look forward to your next visit soon! Warmest regards, Stephan VA, General Manager

Gold Coast Australia
Reviewed 22 August 2015

Great rooms,views. Friendly,helpful staff. Good breakfast. Lovely personal touches.a great oasis in the incredible heat of Dubai.love the clothesline in the bathroom. Appreciated the view. Always something happening on Dubai Creek.

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Helpful?
1Thank ronette
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear ronette, Thank you very much for your rating and review on your most recent experience at our property. We are glad to know that you have enjoyed our breakfast offerings, the great view of the Dubai Creek from your room and that our friendly and helpful associates have taken good care of you. We look forward to welcoming you...

Preston, United Kingdom
Reviewed 21 August 2015

We are just about to leave the hotel, flying home in the early hours but will certainly be back. This hotel offers so much with all the superb fine dining in the three restaurants, you can certainly see why they hold the coveted Michelin star status. We have used them all at least twice and never felt disappointed. The staff...

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Helpful?
2Thank Christine D
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Christine D, Thank you very much for your review and for your kind words of compliment regarding your recent stay here at the Sheraton Dubai Creek Hotel and Towers! We are happy to learn that we highly met your expectations in terms of food and beverage offerings, service and that our associates have never failed to deliver the utmost...

Hobart, Australia
Reviewed 20 August 2015

The Sheraton here in the old quarter has loads of personality and comfort despite being the first 5 star hotel in Dubai. The rooms are lovely and well thought out in every way. Beds comfortable, quiet air conditioning, great views over the " Creek ", delicious breakfasts and smiling, helpful staff. There are a few eateries with a variety of...

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Helpful?
2Thank RubyAustralia
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear RubyAustralia, Thank you very much for your rating and review on TripAdvisor. It is very gratifying to learn that you were happy whilst staying with us and that the team with their smiles, has never failed to extend the true hospitality that the brand is known for. We look forward to welcoming you back on your next visit to...

Reviewed 17 August 2015

This was our third stay at The Sheraton Dubai Creek. The location of the hotel is quite central and accessible to tourist attractions.The rooms offer spectacular views of the creek.The warm welcome and hospitality of the staff makes it difficult for us to stay at any other hotel in Dubai.The staff in the club lounge- Krystal, Archer and Vindhya- in...

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Helpful?
2Thank Jyotsna C
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Jyotsna C, Thank you for your 5 star rating regarding your latest stay with us. We are so happy to read that your third stay at our hotel.. Indeed - the location is great and quite central and accessible to tourist attractions. Thank you so much for acknowledging our team members from he Club and as well from the...

Sydney
Reviewed 17 August 2015 via mobile

I had a 36 hour stopover in Dubai so looked for a good value hotel in downtown location and being a platinum SPG member it had to be a Starwood property. I got a fantastic rate of approx $100 AUS and was very impressed with this property. I was upgraded to a junior suite which was very comfortable, bathroom super...

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1Thank JpoSydney
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear JpoSydney, Thank you for sharing your review regarding your most recent experience with us! We are delighted knowing that you have enjoyed your stopover in Dubai and we look forward to your next visit soon! Warmest regards, Stephan VA, General Manager

Kuala Lumpur, Malaysia
Reviewed 15 August 2015

As its name suggests, the Dubai Creek hotel is on the creek, and only a 15 min drive from the airport. If you want to be in this part of town, then it is a fantastic stay. however if you want to be out near the marina, the palm or the beaches then it is quite a distance away. The...

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Helpful?
Thank Mark L
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear MarkL, Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed your short stay with us and that the restaurant offering was satisfying for you. We look forward to welcoming you back very soon at Sheraton Dubai Creek Hotel & Towers! Warm regards, Stephan VA, General Manager

Melbourne, Australia
Reviewed 15 August 2015

I stayed 5 nights in this well located hotel and had a wonderful time. Guest service excellent, very friendly and helpful staff, free water delivered at night and turn down. Superb location close to souks, beautiful lounge with river views and great food at very good prices. Room service quickest ever experienced, food of great quality. Breakfast buffet is five...

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Helpful?
Thank 51danielled57
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear 51danielled57, Thank you very much for your 5 star rating and review regarding your most recent experience with us. We are very delighted to learn that you are happy with your stay and that you enjoyed our guest service and the hospitality. also good to hear that the food liked our food offerings and that room service was fast....

Ras Al Khaimah, United Arab Emirates
Reviewed 13 August 2015

Stayed one night as my flight arrived in Dubai at 22.00 and as I work in Dubai it was convenient. Check in was seamless and room very nice and spacious. Did not have a creek view but as I was only there for one night it does not matter. Service in the Chelsea Arms was very good again as I...

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Helpful?
Thank Andy G
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear AndyG313, Thank you very much for your rating and review. We are very delighted to learn that you enjoyed your short stay with us. Also we are happy to read that the check in and the service in the Pub was satisfying. We look forward to welcoming you back very soon - and then hopefully longer than one night!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Dubai Creek Hotel & Towers is a newly renovated 5-star landmark hotel, which for over 36 years has extended warm hospitality to discerning guests on the trade waters of Dubai Creek. The 268 guestrooms and suites provide a relaxing escape from the bustling city for both the business and leisure traveller. The fully refurbished and brand new rooms offer the perfect setting of style and technology. All guestrooms feature enhanced technology with a 42 inch LED television, media hub and WiFi, the signature Sheraton Sweet Sleeper(R) Bed, Shine for Sheraton bath amenities, in room safe, iron complete with ironing board, tea and coffee facilities and much more. The hotel offers a wide array of restaurant options to please all palettes, including Italian restaurant Vivaldi by Alfredo Russo, Indian restaurant Ashiana by Vineet and Creekside Japanese Restaurant. ... more   less 

Additional Information about Sheraton Dubai Creek Hotel & Towers

Address: Baniyas Road, 1/3 | P.O. Box 4250, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €103 - €383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Dubai Creek Hotel & Towers 5*
Number of rooms: 268
Reservation Options:
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Also Known As:
Dubai Sheraton
Hotel Style:
#18 Family Hotel in Dubai
#25 Business Hotel in Dubai
#30 Romantic Hotel in Dubai
#30 Spa Hotel in Dubai
#38 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dubai Creek Hotel & Towers staff and other travellers.
56 questions
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Questions? Get answers from Sheraton Dubai Creek Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7th floor Creek View”
 of 5 bubbles DonnaM565, 7 Dec 2016 | Read review
“Creek-side view”
 of 5 bubbles ito25, 30 Nov 2016 | Read review
“The creek view rooms are a bit more expensive, but watching the boats going by at night all lit up was worth the price.”
 of 5 bubbles steveautio, 25 Nov 2016 | Read review
“Best rooms have a view of the Creek”
 of 5 bubbles grayh105, 22 Nov 2016 | Read review
“Th hotel is a 10-15min walk from the metro. In November this was fine but in summer this maybe an issue.”
 of 5 bubbles Mojo222, 22 Nov 2016 | Read review
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