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The staff of this 4* Hotel make this place a 5* luxury...very friendly and very helpful...the hotel is very clean and the room very spacious...couldn’t fault anything. I will definitely be back. Thank you
I am a regular guest due to the ease of access and location, right beside the Al Rigga Metro (2 min walk, west exit with elevator). The staff are very helpful and friendly, and the renovated rooms are very nice. They executive suites have the...More
We stayed at Holiday Inn Deira and suppose to be 4 star but it was very disappointing. We normally leave the hotel around 9am and come back late at night but one time we came back from our tour around 3pm and the room was...More
Thank Dolly U
Response from Hassan G, Front Office Manager at Holiday Inn Downtown DubaiResponded 4 days ago
First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in...More
Summary: Staff is eager to help and amiable. Great location, close to metro and within walking distance to many shops, cafe's, malls. If upgraded/renovated I would not hesitate to stay here again, otherwise it's a miss especially if you have allergies.
*Location cannot be...More
1 Thank Janette W
Response from Hassan G, Front Office Manager at Holiday Inn Downtown DubaiResponded 1 week ago
Dear Guest ,
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn DUBAI - DOWNTOWN DUBAI.
I would like to start by apologizing to you for not meeting your expectations. We strive to make...More
Front Office and Housekeeping surprised us with a sweet set up of balloons and towels to greet us on our anniversary. The GSA Princes was very accommodating. Cool for a quick stay as the location is very good. The hotel badly needs renovation though. But,...More
Thank Tina G
Response from Hassan G, Front Office Manager at Holiday Inn Downtown DubaiResponded 2 weeks ago
Dear Valued Guest,
Thank you for your recent correspondence regarding Holiday Inn Downtown team and . We appreciate you taking the time to make us aware of your delightful experience during your recent stay.
We are always pleased to receive praise and acknowledgment of such...More