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Crowne Plaza Dubai-Deira

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#117 of 544 Hotels in Dubai
Certificate of Excellence
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Crowne Plaza Dubai-Deira
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836 Reviews from our TripAdvisor Community

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Showing 729: English reviews
Reviewed 2 weeks ago

Stayed here for the first time March 2017 - the hotel is a little tired and clearly older than other same brand hotels in Dubai. It's close to a Metro station so I can get to and from my place of work easily; the room I have is excellent on the 6th floor. The hotel has a pool and gym,...

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Helpful?
Thank Mark J
Lauderdale-by-the-Sea, FL
Reviewed 2 weeks ago via mobile

The Crowne Plaza Deira's best asset was its spectacular breakfast buffet. I would be hard pressed to find its equal anywhere. That said, I would not stay there again. Most everything we wanted to see was a 20 minute taxi ride away, closer to The Dubai Mall, so the location didn't work well for us. Furthermore, the room we were...

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Helpful?
Thank dgmFL
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear dgmFL, Thank you for your very courteous comments, and choosing Crowne Plaza® Dubai-Deira! The breakfast buffet spread at Spice Island is always popular with our guests and our restaurant team takes the utmost care when preparing your breakfast. We appreciate your feedback so we can improve for the future. This is important to us, and we will be taking...

Tbilisi, Georgia
Reviewed 3 weeks ago via mobile

Pros: - Walking distance to the metro (too far away to walk during the summer, though) - Good, hearty breakfast buffet - Option of access to a club lounge - Outdoor pools and a spa - Most of the staff was very polite and helpful, and always greeted us with a warm smile. Cons: - The taxes and fees can...

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Helpful?
Thank flipfuntasia
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear flipfuntasia, Thank you for the lovely comments and detailed account of your recent stay with us! It is good to see you had a positive experience through every aspect of your stay with us. I will surely pass on your compliments to the team. Thank you for choosing us! On behalf of everyone here at the hotel, we wish...

Miami Beach, Florida
Reviewed 3 weeks ago

So with roughly 100 + nights per year - over the last 17 years I thought I saw it all...Untill I had my coffee in the Crowne Plaza Deira....The only place in the world that for a cup of coffee charges you 1 euro for......The milk..... Seriously??? On a 7 euro coffee charging 1 euro for milk.....Crowne Plaza is clearly...

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Helpful?
Thank Jacob H
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,...

Reviewed 4 weeks ago

THE GOOD: Great staff, convenient location, reasonable pricing, comfortable room. THE BAD: The food needs improvement. Complained several times. Received several calls from different concerned parties, but nothing was done to correct or compensate the inconvenience. A discount, a complementary drink or dessert would have been elegant and would have affected this review which is the result of yet another...

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Helpful?
Thank Joel D
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Joel D, I would like to thank you for your frank and constructive review. It is with this feedback that we are able to improve. I would embrace the opportunity to understand further your concerns, and I can be contacted on the following email cpdeira.publicrelations@ihg.com Kind regards George Koumendakos General Manager

Preston, United Kingdom
Reviewed 5 weeks ago via mobile

Arrived from staying at an Hyatt in Chennai which was a disaster and was happy by what we found here at the Crown Plaza. It is what it claims! We upgraded to a business club room and took advantage of the free food and drinks in the business lounge which is excellent value. We would visit this hotel again when...

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Helpful?
Thank jbmcv1
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear jbmcv1 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager

Reviewed 17 February 2017 via mobile

Nice hotel, great breakfast I remember the cinnamon rolls! My boyfriend loved watching the plane so flyiver the roof top pool however if you want a quiet relax it's perhaps not for you! highly recommend the Buffett at Spice Island great food.

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Thank Debs5082
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Debs5082, Thank you for your favourable review on your recent visit to the Crowne Plaza Dubai Deira. We are always willing to go the extra mile in order to make you have a truly memorable stay with us. Will surely pass your kind words to the rest of the team and looking very much forward to seeing you again...

Bangalore
Reviewed 16 February 2017

We talk about Love at First Sight..... For me, at Crowne Plaza Dubai - Deira, it was an unpleasant entry. We reached the Hotel at about 1.30pm, tired and also with sleep deficit. The front office people were extremely insensitive asking us to wait til 3pm - the check-in time. When I requested to not make us wait, they refused....

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Thank TravelRajBangalore
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear TravelRajBangalore, Thank you for submitting your review. Our hotel is committed to providing our guests with the highest quality services and facilities. Your feedback about the staff services has been taken into account. Allow me to apologize for any inconvenience this issue may have caused you. If there is anything we can do to make your next stay more...

Mumbai (Bombay), India
Reviewed 15 February 2017

Stayed for one night on a business trip. Easy and smooth check in. No hassles. Comfortable bed and clean room. Linen and Towels clean and good. Good Buffet breakfast. Excellent Location. Easy Check out process. Stayed for only one night and could not check out the restaurants for meals.

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Helpful?
Thank saileshcousik
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager

Reviewed 12 February 2017

the hotel was great friendly staff and welcomed receptionist the hotel structure was great and it's really well designed it has wonderful breakfast you have to try it the lobby its really nice especially the 2 fountains.

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Thank Omar A
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Omar A, Thank you for the lovely comments and detailed account of your recent stay with us! It is good to see you had a positive experience through every aspect of your stay with us. I will surely pass on your compliments to the team. Thank you for choosing us! On behalf of everyone here at the hotel, we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Dubai's city-center hotel with famed dining. If Arabia's most fascinating city is your destination for business or discovery, make sure you book this central Dubai hotel as your comfortable base. Crowne Plaza(R) Dubai-Deira is situated in the city's cultural heart, walking distance from two metro stations with access to old and new Dubai districts. Amiable services throughout your stay as well as a quick check-in are hallmarks of this business hotel close to Dubai International Airport. Plush guestrooms, suites and executive club lounge benefits provide every comfort you need at the end of a busy day. Our meeting rooms are conveniently located on one floor and the large, pillar-free ballroom has its own separate entrance. Dine on Italian fare at Brioso, kick back during happy hour at Harry's or sample mouth-watering cuisine at Spice Island, one of Dubai's most popular restaurants. You can also enjoy Dubai's renowned sunshine at the pool or blow off some steam in the health and fitness club. ... more   less 

Additional Information about Crowne Plaza Dubai-Deira

Address: Deira Salahuddin Rd | 108 Road, 197, Dubai 8668, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: €94 - €248 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Dubai-Deira 5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia and Agoda so you can book your Crowne Plaza Dubai-Deira reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Deira Hotel Dubai
Renaissance Dubai
Dubai Renaissance
Renaissance Hotel Dubai
Hotel Style:
#48 Business Hotel in Dubai
#58 Family Hotel in Dubai
#66 Romantic Hotel in Dubai
#108 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dubai-Deira staff and other travellers.
30 questions
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Liverpool, United Kingdom
U.K & Hyderabad,India
over a year ago
St. Annes-on-Sea, England
over a year ago

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Questions? Get answers from Crowne Plaza Dubai-Deira staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great hotel for stay”
 of 5 bubbles mhbalghari, 22 Mar 2017 | Read review
“Great views whichever side you stay in.”
 of 5 bubbles HELWA1, 20 Mar 2017 | Read review
“6th floor are bigger club rooms”
 of 5 bubbles V4780VYmarkj, 12 Mar 2017 | Read review
“There are much better hotels quality / price - F&B prices are outragious”
 of 5 bubbles jacob1964, 1 Mar 2017 | Read review
“Eat Elsewhere”
 of 5 bubbles 787joeld, 25 Feb 2017 | Read review
5 of 5