Upon arrival, somehow my reservation was not showing and appeared cancelled. With 98% occupancy I felt a bit vulnerable especially recovering from wrist surgery with no use of left hand or lifting allowed. Caroline at the front desk kept me calm and took care of it with ease and a smile. She had me go to the executive lounge to relax and grab a bite after my long journey. Within minutes the sea view room was found under another confirmation number due to my friend having to cancel this leg of our journey. Noufal at front office/concierge was always checking to see how I was doing and asking if there was anything they could do. He was kind enough to hire a car to take me back to the airport to make up for the one that didn’t show upon arrival causing another stressful situation. Karen at the front desk was also very helpful and kind. This place knows how to take care of their guests. Fatima the hotel tour representative was very helpful selecting a tour to see the main sights including Infinity Des Lumieres Exhibition in the Dubai Mall. It was fabulous! She also suggested the free Mall of Emirates shuttle to explore Ski Dubai. She’s awesome at listening to your preferences over making a sale and won’t steer you wrong. A lighter breakfast and evening drinks with heavy snacks in the executive lounge was excellent along with friendly attentive attendants. Chef makes the best evening soups and scones for afternoon tea. When wanting full buffet breakfast I went across the street to the adjacent Hilton Dubai Jumeirah that had a fabulous spread with a view, rather than the Hilton Walk that had a lot of families and cramped space. Location is in the thick of the Walk so be prepared for scooters breezing by and crowds not paying attention. The property is a converted older apartment building so the public spaces including lobby are kind of awkward. The only negative is the flooring and bathtub/shower desperately needs scrubbed with Tilex to remove the built up dirt in grout. Bette duet, updated as the worn tiles are plentiful with chips/cracks and deep scratches (see photos). The bath/shower combo are built very high and deep. With my wrist situation i had difficulty getting in safely. Concerned I would slip and fall out, I did ask them to bring me a step that helped. Another update that needs to happen. …
Hilton The Walk is a residence style stay. The room is a little old furnished but very well maintenance. Everything works well. The hotel shares the breakfast at Hilton Dubai Juneirah which is just 1 min walk. The elevator is a little confusing at the first time, but not a big deal. Public computer center is excellent. 2 bedroom with a living room and kitchen made it like home. Wifi is stable, location is great. Staffs are always nice and friendly.
The location is great The size of the apartment is really comfortable Esraa at reception has been very helpful Certainly recommended for family and kids .the lp floor connects you to the main hotel and it’s facilities
It was nise trip with you and i hope try it agine , and there are Service professionals Especially the ladies jwaher and esra and nawal Thank you all. Definitely We will come back to Hilton Dubai the Walk…
Amazing stay. Heba at check in was extremely helpful and gave us an upgrade as it was our honeymoon. Room was perfect and had been decorated for our honeymoon. Nisha, Anne and Victoria in the sky bar are a great team and we’re very accommodating and friendly. Esra at checkout great help, all the staff here are friendly and can’t do more for you. Achmed from housekeeping done a great job, and even done some towel art for us
Heba & Meltem are great hosts. Hassle-free checkin and check out. Loved the stay at Hilton Dubai The Walk. Would recommend it for a comfortable and convenient stay for both friends and family. The location is fantastic right on THE WALK JBR.
Hotel has a perfect location! marina dubai walk and jbr are right in front hotel. many restaurants and bars around. Breakfast was excellent, fresh fruits and jucies, even pork menu in one corner. Perfect hospitallty! Staff was so kind and helpful. Esspecialy Karen and Heba from front desk! Thank you very much! Definatly will come here next year again!
Was a great exoerience: Wassim + Aymen Very nice gents Very helpfull very supportive Helping + Answering Arriving late amd they were very welcoming and flexible. Helped out also during the stay with all questions
Very nice staff. They are friendly and very helpful. Clean rooms. Great view . Location is great . Special thanks to Esra. We will definitely come back to Hilton the Walk. Thank you for sll great service
After five months living in this amazing hotel I will highly recommend anyone to come here and stay. Personally, I want to say thank you to Ms. Heba for the amazing hospitality and always having a smile.